Desmond Gonzales
IT Manager at The Kartrite Resort and Indoor Waterpark- Claim this Profile
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Bio
Darrin Raynor, MBA
Desmond Gonzales is a true IT professional. Mr. Gonzales provided an IT plan of action to make sure all my business needs were met. Once the plan was implemented, Mr. Gonzalez followed up with me to ensure it was exactly what I needed to run my business. Mr. Gonzales’s IT expertise, professionalism and customer service make him a local IT go to in my community.
Mike Taylor
Desmond was a valued, trusted member of the team at Combined Energy Services for many years. He has the ability to conceptualize complex projects from different dimensions and bring through to completion including vetting, negotiations, purchasing, implementation, training of staff and follow through to ensure all components are working properly for the team members. His capabilities are limitless and was a valued member of our team. I would recommend Desmond in many capacities, smart, capable individual with loyalties to see that processes get followed through for the benefits of everyone. Smart, dedicated individual that sees the bigger picture.
Darrin Raynor, MBA
Desmond Gonzales is a true IT professional. Mr. Gonzales provided an IT plan of action to make sure all my business needs were met. Once the plan was implemented, Mr. Gonzalez followed up with me to ensure it was exactly what I needed to run my business. Mr. Gonzales’s IT expertise, professionalism and customer service make him a local IT go to in my community.
Mike Taylor
Desmond was a valued, trusted member of the team at Combined Energy Services for many years. He has the ability to conceptualize complex projects from different dimensions and bring through to completion including vetting, negotiations, purchasing, implementation, training of staff and follow through to ensure all components are working properly for the team members. His capabilities are limitless and was a valued member of our team. I would recommend Desmond in many capacities, smart, capable individual with loyalties to see that processes get followed through for the benefits of everyone. Smart, dedicated individual that sees the bigger picture.
Darrin Raynor, MBA
Desmond Gonzales is a true IT professional. Mr. Gonzales provided an IT plan of action to make sure all my business needs were met. Once the plan was implemented, Mr. Gonzalez followed up with me to ensure it was exactly what I needed to run my business. Mr. Gonzales’s IT expertise, professionalism and customer service make him a local IT go to in my community.
Mike Taylor
Desmond was a valued, trusted member of the team at Combined Energy Services for many years. He has the ability to conceptualize complex projects from different dimensions and bring through to completion including vetting, negotiations, purchasing, implementation, training of staff and follow through to ensure all components are working properly for the team members. His capabilities are limitless and was a valued member of our team. I would recommend Desmond in many capacities, smart, capable individual with loyalties to see that processes get followed through for the benefits of everyone. Smart, dedicated individual that sees the bigger picture.
Darrin Raynor, MBA
Desmond Gonzales is a true IT professional. Mr. Gonzales provided an IT plan of action to make sure all my business needs were met. Once the plan was implemented, Mr. Gonzalez followed up with me to ensure it was exactly what I needed to run my business. Mr. Gonzales’s IT expertise, professionalism and customer service make him a local IT go to in my community.
Mike Taylor
Desmond was a valued, trusted member of the team at Combined Energy Services for many years. He has the ability to conceptualize complex projects from different dimensions and bring through to completion including vetting, negotiations, purchasing, implementation, training of staff and follow through to ensure all components are working properly for the team members. His capabilities are limitless and was a valued member of our team. I would recommend Desmond in many capacities, smart, capable individual with loyalties to see that processes get followed through for the benefits of everyone. Smart, dedicated individual that sees the bigger picture.
Experience
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The Kartrite Resort and Indoor Waterpark
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United States
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Hospitality
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1 - 100 Employee
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IT Manager
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Feb 2023 - Present
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Neversink Sanctuary
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Woodbourne, New York, United States
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Owner / Operator Neversink Sanctuary (Glamping Campsite Air B & B)
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Mar 2019 - Present
Nestled on the peaceful banks of the Neversink River, our private campsite is loaded with amenities and the perfect place to relax and recharge. Come enjoy kayaking, fishing, bird watching, or just exploring the tranquil waters of the Neversink River at this private location. Nestled on the peaceful banks of the Neversink River, our private campsite is loaded with amenities and the perfect place to relax and recharge. Come enjoy kayaking, fishing, bird watching, or just exploring the tranquil waters of the Neversink River at this private location.
