Experience

Celesta Capital

• United States
• Venture Capital and Private Equity Principals
• 1 - 100 Employee

• Office Manager & Administrative Assistant

  • Oct 2023 - Present

  San Francisco Bay Area



Webflow

• United States
• Software Development
• 500 - 600 Employee

• Business Recruiter

  • May 2021 - Mar 2023

  San Francisco Bay Area I was the Business Recruiter for Customer Support, Operations, Finance, Legal, Education, Community, and IT roles. Also, I was the interim recruiter for internal mobility within Webflow's organization! Roles I have closed: -Manager, Customer Support (US/Canada) -Manager, Customer Support (UK/Ireland) -Customer Support Specialist - Billing (US/Canada) -Customer Support Specialist - Billing (NZ/Australia) -Customer Support Specialist - Billing… Show more I was the Business Recruiter for Customer Support, Operations, Finance, Legal, Education, Community, and IT roles. Also, I was the interim recruiter for internal mobility within Webflow's organization! Roles I have closed: -Manager, Customer Support (US/Canada) -Manager, Customer Support (UK/Ireland) -Customer Support Specialist - Billing (US/Canada) -Customer Support Specialist - Billing (NZ/Australia) -Customer Support Specialist - Billing (UK/Ireland/Portugal/Sweden) -Technical Customer Support Specialist (NZ/Australia) -Technical Customer Support Specialist (US/Canada) -Technical Customer Support Specialist (UK/Ireland/Portugal/Sweden) -Customer Support Operations Manager (US) -Sales Enablement Manager (US) -Manager, IT Support (US) -Manager, Business Technology (US) -IT Engineer, Client Engineering (US) -Senior Accountant (US) -Technical Writer (US) -Senior Video Editor (US) -Lead Video Editor (US) -Senior Manager, Video Production (US) -Senior IT Support Engineer (US) -IT Support Manager (US) -IT Support Analyst (US) -Business & Strategy Operations Manager (US) -Strategic Finance Manager (US) -Manager, IT Ops & Productivity (US) -Senior Contracts Manager (US) -Executive Assistant, Production (US) Internal Mobility: -Manager, Brand Design -Solutions Engineer -Senior Product Evangelist - Community and Livestream -Senior Customer Quality Specialist - Customer Support -Manager, Education Design -Recruiting Coordinator -Senior Manager, Community Experience -Global Benefits & Perks Manager -Content Designer -Technical Writer -Senior Revenue Accountant -Office Coordinator -Content Designer -Quality Specialist -Manager, Corporate Sales -Global Training Manager, Customer Support -Customer Support Trainer - EMEA

• Senior Recruiting Coordinator

  • Jan 2021 - May 2021

  San Francisco Bay Area • Create the best candidate, recruiter, and hiring manager experience by proactively and seamlessly scheduling interviews across a variety of roles • Run point on interview logistics, scheduling, travel arrangements, greeting candidates onsite/virtually, and keeping interview schedule running on time • Relay candidate feedback to recruiters and hiring managers to improve overall hiring processes • Coach hiring managers and interviewers on interviewing scheduling efficiency •… Show more • Create the best candidate, recruiter, and hiring manager experience by proactively and seamlessly scheduling interviews across a variety of roles • Run point on interview logistics, scheduling, travel arrangements, greeting candidates onsite/virtually, and keeping interview schedule running on time • Relay candidate feedback to recruiters and hiring managers to improve overall hiring processes • Coach hiring managers and interviewers on interviewing scheduling efficiency • Problem solve when things don’t go as planned, manage interview cancellations, changing schedules, double-booked interviewers, buggy Zoom links • Become a Greenhouse expert and share expertise and tips with the team • Establish and maintain ATS (Greenhouse) data integrity practices • Work with the Talent team on a variety of projects like process improvement, training decks for incoming RCs that supports the whole team’s goals



Rakuten

• Japan
• Technology, Information and Internet
• 700 & Above Employee

• University Recruiter

  • Mar 2019 - Aug 2020

  San Francisco Bay Area • Full-cycle recruiter for all intern candidates (BA/BS - Undergraduate, Master's, MBA, and Ph.D.) • Source using LinkedIn Recruiter and provide quality candidates for hiring managers • Implement process and diversity and inclusion initiatives to Rakuten's hiring plan • Facilitated bi-weekly one on one meetings with all 26 summer interns in the 2019 summer program and 15 interns virtually in the 2020 summer program • Budget, plan and execute programming events which include social… Show more • Full-cycle recruiter for all intern candidates (BA/BS - Undergraduate, Master's, MBA, and Ph.D.) • Source using LinkedIn Recruiter and provide quality candidates for hiring managers • Implement process and diversity and inclusion initiatives to Rakuten's hiring plan • Facilitated bi-weekly one on one meetings with all 26 summer interns in the 2019 summer program and 15 interns virtually in the 2020 summer program • Budget, plan and execute programming events which include social outings and networking sessions with c-suite executives • Assist with the intern conversion process with hiring managers and HR team • Attend career fairs or host information sessions on campus at prestigious universities and recruit top talent to Rakuten • Attend large conferences/meetups locally and internationally to recruit top talent to Rakuten • Foster partnerships and relationships with university advancement & university career services

• Recruiting Coordinator

  • Mar 2018 - Mar 2019

  San Francisco Bay Area • Manage and balance a high volume of interview requests from candidates and hiring teams • Train all new hire Recruiting Coordinators • Manage and maintain Greenhouse and Taleo Applicant Tracking System • Host candidates during onsite interviews and provide positive candidate experience • Gather interview feedback and schedule interview debrief sessions • Improve the recruiting process by suggesting alternative interviewers & lineups • Arrange travel for candidates (air… Show more • Manage and balance a high volume of interview requests from candidates and hiring teams • Train all new hire Recruiting Coordinators • Manage and maintain Greenhouse and Taleo Applicant Tracking System • Host candidates during onsite interviews and provide positive candidate experience • Gather interview feedback and schedule interview debrief sessions • Improve the recruiting process by suggesting alternative interviewers & lineups • Arrange travel for candidates (air, hotel, ground, etc.) and process reimbursements • Created e-mail templates to improve the internal recruiting process



