Desislava Uzunova

Team Lead at Bulgarian Online Research / KANTAR Health, Profiles Division
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Contact Information
us****@****om
(386) 825-5501
Location
Bulgaria, BG
Skills

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Credentials

  • Safety Information Reporting Requirements (Version 2018)
    AbbVie
    Oct, 2018
    - Nov, 2024
  • L26421 Collection of Safety Information
    Novo Nordisk
    Sep, 2018
    - Nov, 2024
  • 2016 Your Reporting Responsibilities Training for Vendors Working on Pfizer Programs
    Pfizer
    Jun, 2017
    - Nov, 2024
  • Pharmacovigilance and Product Technical Complaint Requirements for Market Research V 5.0 November 2016
    Sanofi
    May, 2017
    - Nov, 2024
  • BHBIA Adverse Event Reporting in Market Research
    BHBIA
    Oct, 2019
    - Nov, 2024
  • BHBIA Legal and Ethical Guidelines Training – for Market Researchers
    BHBIA
    Oct, 2019
    - Nov, 2024

Experience

  • Bulgarian Online Research
    • Bulgaria
    • Market Research
    • 100 - 200 Employee
    • Team Lead
      • May 2018 - Present

      Achievements/Tasks> Ability to demonstrate a strategic and analytical approach with focus on developing and maintaining strong relationships with clients> Leadership skills to support and guide a team of Project Managers > Detail Orientated, Positive, Organized, Proactive> Major involvement in the Training program – setup, update, execution, upgrade> Online project management of Healthcare projects tracking/wave/ad hoc studies; Working on multivendor projects;> Survey scheduling, Set-up, Survey Testing, Monitoring, Reporting, Closure, Invoicing> Line management responsibilities within a POD (work assignment, resources allocation, training,development, mentoring); Coordinate volumes of work to ensure that the team delivers on time, on spec and budget> Escalation handling; Providing support and feedback of PMs and actively passing/teaching them best practices and patterns of work> Perform QA on project and process level and providing feedback as/if needed; Develop documents and presentations for internal training to support current and new procedures

    • Senior Project Manager
      • Oct 2015 - Apr 2018

      Achievements/Tasks> Online project management of Healthcare projects tracking/wave/ad hoc studies> Survey scheduling, Set-up, Survey Testing, Monitoring, Reporting, Closure, Invoicing> Client and Panel Partner communication; Communication with PMs, Sales and Other Departments> Actively assisting and giving feedback for internal/external procedures; Technical assistance with testing new software features etc.

    • Project Manager
      • Sep 2012 - Sep 2015

      Achievements/Tasks> Online project management of Consumer projects tracking/wave/ad hoc studies> Survey scheduling, Set-up, Survey Testing, Monitoring, Reporting, Closure> Client and Panel Partner communication; Communication with PMs, Sales and Other Departments; Handling queries from Panel Care; Following the updated/revised/new policies and procedures> Custom Software (Oracle, Java, Web based), basic SPSS

Education

  • University of National and World Economy
    Master's degree, Marketing
    2012 - 2014
  • South-West University "Neofit Rilski" Blagoevgrad
    Bachelor's degree, Sociology
    2008 - 2012

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