Desiree Geibel
Vice President Marketing at Du-Co Ceramics Company- Claim this Profile
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English -
Topline Score
Bio
Credentials
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Certified Professional Coder
AAPCJun, 2013- Nov, 2024
Experience
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Du-Co Ceramics Company
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United States
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Glass, Ceramics and Concrete Manufacturing
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1 - 100 Employee
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Vice President Marketing
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Feb 2014 - Present
As the Vice President of Marketing I work closely with the Sales Manager, Customer Service Manager and the rest of the Sales Team to reach our goal, to meet the expectations and requirements of our Customers. I assist our customers through the processes of quoting and entering of their orders. I assist in any situation that may occur throughout these processes as well as throughout the completion and fulfillment of their orders. I along with the rest of the Sales staff keep in constant contact with our customers to provide customer service and support in any way necessary to assist them in whatever capacity they may need to ensure they are satisfied with our products and us as a company. Show less
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Billing Manager
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Feb 2010 - Feb 2014
I advise the staff regarding billing and coding policies and procedures. I utilize the skill-set of each of the staff under my leadership to maximize our ability to quickly and efficiently code, bill and receive payment for services rendered. In addition to managing a team of five I am responsible for the posting of all insurance payments for this multiple provider practice. Any denials are investigated by me and corrected if necessary, at which time any necessary protocols are put in place to prevent future denials. I am responsible for all the deposits made to the bank and the reporting of all financial transactions to the Accountant. I provide end of month billing reports to the Administrator along with the accountants office as well as any further reports upon request. I oversee financial agreement contracts and all other payment arrangements agreed upon with patients. I work in conjunction with the Administrator to keep the office abreast of the continual changes that will effect them. I work with staff, patients, Insurance Companies and Providers in order to expedite all payments in order to reach monthly goals and to help to efficiently keep the practice running smoothly so the ultimate goal of great patient care can be obtained by the practice. Show less
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Medical Coder
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Jun 2009 - Feb 2010
I was responsible for multiple Provider accounts in different fields of medicine. I worked with Podiatrist's as well as an Otolaryngologist, coding their claims. The patient's were seen in various locations such as in the office, at nursing homes and at the hospital giving me an understanding of coding for different types of facilities. Beyond coding for these providers I was responsible for posting of the insurance payments and for the insurance follow up. Along with these responsibilities I was also in charge of balancing the financials for these providers monthly and sending month end reports. I was the sole person responsible for all the billing and coding and insurance posting for each of the Provider's assigned to me of which there were four. I had access to all the providers contracted with PBG and handled billing customer service issues for any of the provider's patients who called into the office. Customer service was a part of my duties along with keeping all coding and financials current for each of my assigned providers. Show less
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Customer Service Representative
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May 2007 - Jun 2008
The position I held at this office held numerous responsibilities such as fielding front desk responsibilities occasionally involving running of a switchboard, running reports, order entry, faxing, verification of information in an MRP system, but mainly customer service. I had specific clients that I spoke with on a continual basis. I cultivated professional relationships with my clients and they relied on me to make sure the products they were buying were made to their specifications and shipped within the agreed upon time frame. We had thousands of customers and it was part of my duties to field inquires and handle patient complaints coming to agreeable terms to both the satisfaction of the customer and my employer. I worked with other staff to ascertain significant contracts with large companies and built a rapport with those companies which assisted in future business negotiations and lucrative orders for the company. Show less
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Education
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2008 - 2009
Butler County Community College
Medical Billing and Coding Specialist Certificate, Medical Billing and Coding, Summa Cum Laude -
1992 - 1997
Living Heritage Academy, Louisville, TX
High School Diploma
Community