Cloudera

• United States
• Software Development
• 700 & Above Employee

• Sourcing Specialist

  • Oct 2017 - Dec 2017

  Austin, Texas Area • Sourced for candidates through LinkedIn Recruiter and Github • Scheduled and conducted phone screens with potential candidates • Screened online portfolios and resumes • Collaborated with hiring managers to identify each position’s requirements • Logged candidate information in Workday Applicant Tracking System



Metric Theory | A Media.Monks Company

• United States
• Advertising Services
• 1 - 100 Employee

• Account Manager, Paid Social

  • Oct 2016 - Jun 2017

  San Francisco Bay Area • Manage a variety of paid social advertising accounts for E-commerce and B2B clients like BH Cosmetics, PACT Apparel, Carvana, ISLE Surf & SUP, Guidance Residential, Tradesy, and Once Upon a Farm. • Provide strategy recommendations and key optimizations. • Be the main point of contact for our clients by leading weekly calls and meetings.

• Analyst, Paid Social

  • Jun 2016 - Oct 2016

  San Francisco Bay Area • Pulled and analyzed performance metrics to make strategic recommendations for clients • Managed over $50K in monthly client spend, making bid optimizations and strategic adjustments to manage multiple paid social accounts on Facebook



3Q Digital

• United States
• Advertising Services
• 1 - 100 Employee

• Account Coordinator, Paid Social

  • Aug 2015 - May 2016

  San Francisco Bay Area Assisted with the management of the paid social accounts for Strava, AppFolio, Instagram, SurveyMonkey, and CuriosityStream overseeing and executing a digital strategy, planning, buying, and reporting/optimization.



Koru, Inc

• United States

• Koru@Facebook Participant

  • Jul 2015 - Jul 2015

  San Francisco Bay Area • Engaged in design thinking in a team of 4 • Conducted customer discovery through 30 in-person interviews resulting in 4 major insights • Worked with Facebook's Product Development Team and created 1 concrete solution Koru is a selective, immersive training program that gives recent graduates the skills, experience, and connections to fast track their careers in great companies. In the three week program, my team and I completed a business challenge presented by Facebook, while… Show more • Engaged in design thinking in a team of 4 • Conducted customer discovery through 30 in-person interviews resulting in 4 major insights • Worked with Facebook's Product Development Team and created 1 concrete solution Koru is a selective, immersive training program that gives recent graduates the skills, experience, and connections to fast track their careers in great companies. In the three week program, my team and I completed a business challenge presented by Facebook, while learning customer discovery, prototyping, and business analytics. Show less



LEWIS PR

• Digital Marketing Intern

  • Jan 2015 - Jun 2015

  San Francisco Bay Area • Managed campaigns across Twitter, Facebook, LinkedIn, and Google+ for clients: McAfee, Intel Security, VMware, MapR, and F-Secure • Executed Twitter chats, influencer outreach, and end of quarter/bi-weekly audits for our clients • Conducted daily news scans for our clients • Performed media analytics for campaigns and budget monitoring/reporting • Managed Lewis Pulse Twitter & Facebook-branded page by driving leads and drafting specific content



DreamWorks Animation

• United States
• Animation and Post-production
• 700 & Above Employee

• Digital Marketing Intern

  • Aug 2014 - Dec 2014

  Glendale, California • Work closely with the Social Media Manager to manage content on multiple social media platforms • Design content and brainstorm new ideas for Facebook, Twitter, YouTube, Tumblr, Pinterest, and Instagram • Attend film pitches, vendor meetings, and weekly marketing/promotions meetings • Create competitive analysis reports using Google Analytics and Social Insights



LinkedIn

• IT Services and IT Consulting
• 1 - 100 Employee

• Social Media Intern

  • Jul 2014 - Dec 2014

  San Francisco Bay Area • Participated in a social media boot camp hosted by LinkedIn Account Executives and Sales Managers to learn from industry experts and develop social media training materials • Learn and execute media metrics (impressions, CPM, CTR, etc) • Execute LinkedIn Analytics tools • Partake in a Marketing Solutions demo of how to run an effective campaign • Reboot First Graduate's LinkedIn company page



Ubiquity Retirement + Savings

• United States
• Financial Services
• 1 - 100 Employee

• Marketing Intern

  • Jun 2014 - Aug 2014

  San Francisco Bay Area • Input data on Excel to assist the marketing team with top clientele • Created presentations using Prezi and PowerPoint to push the rebrand of the company • Updated information on the company's own intranet site



UNIQLO

• Japan
• Retail
• 700 & Above Employee

• Sales Associate

  • Jun 2013 - Aug 2014

  San Francisco Bay Area • Greet and advise customers requiring excellent interpersonal communication skills • Acquire merchandising and sales skills in a fast-paced retail environment • Maintain brand and operational standards (visual, cleanliness, etc.) • Assist management to identify and resolve issues in the store • Provide product and brand knowledge to customers



Chapman University

• United States
• Higher Education
• 700 & Above Employee

• Student Assistant - Career Development Center

  • Jan 2012 - May 2014

  Orange, California, United States • Assist students requiring excellent people and communication skills • Launch and plan career fairs and other career-oriented events on campus • Advise students on how to register for internships • Provide Panther Connect job portal demos • Organize and maintain student internship paperwork on FileMaker database