Experience

Mercedes-Benz of Buckhead

• United States
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Sales Manager

  • Apr 2021 - Present

• Sales and Leasing Consultant at Mercedes-Benz of Buckhead

  • Nov 2018 - May 2021



Critz Auto Group

• United States
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Mercedes-Benz Client Representative

  • Jun 2017 - Oct 2018

  •Ensured customer satisfaction by professionally greeting and delivering vehicles to customers. •Maximized profitability of each sale by introducing vehicle accessories and aftermarket services ensuring 100 turnover to F&I. •Kept abreast of new products, feature, accessories, etc., and their benefit to customers. •Encouraged new business implementing, and monitoring a successful customer tracking and prospecting system. •Ensured customer satisfaction by professionally greeting and delivering vehicles to customers. •Maximized profitability of each sale by introducing vehicle accessories and aftermarket services ensuring 100 turnover to F&I. •Kept abreast of new products, feature, accessories, etc., and their benefit to customers. •Encouraged new business implementing, and monitoring a successful customer tracking and prospecting system.



Cititrends Inc

• United States
• Financial Services
• 1 - 100 Employee

• Loss Prevention Analyst

  • May 2017 - Jun 2017

  •Conducts video and audio surveillance of assigned stores to identify loss of company assets and non-compliance with Store Operations policies and procedures. •Researching exception reports, conducting surveillances, and providing investigative support for the District Loss Prevention Managers and Regional Loss Prevention Managers. •Assists the supervisor of LP with escalations of LP equipment orders, alarm issues, repairs and installations in existing stores. Maintains the Telco logs until issues are resolved. Show less



Best Buy

• Retail
• 700 & Above Employee

• Sales Consaltant, Computers

  • Aug 2014 - Aug 2016

  • Use training, skills, and experience in sales to get the customer the right devices while giving them the best experience possible. •Focus on building rapport, and understanding the customer to find the perfect solution that will fulfill their needs and satisfy their wants. •Engage customers using selling skills to build complex, connected solutions in a fast-paced, dynamic environment where customers feel supported and leave delighted. •Greet customers as they enter the computers section of Best Buy. Inspire customers by showing them what’s possible with technology. Educate customers in the use of selected computers and answer their questions. •Use innovative training tools to stay current, confident and complete, while driving profitable growth and achieving individual and department goals. •Accumulate and apply the appreciate knowledge and expertise through continuous learning and self-development, to provide an excellent customer shopping experience. •Maintain department’s merchandising and readiness to serve customers. Believe that the customer experience is the most important part of the job. Show less



Coastal Carolina University

• United States
• Higher Education
• 700 & Above Employee

• Student Athlete

  • Aug 2012 - Jun 2016

  http://www.goccusports.com/sports/c-track/mtt/desmond_wallace_829990.html http://www.goccusports.com/sports/c-track/mtt/desmond_wallace_829990.html



PACSUN

• United States
• Retail
• 700 & Above Employee

• Sale Associate

  • Jun 2013 - Dec 2013