Experience

Virgin Hotels Las Vegas

• United States
• Hospitality
• 1 - 100 Employee

• Night Auditor

  • Mar 2021 - Present

  - Ensure all pending arrival information is accurate, including room requests and room rates. - Check in/out members, and guests. - Answer the phone calls with proper etiquette - Communicate with all internal departments including PBX, housekeeping, engineering, and security. - Complete all night audit reports such as housekeeping report, occupancy report, room revenue report, in-house, arrivals, and departures guest report. - Complete the Night Audit checklist for computer procedures daily.



Hard Rock Hotel & Casino, Las Vegas

• United States
• Hospitality
• 700 & Above Employee

• Front Desk Representative

  • Dec 2018 - Feb 2020

  - Greet the guests in a polite and professional manner. - Registered the guests using LMS software, logged in any room requests into the HOTSOS service software, and issued room keys. - Processed guest payments for food and beverage charges, and room charges. - Greet the guests in a polite and professional manner. - Registered the guests using LMS software, logged in any room requests into the HOTSOS service software, and issued room keys. - Processed guest payments for food and beverage charges, and room charges.



Yard House Restaurants

• Restaurants
• 700 & Above Employee

• Food Runner

  • Apr 2017 - Jun 2019

  - Assisted the servers in serving food and drinks to the guests. - Ensuring the guests are enjoying their meals and checking if they are in need of anything. - Coordinate all tickets and expedite orders. - Restocking service stations with the necessary glassware, ice, and condiments. - Complete the opening and closing duties. - Assisted the servers in serving food and drinks to the guests. - Ensuring the guests are enjoying their meals and checking if they are in need of anything. - Coordinate all tickets and expedite orders. - Restocking service stations with the necessary glassware, ice, and condiments. - Complete the opening and closing duties.