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Ower / Operator (IT Consulting - IT Support)
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Feb 2006 - Present
Key Contributions: ★ Established a broad customer base by providing onsite and offsite PC and networking support for businesses throughout the Sullivan County area. ★ Standard services provided were network design, workstation setup and configuration, Exchange email systems, printing, remote access, and troubleshooting hardware & software problems for customers. Key Contributions: ★ Established a broad customer base by providing onsite and offsite PC and networking support for businesses throughout the Sullivan County area. ★ Standard services provided were network design, workstation setup and configuration, Exchange email systems, printing, remote access, and troubleshooting hardware & software problems for customers.
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COMBINED ENERGY SERVICES
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United States
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Oil and Gas
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1 - 100 Employee
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Director of Information Technology
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Feb 2007 - Feb 2020
Responsibilities: ★ Responsible for the design/setup plus the routine maintenance and support of the central office and 5 remote sites including managing firewall, remote access, VOIP phone system setup & support, hardware/software/networking support and end user support/training for all divisions of the organization. Companies include Tristate Carbonation Service, Wechsler Pool & Supply Co., Allgas & Welding Supply. Supported over 100 endpoints, 30+ mobile POS devices, 30+ delivery trucks with mounting hardware and electronic integrations to mobile POS equipment. Provide electronic truck meter troubleshooting and support Mid:Com E-Count Registers. Support and maintain Gas Station POS and troubleshoot / repair Gibarco Dispensers when needed. ★ Setup and manage remote access to all DVR’s for remote monitoring of security cameras at all office locations. ★ Manage all company merchant accounts for credit card/ACH processing. ★ Mange the corporate cell phone and telecommunication accounts. ★ Organize and manage fleet GPS solutions for CES trucks/vehicles. Core Benchmarks: ✔ Since employment with CES, designed and setup 3 new office locations for the organization. ✔ Managed all hardware and software project deployments throughout the organization including necessary research and development. ✔ Setup and support CES gas station, Triple E Gas station system and Veeder-Root (Tank Monitoring System). ✔ Deployed a new fuel management system Cargas Energy which entailed data conversion, data testing, and training of staff. ✔ Used Panasonic U1 real-time meter reading device and Bluetooth thermal printer for on-site invoicing. ✔ Installed and setup ToughBooks in all delivery/service trucks to handle the POS, service tech work orders, GPS tracking, and real-time communication to the office for remote dispatching. ✔Implemented Tank monitoring solutions to maximize delivery efficiencies. Show less
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Mighty M Gaming
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United States
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Hospitality
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Network Administrator
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Feb 2005 - Feb 2006
Selected Duties: ★ Maintained and supported Empire Resorts corporate network. ★ Supported HP and Cisco Technologies; managed data backups. ★ Provided support for Micro POS system and Bally’s player tracking system. ★ Assisted the IT Director in the final deployment and testing of all systems. Selected Duties: ★ Maintained and supported Empire Resorts corporate network. ★ Supported HP and Cisco Technologies; managed data backups. ★ Provided support for Micro POS system and Bally’s player tracking system. ★ Assisted the IT Director in the final deployment and testing of all systems.
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Advanced Micro Computers
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United States
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IT Services and IT Consulting
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Field Service Technician
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Jun 2000 - Feb 2005
Core Responsibilities: ★ Provided onsite service and support for Advanced Micro customer base. ★ Built custom rack mount computer systems to be packaged and sold with freeze dryer systems and printing press systems. ★ Setup and maintained an in-office network with Exchange email system and remote access. ★ Worked with a vast range of business types (Lawyers Offices, Dr’s Offices, Real Estate Agents, Insurance agents, contractors, and Non-profit organizations). ★ Adequately supported Windows and Novell Networks Show less
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Frontier Insurance Group, Inc.
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United States
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Insurance
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1 - 100 Employee
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PC Products Specialist | Technical Assistant
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1997 - 2000
Key Duties ★ Custom built, configured and setup workstations for users at the corporate office. ★ Setup all systems to log onto Novell Netware environment. ★ Designed workstation images, meeting corporate and departmental standards. ★ Provided hardware/software user support for corporate office and remote sites, 400-500 users in total. Key Duties ★ Custom built, configured and setup workstations for users at the corporate office. ★ Setup all systems to log onto Novell Netware environment. ★ Designed workstation images, meeting corporate and departmental standards. ★ Provided hardware/software user support for corporate office and remote sites, 400-500 users in total.
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Education
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1992 - 1995
Monticello High!
Regents Diploma, Business/Commerce, General
Community
