Des'ree Stephen

Operations at City of Brampton
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Location
Greater Toronto Area, Canada, CA

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Credentials

  • High Five Quest 2
    HIGH FIVE Canada
    Dec, 2018
    - Sep, 2024
  • Customer Service Skills
    OTEC Workforce Solutions
    Mar, 2018
    - Sep, 2024
  • Smart Serve
    Smart Serve Ontario
    Sep, 2017
    - Sep, 2024
  • High Five PHCD
    HIGH FIVE Canada
    Aug, 2016
    - Sep, 2024
  • Safeguard
    Lifesaving Society Ontario
    Jun, 2017
    - Sep, 2024
  • Standard First Aid with CPR- C and AED
    Lifesaving Society Ontario
    Jun, 2017
    - Sep, 2024

Experience

    • Canada
    • Government Administration
    • 700 & Above Employee
    • Operations
      • Sep 2019 - Present

      - Maintains the cleanliness of the building- Answers customers questions and fulfill requests as required- Ensuring that tasks are being done in a timely matter

    • Snow School Director
      • Nov 2017 - Present

      Seasonal position- creates programs for staff to teach- creates and organizes schedules for staff- facilitates trainings- ensures staff are up to date with their lessons/ lesson planning- completes paperwork as needed- creates solutions for staff problems and parental concerns

    • Customer Service Representative
      • Aug 2016 - Present

      - Answering questions that people may have- Creating bookings and rentals - Registering and withdrawing from programs- Taking payments - Filling out paperwork as necessary

    • Ice Skating Instructor
      • Sep 2015 - Jan 2019

      Seasonal position- Teaching children ages 3-15 how to skate- Planning lessons prior to the lesson time- Ensuring the safety of the participants

    • Canada
    • Events Services
    • Activations Ambassador
      • Nov 2017 - Present

      - Engage with guests who come to our booth - Promotes the booth on social media as well as on site - Assist with the creative production of custom event graphics - Be an ambassador for the Imagica brand as well as the customers brand - Engage with guests who come to our booth - Promotes the booth on social media as well as on site - Assist with the creative production of custom event graphics - Be an ambassador for the Imagica brand as well as the customers brand

    • Canada
    • Government Administration
    • 700 & Above Employee
    • Outdoor Operations
      • May 2019 - Aug 2019

      Seasonal Position - Using several machines such as; Kubota Zero-Turn Lawn Mower, Diesel and Electronic Gator Utility Cart, Field Liner, RTV and Handheld lawn and weeding tools - Maintained the grass at several parks along our route - Weeded and maintained the flower beds in several parks along our route - Lined soccer fields, football fields and baseball diamonds with field lining paint - Completed other housekeeping duties as assigned in the shop Seasonal Position - Using several machines such as; Kubota Zero-Turn Lawn Mower, Diesel and Electronic Gator Utility Cart, Field Liner, RTV and Handheld lawn and weeding tools - Maintained the grass at several parks along our route - Weeded and maintained the flower beds in several parks along our route - Lined soccer fields, football fields and baseball diamonds with field lining paint - Completed other housekeeping duties as assigned in the shop

    • Spain
    • Real Estate
    • Awards Intern
      • Mar 2019 - Apr 2019

      Awards intern as part of the Event Management program requirements. Tasks include - writing and sending emails to delegates, municipal leads and BIA members - writing scripts for the 2019 BIA conference - Updating documents and website for internal and external usages Awards intern as part of the Event Management program requirements. Tasks include - writing and sending emails to delegates, municipal leads and BIA members - writing scripts for the 2019 BIA conference - Updating documents and website for internal and external usages

    • Canada
    • Restaurants
    • 300 - 400 Employee
    • Host
      • Feb 2018 - May 2018

      - Guiding guest to their seats - Answering phone calls and answering any questions - Assisting the servers with maintaining their section - Providing a welcoming environment to each guest - Guiding guest to their seats - Answering phone calls and answering any questions - Assisting the servers with maintaining their section - Providing a welcoming environment to each guest

    • Canada
    • Retail
    • 1 - 100 Employee
    • Hard Goods Sales Associate
      • Mar 2015 - Mar 2016

      -Maintaining the appearance of the store -Recommending shoes/ protective equipment to meet the needs of the customer -Provide accurate information for customers -Maintaining the appearance of the store -Recommending shoes/ protective equipment to meet the needs of the customer -Provide accurate information for customers

Education

  • York University
    Sociology and International Development Studies
    2019 - 2023
  • Humber College
    Hospitality - Event Management, Event Managment
    2017 - 2019
  • Humber College
    General Arts and Science - Pre Health, Pre-Nursing Studies
    2016 - 2017
  • Heart Lake Secondary School
    84%
    2010 - 2015

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