Desiree Nelson
Customer Success Engineer at Code Climate- Claim this Profile
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Topline Score
Bio
Experience
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Code Climate
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United States
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Software Development
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1 - 100 Employee
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Customer Success Engineer
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Mar 2022 - Present
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The Grace Hopper Program at Fullstack Academy
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United States
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Higher Education
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1 - 100 Employee
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Software Engineer
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Nov 2020 - Feb 2021
A 17 week immersive software engineering program centered on full-stack Javascript development, including Node.js, Express, Sequelize ORM for PostrgresQL databases, React and Redux, along with HTML & CSS, and CS fundamentals. A 17 week immersive software engineering program centered on full-stack Javascript development, including Node.js, Express, Sequelize ORM for PostrgresQL databases, React and Redux, along with HTML & CSS, and CS fundamentals.
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Metropolitan Transportation Authority
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United States
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Urban Transit Services
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700 & Above Employee
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Administrative Assistant
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Jan 2018 - Oct 2020
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University of Maine
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United States
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Higher Education
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700 & Above Employee
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Administrative Specialist
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Aug 2015 - Jan 2017
Oversaw and processed change of concentration and withdrawal paperwork for students Reported and monitored data regarding student withdrawal to relevant departments Worked with faculty and staff to ensure quality and consistency in system accounts Reviewed and proofed graduation and catalog changes Guided current students, parents, alumni and faculty with FERPA regulations Assisted with a range of questions regarding university policy via phone, email, and walkins Show less
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University of Maine
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United States
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Higher Education
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700 & Above Employee
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Student Academic Adviser
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Sep 2014 - May 2015
Worked with first year through senior level students, experience with traditional and nontraditional students Maintained communication with students, encouraged them to utilize the advising facilities available Instructed students on the use of MaineStreet and Degree Progress Reports in the system Advised students on their General Education and major requirements in person and by email and telephone Communicated with faculty on the progress of individual students Used knowledge of procedures and policies to advocate for students Referred students to academic and non-academic resources on and off-campus Show less
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IT Support Specialist
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Jan 2014 - Oct 2014
Assisted students and faculty with account information Provided diagnostics on various computer makes, models and operating systems Provided walkthroughs for various technology related problems via phone, email, and remote desktop
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Graduate Teaching Assistant
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Sep 2013 - May 2014
Facilitated weekly discussions with the aim of clarifying and expanding upon readings and lecture materials and develop critical thinking skillsScheduled and maintained regular office hours, communicated via email to address any student concerns Worked with students to improve their writing during office hours and other scheduled times Evaluated student performance and provided feedback on quizzes, midterms, and papers Worked with students individually and in small groups providing mentorshipActed as a member of a team to ensure quality and consistent learning across multiple classrooms Utilized superior organizational, research, analytical and critical thinking skills Show less
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Town of Fort Erie
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Canada
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Government Administration
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1 - 100 Employee
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Museum Attendant
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Jun 2011 - Sep 2011
Cataloged artifacts into museum data system according to museum standards and guidelines Edited and updated previously written artifact descriptions to ensure accuracy Cataloged artifacts into museum data system according to museum standards and guidelines Edited and updated previously written artifact descriptions to ensure accuracy
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Education
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The Grace Hopper Program at Fullstack Academy
Computer Software Engineering -
University of Maine
Master’s Degree, History -
Memorial University of Newfoundland
Bachelor's Degree, Archaeology