Desiree Herrera

Site Supervisor at Rume Health
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Contact Information
us****@****om
(386) 825-5501
Location
La Mesa, California, United States, US
Languages
  • Spanish -
Skills

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Credentials

  • Certified Nurse Assistant
    San Diego College of Continuing Education
    Apr, 2022
    - Nov, 2024
  • Home Health Aide
    San Diego College of Continuing Education
    Jul, 2022
    - Nov, 2024

Experience

  • Rume Health
    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Site Supervisor
      • Sep 2022 - Present

      - Responsible for operations to include supervision of personnel, including preparing work schedules and maintaining appropriate staffing- Ensure team members and other resources are positioned for success; monitor staff performance and facilitate effective teamwork.- Identify opportunities to better leverage resources to optimize productivity and minimize costs.- Perform administrative duties to ensure the efficiency of practice- Day-to-day operations, communication, ensuring staff provides high-quality service- Prepare report/data collection, as assigned, within the established time frame- Address staff performance through recognition, coaching, counseling, and disciplinary actions in a timely manner and implements an action plan and follow-up as needed- Establish clear objectives and measure/monitor progress and results related to department/organization goals and initiatives Show less

    • Lead Clinical Assistant
      • Nov 2021 - Sep 2022

      - Provide excellent customer service, professionalism and accuracy- Answer patient questions regarding process, test types, or other concerns- Test patients specimen for Flu, COVID19, Strep, RSV, Mono - Travel out of state to test senior citizens in our Board and Care program- Comply with all safety policies and procedures in the work area, including the use of protective equipment, comply with OSHA, and HIPPA regulations- Participate in training continuing education programs to keep up to date with all current medical procedures, process and licensing- Data report and send patient records using our secure EHR system Elation Health. As well as communicate effectively through Google Suite Show less

  • Ralphs Grocery Company
    • Retail Groceries
    • 700 & Above Employee
    • Department Manager
      • Mar 2021 - Nov 2021

      - Maintain a safe and clean environment to ensure the workplace is up to par with OSHA regulations- Direct employees weekly by making displays and oversee that the sales floor was according to planogram- Achieve weekly sales and profit goals by focusing on incremental sales while maintaining a low shrink- Build and maintain customer relations by being attentive to feedback, acknowledge any concerns and always providing excellent service

    • Bookkeeper
      • Mar 2020 - Mar 2021

      - Balance and maintain accurate ledgers along with coordinate bank deposits and report any variance results on a regular basis to management- Develop monthly financial statements, including cash flow, losses and profits, and balancing sheets- Verify timekeeping records and consult employees about any discrepancies- Maintain complaint policies for processing payroll weekly

  • Infinity Kids Academy
    • San Diego, California, United States
    • Assistant Teacher Director
      • Nov 2018 - Dec 2020

      - Teach and implement curriculum along with daily learning activities to students ages from 2-14 - Maintain an open discussion with peers and parents about students behavioral and learning patterns - Assist, but mainly prepare learning activities for all students in the program - Actively supervise at all times to ensure the safety and well being of all children - Fingerprinted, criminal background checked, and CPR & 1st Aide certified - Teach and implement curriculum along with daily learning activities to students ages from 2-14 - Maintain an open discussion with peers and parents about students behavioral and learning patterns - Assist, but mainly prepare learning activities for all students in the program - Actively supervise at all times to ensure the safety and well being of all children - Fingerprinted, criminal background checked, and CPR & 1st Aide certified

  • ​Utopia Property Management
    • San Diego, California, United States
    • Accounts Receivable Clerk
      • Feb 2018 - Oct 2018

      - Responsible for collecting rent payments from over 100 properties in the greater Southern California area - Committed to delivering the highest level of expertise, customer service, and attention to detail to the management of your property - Sorting, identifying and delivering corporate forms for approximately store locations pertaining to i.e payroll, delivery, accounting, human resources, finance and delivering paperwork to the appropriate departments for processing. - Responsible for collating, fact-checking and filing paperwork as per corporate processing policy - Inputted data accurately into the corporate database and excel pertaining to invoices, customer finance records, credit card transactions, and overall charges Show less

