Experience

EYE SURGICAL-MEDICAL ASSOCIATES
• United States
• Medical Practices
• 1 - 100 Employee
• Administrator

  • May 2023 - Present


Canyon Oaks Foot and Ankle

• United States
• Medical Practices

• Practice Manager

  • Jun 2019 - Jun 2023

  Day-to-day work involves managing daily operations of the office and working closely with all teams to keep them running smoothly in a practice to initiate a culture of optimal customer service, teamwork, and accountability. • Achieve revenue goals of $1M yearly by effectively managing patient scheduling, staff productivity, collections and receivables, specialty referral processes, and miscellaneous operations expenses. • Supervises staff, resolves problems, and implements approved disciplinary action. Interviews, hires, trains, and conducts performance evaluations. • Ensure HR analytics, HR governance, and compliance, which includes company directives, regulatory concerns, and health and safety protocols Show less



Sequoia Surgery Center

• United States
• Medical Practices
• 1 - 100 Employee

• Office Manager/Human Resources

  • 2014 - Jun 2019

  I was the Office Manager in a fast-paced environment surgery center with a keep ability of handling multiple priorities within given deadlines even during stressful situations.• Contributed to the development and implementation of new polices and procedures. • Collaborated with physicians, practitioners, and marketing to develop business strategies and patient services.• Maintained up-to-date knowledge of applicable state and Federal laws and regulations as it appropriately applied to the surgery center. • Worked collaboratively with physicians, leadership, and health professionals to accomplish organizational practice and surgery center goals and served as a liaison between upper management, clinical staff, and the community. Show less

• Billing Manager

  • Jun 2011 - Jul 2014

  • Oversaw financial aspects of healthcare, including medical billing, revenue cycle, processing, and submitting health insurance claims. • Negotiated a 12% rate increase across commercial payer contracts for delivering healthcare services to patients, this includes reimbursement rates, provider neworks, credentialing, and medical necessity.• Reduced/minimized accounts receivable and increased cash flow on an average of 90 days from 15% to 7% by timely billing, quick invoicing, any incentives of keeping a credit card on file, and shortening net terms for payments. • Managed commercial insurance billing, contracts, and claims analysis while providing guidance and leadership to the support staff who assist in those areas. • Generate monthly A/R reports and used best practices to provide necessary insight to relevant teams Show less


SEQUOIA SURGERY CENTER, LLC
• United States
• Medical Practices
• 1 - 100 Employee
• Account Specialist

  • Jun 2004 - May 2011

Holvik Family Health Ctr
• United States
• Medical Practices
• 1 - 100 Employee
• Medical Records Coordinator/Customer Service

  • May 2001 - Jun 2004