Senior Product Manager

• Jul 2023 - Present

IT Solutions Management IT Solutions Management

Business Development Manager

• Jan 2022 - Jun 2023

Head of Opportunity Management and Marketing

• Aug 2019 - Oct 2021

Spearhead all Lead Generation and Sales Support initiatives to ensure company pipeline and revenue targets are achieved. Design Develop and Execute on Marketing Strategy aligned to Corporate Strategy of the Company. Take a Digital-first approach to Lead Generation and Marketing. Opportunity Management: • Create and manage strategic relationships that support business growth • Oversee the full customer buying cycle • Create, deliver and optimise all opportunity generating activities and campaigns • Ensure leads are actioned, demonstrations delivered, and quotes supplied timeously • Manage submissions to and build assets for large tenders, RFQ, RFI, proposals, etc Marketing: • Design, develop and oversee execution of Marketing Strategy • Spearheading Argantic's brand promotion and awareness of service offerings • Manage all Digital Marketing activities (SEO, Analytics, Ad words, etc.) • Manage all Digital Platforms (Facebook, LinkedIn, Twitter, etc) • Take new solutions to market and continually review and optimise • Manage content creation, case study, blog, success stories and other activities • Oversee vendor funding efforts Show less

Solutions Specialist

• Oct 2018 - Jul 2019

Drive digital transformation within Education Sector accounts by means of Microsoft in Education Solutions, Office 365 Windows 10 devices and programmes together with channel and awareness building within the South African region. • Proactively plan and manage Proof of Concept projects that drive customer objectives, outcomes and success creating lighthouse examples of digital transformation through seminars, workshops, webinars and direct engagement. • Support large and managed 1:1 device deals via proactive engagement with Ministries of Education, education foundations and channel partners • Support local device, deployment and training partners and ensure they are trained on the value of Windows 10, Intune for Education and Office 365. Collaborate with channel partners to ensure devices from global and local OEM’s are available at the right price points and configurations for your market • Partner with other roles to ensure customer success in the acquisition, implementation, and consumption of Microsoft’s services and solutions • Act as a primary contact for the customer, and serve as an escalation point when required leveraging voice of customer feedback through surveys, listening systems and social mechanisms to identify and alleviate key customer success blockers • Providing insight and feedback from customers and partners to the Microsoft Worldwide Industry Teams to help learning and improvement in industry solutions and digital transformation offerings • Remain focused on customer facing time by running a predictable and healthy business maintaining rigorous sales process compliance • Participate in internal Microsoft sales communities and in the broader industry through events, yammer, community gatherings and more. • Continuously nurture and expand sales, industry, technology and competitive knowledge and capabilities. • Contribute to get 1M Monthly active users on Office365 and contribute to 250, 000 Windows 10 devices PA. Show less

Business Development Manager

• Nov 2017 - Sep 2018

Purpose of the role: Promote the sale of allocated product portfolio or products by developing client relationships, increasing the skill level within Axiz staff and clients, work with existing business partners to assist drive demand for products, recruit new business partners, understand and drive vendor strategy in alignment with company goals, targets and strategy. Key deliverables: Promote the sale of allocated products effectively and efficiently to Axiz customers in the SADC region via personal visits, telephone and email contact, marketing and training events. Generate interest in allocated products with clients currently not reselling these. Prospect for new customers and develop under-performing customers. Provide first level technical advice on product set. Keep customers informed of new developments in product set and provide after sales support. Professionally and efficiently manage customer engagement with a view to maximizing the client experience. Skillful price negotiation using system tools available (ERP) Consult with clients to establish the needs of their business. Enable Axiz sales teams to grow vendor revenue in existing install base and new accounts through focused marketing strategies, campaigns and enablement. Manage the vendor partner programs into the channel and drive vendor QBR activities to conclusion. Meet vendor targets and grow market share. Show less

Account Manager

• Dec 2015 - Nov 2017

Identification and Qualification of opportunities associated with specific customers . Prospect within a targeted list within MS customer base or white space to sell, upsell and cross sell solutions. Receive and execute on queries and leads . Account discovery and customer profiling (mainly contact information and opt-in) The AM generates opportunities by engaging with customers on complex solutions and providing customers with detailed answers to questions. The ISS proactively leverages existing information & tools to generate opportunities. He or she is able to drive uptake and penetration of MS solutions within mid-size businesses and therefore is able to clearly and simply articulate solutions in a way that is appropriate to these type of businesses Engages in end user training and awareness for specific solutions Drive cloud products and adoption in the segment focusing on M365, Azure, EMS, etc. Revenue accountable to deliver per fiscal year: R45M of which achieved 120% Show less

Business Developer

• Oct 2013 - Nov 2015

Key deliverables: Identifying and making contact with a sufficient number of new business opportunities to build an individual pipeline that will lead to the achievement of monthly sales targets. Planning an approach to customers that addresses their business needs and requirements.  Organising and administrating relevant sales and client contact information.  Processing external and internal documentation to validate customer's booking.  Understanding the business drivers around the customer’s training requirements.  Continuous relationship building with customers.  Manage client payment requirements in line with BPS policies.  Revenue accountable to deliver per fiscal year: R3M Highlights:  Liaising with Senior Management & Executives on a corporate level.  Extensive exposure to Procurement processes and Tender/RFQ submission.  Building a close working relationship with clients nationally.  Conducting meetings and presenting solutions to the Board of Directors of Organisations.  Assisting & motivating the Sales Department and promoting change towards teamwork.  Implementing ideas into workable plans to achieve monthly sales targets. Show less

Coastal Sales Representative & Marketing Co-ordinator

• Apr 2011 - Oct 2013

Key deliverables:  Maintain and increase client base in KZN region.  Meet monthly volume and revenue budgets.  Conduct weekly visits to clients and create awareness of new and existing products and services.  Monitor client accounts and administration.  Arrange bi-monthly marketing activities and keep abreast of changes in the industry.  Planning and forecasting import requirements.  Revenue accountable to deliver per fiscal year: R300,000. Key deliverables:  Maintain and increase client base in KZN region.  Meet monthly volume and revenue budgets.  Conduct weekly visits to clients and create awareness of new and existing products and services.  Monitor client accounts and administration.  Arrange bi-monthly marketing activities and keep abreast of changes in the industry.  Planning and forecasting import requirements.  Revenue accountable to deliver per fiscal year: R300,000.