Desara Kaba
Software QA Manager at Pragmatic Software shpk- Claim this Profile
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Bio
Credentials
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Certified Tester, Foundation Level
ASTQB - ISTQB in the U.S. - Official PageJul, 2021- Sep, 2024
Experience
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Pragmatic Software shpk
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Albania
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Software Development
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1 - 100 Employee
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Software QA Manager
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Sep 2021 - Present
Main tasks:-Defining the QA strategy, planning, approach, and providing expertise for ensuring quality is baked in from the start.-Working closely with the DevOps team for ensuring all development tasks meet quality criteria through test planning, test execution, quality assurance, and issue tracking.-Monitoring of all the QA activities, test results, leaked defects, root cause analysis, and identifying areas of improvement, using DevAzure. -Providing technical expertise in Test Automation, Testing Methodologies, Testing Processes, Tools, and Techniques across the teams, using TestProject.-Providing technical leadership and expertise within the field of Quality Assurance and Testing.-Driving and improving the QA team in areas of automated testing and agile testing.-Keeping records of quality reports, statistical reviews, and relevant documentation. Show less
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Software QA Engineer
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Jan 2021 - Present
Main tasks:- Test software developed by the company.- Test components of security, performances, and graphic presentation of data.- Check if testing is going hand in hand with the software development in all phases.- Develop manual and automatic test cases using TestProject, DevAzure- Prioritize testing activities.- Prepare the status report of testing activities.- Execute all the test cases and report bugs.
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Bilanc shpk
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Albania
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Software Development
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1 - 100 Employee
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Financial Data Implementation and Software Tester
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Mar 2019 - Oct 2020
Main tasks:Implementation process : - Support throughout the implementation process.- Financial Data migration from other ERP Software.- Configurations.- Technical support.- Analyze customer requirements and help them to develop solutions.- Ask questions to determine the nature of the problem. Walk customers through the problem-solving process.Software Testing : - Test software developed by the company.- Test components of security, performances, and graphic presentation of data.- Check if testing is going hand in hand with the software development in all phases.- Develop manual test cases using YouTrack.- Prioritize testing activities.- Prepare the status report of testing activities.- Execute all the test cases and report bugs. Show less
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IT Support Technician
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Sep 2018 - Feb 2019
Main tasks:- Installing and configuring computer hardware operating systems and applications.- Monitoring and maintaining computer systems and networks.- Talking staff or clients through a series of actions, either face-to-face or over the telephone, to help set up systems or resolve issues.- Troubleshooting system and network problems and diagnosing and solving hardware or software faults.- Replacing parts as required.- Providing support, including procedural documentation and relevant reports.- Following diagrams and written instructions to repair a fault or set up a system.- Supporting the roll-out of new applications.- Setting up new users accounts and profiles and dealing with password issues.- Responding within agreed time limits to call-outs.- Working continuously on a task until completion.- Prioritising and managing many open cases at one time.- Rapidly establishing a good working relationship with customers and other professionals, such as software developers.- Testing and evaluating new technology.- Conducting electrical safety checks on computer equipment. Show less
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Abissnet
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Albania
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Telecommunications
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1 - 100 Employee
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Helpdesk Employee
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Mar 2018 - Sep 2018
Main tasks: • Managing Trouble Tickets. • Talking and solving clients’ complaints and needs. • Configuring routers and ONUs. • Knowledge of network concepts and the functionality of the field. Main tasks: • Managing Trouble Tickets. • Talking and solving clients’ complaints and needs. • Configuring routers and ONUs. • Knowledge of network concepts and the functionality of the field.
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Education
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2016 - 2018
Universiteti i Tiranës
Master's degree, Management Information Systems, General -
2013 - 2016
Universiteti i Tiranës
Bachelor's degree, Information Technology
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