Experience

Canadian Obesity Network – Réseau Canadien en Obésité (CON-RCO)

• Technology & Communications Officer

  • Jun 2017 - Present

  - assist with the enhancement of the CON website- assist with issues or duties related to information technology and communication, as they pertain to our programs



Cerebral Palsy Association of Alberta

• Program & Service Support Mentor

  • Sep 2016 - May 2017

  - provided technical support in VBA on Excel databases- conducted data tuning & QA reviews- assisted with the CPAA's computer literacy program



Gateway Association

• Research Assistant

  • Jun 2016 - Aug 2016

  - research the cost involved to support an individual living with intellectual disabilities under current government systems vs. the cost involved to have that same individual employed in a meaningful paid position within the community- conduct research on the employment landscape for disabled individuals in Alberta- collaborate with staff members to synthesize evidence-based recommendations



West Edmonton Mall Shoe Comfort

• Customer Service Associate

  • Jun 2010 - May 2016

  - utilize extensive product knowledge to serve customer needs for both style and comfort- tailor customer service to their individual orthopaedic conditions- answer customer inquiries regarding store products, both in-person and on the telephone- ensure that the store area is consistently clean and organized- recommend products based on customer requirements, such as style / orthopedic specifications- apply understanding of the specific niche market to help clients find an… - utilize extensive product knowledge to serve customer needs for both style and comfort- tailor customer service to their individual orthopaedic conditions- answer customer inquiries regarding store products, both in-person and on the telephone- ensure that the store area is consistently clean and organized- recommend products based on customer requirements, such as style / orthopedic specifications- apply understanding of the specific niche market to help clients find an optimal footwear solution Show more Show less



La Maison Simons

• Customer Service Associate

  • Jun 2014 - Nov 2015

  - working as an efficient team member in a dynamic and fast-paced environment- use product knowledge to serve customer needs and answer customer inquiries- provide friendly service at the cash register when conducting sales using the point-of-sale system- ensure that the store area is consistently clean and organized- check stock and shelve/organize products on a daily basis- maintain the organization of shelved products consistently throughout the shift- conducting… - working as an efficient team member in a dynamic and fast-paced environment- use product knowledge to serve customer needs and answer customer inquiries- provide friendly service at the cash register when conducting sales using the point-of-sale system- ensure that the store area is consistently clean and organized- check stock and shelve/organize products on a daily basis- maintain the organization of shelved products consistently throughout the shift- conducting myself in a friendly and professional manner to all clients and fellow staff members Show more Show less