Destiny Ruiz
Account Manager at Prime One- Claim this Profile
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English Full professional proficiency
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Spanish Elementary proficiency
Topline Score
Bio
Credentials
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Google Ads Display Certification
Google AdsDec, 2019- Oct, 2024 -
Google Ads Search Certification
Google AdsDec, 2019- Oct, 2024 -
Google Analytics Individual Qualification
Google AdsDec, 2019- Oct, 2024
Experience
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Account Manager
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Aug 2023 - Present
Driver and Team Liaison: Act as the main point of contact for truck drivers and teams, addressing their needs and concerns promptly. Route Coordination: Collaborate with drivers and teams to optimize transportation routes, considering driver preferences and capacity. Load Assignment: Equitably distribute loads among drivers and teams, factoring in cargo type and distance. Performance Tracking: Monitor driver and team performance, tracking metrics like on-time delivery and safety compliance. Client Communication: Maintain clear and effective communication between clients and drivers/teams to ensure smooth operations. Safety Compliance: Enforce safety protocols and ensure driver and team compliance with industry regulations. Conflict Resolution: Address conflicts or disputes among drivers and teams promptly and fairly. Billing and Payment: Manage accurate billing and payment processes, including settlements and inquiries. Continuous Improvement: Identify areas for process improvement within driver and team management. Client Feedback: Gather feedback from drivers, teams, and clients to enhance operations and resolve issues effectively. Show less
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Creative Content Producer
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Jan 2022 - Present
Curating captivating content through my own website, blog, and Etsy store. Responsible for all content and connections with a large community on all social platforms across Pinterest, Tik Tok, and Instagram. My SEO expertise continues to increase exponential growth in brand awareness and audience engagement. Increasing website rankings and lead generation. With a passion for innovation and a keen eye for trends, I have successfully collaborated with high-end brands by executing impactful campaigns and creative projects. Produced multimedia content including, videos, infographics, and interactive media that received widespread recognition and shares. Show less
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Jr SEO Specialist
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Sep 2020 - Jan 2021
Build and execute marketing efforts through competitive research, audience identification and communication. Listen to consumers needs and implement creative offerings for responsive/effective success. Including writing, editing blogs, templates for visuals, with high attention to a strong connected community. Build and execute marketing efforts through competitive research, audience identification and communication. Listen to consumers needs and implement creative offerings for responsive/effective success. Including writing, editing blogs, templates for visuals, with high attention to a strong connected community.
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Paramount Fine Food
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Canada
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Restaurants
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Assistant Manager
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Jan 2015 - Nov 2019
Effectively communicate with customers and resolve customer issues in a positive manner, up-selling offering appetizers, beverages, chef specialties. Marketing by helping with set up of website, e-commerce projects, social media growth (increased visits by 53%) and food truck events. Negotiations with event sponsors and by this publicity in turn, sales grew a significant 25%+ by every location marketed. Effectively communicate with customers and resolve customer issues in a positive manner, up-selling offering appetizers, beverages, chef specialties. Marketing by helping with set up of website, e-commerce projects, social media growth (increased visits by 53%) and food truck events. Negotiations with event sponsors and by this publicity in turn, sales grew a significant 25%+ by every location marketed.
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Best Buy
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Retail
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700 & Above Employee
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Customer Service Specialist
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Jan 2015 - Aug 2015
Inform customers of the store's products and precise tech information. Reached the consistency of being one of the top 3 sellers in weekly warranty and credit card quotas. Provide friendly, fast, and accurate processing for all customer transactions at the front lanes while providing velocity solutions. Inform customers of the store's products and precise tech information. Reached the consistency of being one of the top 3 sellers in weekly warranty and credit card quotas. Provide friendly, fast, and accurate processing for all customer transactions at the front lanes while providing velocity solutions.
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Orlando Lutheran Towers
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United States
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Hospitals and Health Care
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1 - 100 Employee
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Reception/Assistant
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Aug 2012 - Aug 2015
Answer phone calls, operate switchboard, greet visitors warmly, scheduling appointments and conference meetings. Ensure reception area is tidy, issue parking passes, book-keeping, copying, filing, 75 words per minute. Proficient at Microsoft and Excel, sort and distribute mail, sending e-mail and faxes for announcements and information. Answer phone calls, operate switchboard, greet visitors warmly, scheduling appointments and conference meetings. Ensure reception area is tidy, issue parking passes, book-keeping, copying, filing, 75 words per minute. Proficient at Microsoft and Excel, sort and distribute mail, sending e-mail and faxes for announcements and information.
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Education
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2018 - 2020
University of Central Florida
Bachelor of Engineering - BE, Computer Engineering -
2012 - 2016
Valencia College
Associate’s Degree, Business Administration and Management, General
Community
