Experience

Babylon

• United Kingdom
• Hospitals and Health Care
• 400 - 500 Employee

• Member Outreach Specialist

  • Feb 2022 - Present



Eden Health

• United States
• Hospitals and Health Care
• 100 - 200 Employee

• Virtual Navigator

  • Oct 2021 - Jan 2022



Humana

• United States
• Insurance
• 700 & Above Employee

• Disenrollment Specialist

  • Jul 2021 - Jan 2022



Centers for Disease Control and Prevention

• United States
• Government Administration
• 700 & Above Employee

• Vaccine Specialist

  • Apr 2021 - Jun 2021



Select Medical

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Admissions Coordinator

  • Jan 2021 - Apr 2021



St. Dominic Hospital

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Patient Registration Representative

  • Jun 2015 - Jan 2021

  Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries. Performs clerical, reception, registration, and designated administrative duties Answer telephones, coordinate meetings, maintain patient charts, establish/maintain filing systems and log, compose letters/memos, develop office procedures, schedule appointments and input data into computer programs. +Verify Insurance and collect payments Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries. Performs clerical, reception, registration, and designated administrative duties Answer telephones, coordinate meetings, maintain patient charts, establish/maintain filing systems and log, compose letters/memos, develop office procedures, schedule appointments and input data into computer programs. +Verify Insurance and collect payments



Hanger, Inc.

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Medical Office Administrator

  • Jun 2019 - Aug 2020

  Patient Check In : Responsible for all aspects of patient appointment scheduling, insurance verification, creation of new patient charts and maintenance of patient records in accordance to Hanger compliance policies, scanning and filing patient documents, ensuring complete and accurate information, managing incoming phone calls, timely completion of all assigned tasks. Patient Check Out: Provides administrative support for all aspects of closing a patient visit including obtaining insurance authorization, providing financial counseling for patients, posting over the counter (OTC) payments, timely completion of all assigned tasks, mail forwarding tasks and daily document research on an electronic health/medical record system, coordinating with clinical staff in managing in progress services, scheduling return appointments, reviewing and managing incoming documents and tasking to appropriate parties to outstanding requests for information. Billing: Reviews charge information to ensure accuracy per payer requirements; makes corrections as needed. Manages services in progress and updates to accounts receivable (AR) once items are delivered, maintaining AR levels over 120 days at or below target level. Responsible for reviewing claim edits and resolving them, working claim rejections and denials, performing voids and corrections as necessary. Responsible for submitting clean and accurate claims; accurate completion of patient chart required elements Timely completion of all assigned tasks. Generating reports to ensure that claims are processed within timely filing limits. Will also run claim edit metrics to determine the type of edit issues that are recurring to aid in future training. Inventory: Assist with inventory as directed by Management and/or Inventory Coordinator as detailed below: Assist in reconciling items currently in use by clinicians to items in the inventory system Assist in counting inventory Assist in data entry of inventory counts



Jobs for America's Graduates (JAG)

• United States
• Education Administration Programs
• 1 - 100 Employee

• Administrative Assistant Intern

  • Aug 2014 - Jun 2015

  Provided a full year or more of follow up services to assist participants in overcoming difficulties after graduation. Performs general clerical duties to include but not limited to faxing, mail distribution,and filing. Created and modified various documents using Microsoft office Assisting managers with individual attention and assistance in overcoming the barriers that prevent them for achieving their high school diploma or GED and/or securing employment or postsecondary education



Ulta Beauty

• United States
• Retail
• 700 & Above Employee

• Beauty Advisor

  • Jun 2013 - Feb 2015

  Assisting the guest with the correct color matching and pretty much just teaching them the basics of wearing foundation, primer , exc. Providing an exceptional experience for all ULTA guests by engaging each guest to determine their individual needs Responsible for making sure our team were educating guests on prestige cosmetics . Assisting the guest with the correct color matching and pretty much just teaching them the basics of wearing foundation, primer , exc. Providing an exceptional experience for all ULTA guests by engaging each guest to determine their individual needs Responsible for making sure our team were educating guests on prestige cosmetics .