  • Pathways College Institute
    • Service-Learning Lead Tutor
      • Aug 2014 - May 2018

      - Liaison​ ​between​ ​students,​ ​peer​ ​tutors,​ ​administration​ ​and​ ​service​ ​learning​ ​coordinator- Responsible​ ​for​ ​being​ ​a​ ​resource​ ​and​ ​support​ ​for​ ​new​ ​tutors​ ​at​ ​Marshall​ ​Elementary- Responsible​ ​for​ ​reinforcing​ ​the​ ​policy​ ​and​ ​procedures​ ​of​ ​the​ ​Pathways​ ​Office,​ ​i.e.,​ ​dresscode,​ ​cell​ ​phone​ ​policy,​ ​professional​ ​conduct​ ​as​ ​per​ ​code​ ​of​ ​ethics​ ​contract​ ​with​ ​the Pathways​ ​Office

    • Pathways​ ​Office​ ​Assistant
      • Aug 2016 - Apr 2017

      - Collected data ​needed​ ​for​ a federal​ ​grant​ ​from​ ​tutors​ ​and​ ​accurately​ ​inputted​ ​data​ ​intoprogram​ ​database- Assist​ ​with​ ​event​ ​planning,​ ​including​ ​setup,​ ​staffing​ ​and​ ​breakdown- Co-delivered​ ​timesheet​ ​and​ ​tutor​ ​log​ ​training​ ​at​ ​the​ ​Spring​ ​Tutor​ ​Training- Responsible​ ​for​ ​answering​ ​phone​ ​calls,​ ​emails​ ​and​ ​greeting​ ​visitors​ ​in​ ​a​ ​professional manner​ ​while​ ​answering​ ​and​ ​solving​ ​any​ ​problems​ ​that​ ​they​ ​have Show less

  • Fossil Group, Inc.
    • United States
    • Retail
    • 700 & Above Employee
    • Sales​ ​Associate
      • Jun 2015 - Jan 2017

      - Excelled​ ​at​ ​customer​ ​service,​ ​outstanding​ ​communication​ ​skills,​ ​solved​ ​customer​ ​problems and​ ​was​ ​awarded​ ​bonuses​ ​on​ ​it - Attention​ ​to​ ​detail​ ​and​ ​executed​ ​merchandise​ ​tasks,​ ​floor​ ​sets​ ​and​ ​Plan-​ ​O-​ ​Gram​ ​(POG) - Demonstrate​ ​product​ ​knowledge​ ​for​ ​all​ ​concepts​ ​and​ ​was​ ​a​ ​resource​ ​for​ ​new​ ​employees - Responsible​ ​for​ ​opening​ ​and​ ​closing​ ​including​ ​closing​ ​out​ ​final​ ​transactions,​ ​restock merchandise,​ ​prepare​ ​store​ ​for​ ​the​ ​following​ ​business​ ​day Show less

  • Ortho Mattress, Inc.
    • United States
    • Retail
    • 1 - 100 Employee
    • Accounting File Clerk
      • Jun 2013 - Jun 2014

      - Sorting, ​identifying​ ​and​ ​delivering​ ​corporate​ ​forms​ ​for​ ​approximately​ ​65​ ​store​ ​locations pertaining​ ​to​ i.e​ ​payroll,​ ​delivery,​ ​accounting,​ ​human​ ​resources,​ ​finance​ ​and​ ​​ delivering paperwork​ ​to​ ​the​ ​appropriate​ ​departments​ ​for​ ​processing. - Responsible​ ​for​ ​collating,​ ​fact-checking​ ​and​ ​filing​ ​paperwork​ ​for​ ​65​ ​store​ ​locations​ ​as​ ​per corporate​ ​processing​ ​policy - Inputted​ ​data​ ​accurately​ ​into​ ​corporate​ ​database​ ​and​ ​excel​ ​pertaining​ ​to​ ​invoices,​ ​customer finance​ ​records,​ ​credit​ ​card​ ​transactions,​ ​and​ ​overall​ ​product​ ​charges Show less

Education

  • San Diego State University
    Bachelor of Arts - BA, Hispanic-American, Puerto Rican, and Mexican-American/Chicano Studies
    2014 - 2018

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