Desmond Koh

Sales Team Lead at Nexmo, the Vonage API Platform
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Contact Information
us****@****om
(386) 825-5501
Location
Singapore, SG
Languages
  • English -
  • Chinese -
  • Bahasa Indonesia Limited working proficiency

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Sijun Lai

Desmond is a great sales person, he taught me how to sell in my early days, "be my friend" from Godfather. He has large network in the ASEAN, Indonesia, Malaysia and Singapore. He is a good sales manager whom can lead sales team to success and happiness. Wish him good health and all the best, we will catch up soon!

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Experience

    • United States
    • Software Development
    • 1 - 100 Employee
    • Sales Team Lead
      • Oct 2016 - Present

      Manage a Team of Account Managers across the SIM markets (Singapore, Indonesia and Malaysia) Manage a Team of Account Managers across the SIM markets (Singapore, Indonesia and Malaysia)

    • United Kingdom
    • IT Services and IT Consulting
    • 400 - 500 Employee
    • Sales Manager - APAC
      • May 2015 - Sep 2016

      • Specialist in Contact Centre and telecommunication solutions – Avaya, Verint, Nuance, LivePerson etc. • Advise on complex requirements like Speech Analytics, PCI compliance, Voice Biometrics, Virtual Assistant, Web/Video Chat, Mobile Apps integration. • Hunter role across enterprise and mid-market segments across all verticals. • Specialist in Contact Centre and telecommunication solutions – Avaya, Verint, Nuance, LivePerson etc. • Advise on complex requirements like Speech Analytics, PCI compliance, Voice Biometrics, Virtual Assistant, Web/Video Chat, Mobile Apps integration. • Hunter role across enterprise and mid-market segments across all verticals.

    • United States
    • Telecommunications
    • 700 & Above Employee
    • APAC Global Account Manager
      • Sep 2014 - Apr 2015

      • Ownership of global accounts - Bank of America Merrill Lynch, Barclays, Citigroup, Deutsche Bank, Goldman Sachs, JP Morgan Chase, Royal Bank of Scotland, UBS, Morgan Stanley. • Accountable for APAC sales target and manage global MSAs • Single point of contact between various external key stakeholders and internal team. • Drive compelling events (EOL, real estate relocation, and compliance / security) to drive sales. • Ownership of global accounts - Bank of America Merrill Lynch, Barclays, Citigroup, Deutsche Bank, Goldman Sachs, JP Morgan Chase, Royal Bank of Scotland, UBS, Morgan Stanley. • Accountable for APAC sales target and manage global MSAs • Single point of contact between various external key stakeholders and internal team. • Drive compelling events (EOL, real estate relocation, and compliance / security) to drive sales.

    • Singapore
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Business Development Manager, Africa
      • Feb 2012 - Aug 2014

      • Experience in B2G consultative selling across Government sector in sub-Sahara Africa regions. • Ownership of eGovernment business across Judiciary, Trade, Education, Health verticals. • Responsible as Bid Manager for government tenders. • Formulate and implement sales strategies for Tier 1, 2 and 3 markets and Go-to-market activities. • Leverage on G2G platforms (SBF, SCE, MTI and MFA etc) to establish foreign relationship. • Partnership management - Identify, assess and engage local strategic Alliance partners (PPP partners, donors – WorldBank, ADB etc, etc.) and formulate MOU/teaming agreements. Accomplishment: 1) Achieved 2.5 months of Incentive Pay-out in FY13/14. 2) Achieved 4.29 months of Incentive Pay-out in FY 12/13. 3) May 2012 - Won 2 Consultancy Projects in Republic of Congo (USD1.5M). 4) Aug 2012 - Won a Tax portal project in Ghana (SGD1.2M). 5) Nov 2013 - Won a Business Registration project in Ghana (SGD 4.9M). Show less

    • Singapore
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Senior Business Development Manager, Banking and Capital Markets
      • Dec 2008 - Feb 2012

      • Experience in consultative selling within FSI industry. • Hunt and farm within a set of named key accounts (DBS, DBS Vickers, UOB Bank, UOB Kay Hian, American Express, MasterCard and Fiserv). • Lead the Bid Team to response to RFI, RFP and RFQ. Major Accomplishments include: 1) Oct 2011 – Won the enhancement project for credit card system in DBS ($369,800) 2) Oct 2011 – Won the BAU support deal for CRM in DBS ($108,000) 3) Oct 2011 – Won the Desktop Management Application upgrade project in UOB ($60,000) 4) Jul 2011 – Won a F5 link controller deal in DBS Vickers ($45,000) 5) Apr 2011 – Secured/renewed the annual UOB SMS service ($430,000) 6) Apr 2011 - Won a 5 months DBS BizTalk enhancement project ($176,000) 7) Jan 2011 – Secured/renewed the BAU Support for DBS eConnect project ($340,000) 8) Nov 2010 – Secured/renewed the annual DR work seat service ($80,000) Show less

    • United Kingdom
    • Financial Services
    • 700 & Above Employee
    • Consultant
      • Apr 2005 - Nov 2009

      • Provide Technical/Functional consulting, presales and post-sales support for banking applications. • Main subject-matter expert in Anti Money Laundering and Compliance solutions. Completed projects in: Indian Overseas Bank, Bank of India, Bank Mizuho, National Bank of Kenya, Rabobank, Maybank, Westpac Banking Corporation, UBS, Kasikornbank, OCBC bank • Stationed in Bank of India and Indian Overseas Bank for 2 years and implemented FircoSoft’s Anti Money Laundering and Northland’s Compliance Alert solutions. • Implemented FormsMaster’s Correspondence Manager reporting solution and enhanced efficiency of Bank of India’s loan generation reports by 95 per cent. • Rollout SWIFT (Society for Worldwide Interbank Financial Telecommunication) financial messaging network and enabled secured messages exchange projects. • Plan and execute software upgrade, UAT, disaster recovery strategies and go-live technical support. Show less

    • Presales Engineer
      • Jun 2001 - Jun 2005

      • Responsible for pre-sales activities in the B2G and B2B environment. • Extensive experience with pre-sales and post-sales support in South East Asia. • Analyze customer requirements during POC/demo, prepare proposals and secure sales. • Perform regular competitor analysis and developed strategies to gain aggressive marketing positioning • Provide regular update to product team on products issues and customer feedbacks to improve product quality and functionality. • Involve in marketing strategies and drive events to enhance product branding. • Conduct Cabling Certification courses/workshops for distributors and customers. • Part of the Panel of Judges for WorldSkills Singapore Competition 2006 in the Telecommunication Distribution Technology category. Show less

Education

  • RMIT University
    Bachelor of Applied Science (Information Technology), Bachelor of Applied Science (Information Technology)
    1999 - 2000
  • Ngee Ann Polytechnic
    Diploma in Computer Studies
    1994 - 1997

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