Experience

EG America

• United States
• Retail
• 300 - 400 Employee

• Vice President Information Technology

  • May 2021 - Present

  This role today is all about me learning about the great organization i have joined. I will update this with more relevant criteria once i am not drowning in understanding , learning, and growth. (smile) This role today is all about me learning about the great organization i have joined. I will update this with more relevant criteria once i am not drowning in understanding , learning, and growth. (smile)



RaceTrac

• United States
• Retail
• 700 & Above Employee

• • Jan 2013 - May 2021

  ✦ Lead a transparent, nimble, respected IT organization. ✦ Deliver solutions matching rapidly evolving business needs. ✦ Unleash innovative industry “firsts”. ✦ Champion a data-first culture. I steer 4 direct and 40 indirect Application Development, Quality Assurance, and Business Intelligence reports to support the business and technology needs of customers across supply chain, warehouse, retail operations, construction/engineering, and all core administrative functions. ACHIEVEMENTS TO DATE:► Enhanced organization’s ability to respond quickly to market shifts by instituting agile development across IT teams, delivering rapid solutions in line with real-time priorities. Led to rapid reaction to COVID-19 pandemic: launch of curb-side delivery mobile app in just 4 weeks. ► Delivered dramatic savings through a revolutionary, data-driven tool providing insight to drive real-time decision making to guide price-optimized fuel procurement. Cascaded success across multiple areas. ► Built a new data science capability to deliver a wide range of data-driven solutions, including a loyalty app to drive laser-targeted marketing and tools to render optimal retail pricing. Built a continuous improvement capability to convert manual processes into cost-effective RPA solutions. ► Reduced costs via software consolidation by forming buying platforms—preventing waste and duplication, and giving IT more exposure to business challenges. ► Enhanced enterprise scalability by leading major IT implementations, including a cloud computing business process platform to manage digital workflows for operations, self-service BI tools to improve reporting efficiency, and HR and financial system upgrades. EXPERTISE HONED:Big Data / Business Intelligence / Robotic Process Automation / IT & Digital Transformations / Organizational Development / Process Improvement / People Development / IT Strategy / Shared Platforms / Enterprise Software Platforms / Project Management Show less

• • Jan 2006 - Jan 2013

  ✦ Contributed to creating a leaner and more scalable enterprise. ✦Delivered proof of concept on agile development model. ✦Spurred a cultural transformation within IT based on professional development, P&L thinking, and service excellence to internal customers. During my IT Director role, my responsibility expanded from leading fuel-system technology teams to include all corporate systems and enterprise applications. I coached, mentored, and engaged up to 3 development teams with 3 direct and 12 indirect reports. ACHIEVEMENTS:► Strengthened business-IT alignment through agile development, which quickly became the standard development model. Earned promotion to Executive Director role to replicate the success across all IT teams.► Enabled administrative functions to remain lean despite organizational growth. Orchestrated custom development of an HRIS tool and staff self-service portal that created efficiencies across recruiting payroll, benefits, and employee data management. Automated travel and expense reimbursement to improve cost structure. ► Modernized the organization and reduced labor costs by leading the transition to public cloud, implementing an ECM solution to digitally manage a myriad of administrative workflows, launching an automated dispatcher function, and spearheading an ERP that streamlined reporting and slashed accounting costs. ► Enhanced trust between corporate and 300 store operators by developing a back-office system that eliminated human error in cash management. ► Minimized risk and cost by deftly negotiating with vendors’ terms on all 3rd-party software contracts involving cross-functional collaboration with legal and vendor management. EXPERTISE HONED:Digital Transformation / Cloud Computing / IT Transformation & Modernization / Agile Development / Application Development / Team Leadership & People Development / Continuous Improvement / Business-IT Alignment / Organizational Development / Retail & POS Technologies Show less

• • Jan 2002 - Jan 2006

  ✦ Advanced IT implementations to meet real-time business requirements of 300+ retail operations. ✦ Innovated new applications ✦Reduced manual burden and freed resources for value-added activities. Welcomed back to the RaceTrac family after 2 years, I was given greater leadership responsibility, providing strategic direction to 4 developers providing 24-7 tech support and creating retail-operations technology solutions. ACHIEVEMENTS:► Maximized technology ROI, guiding company on key buy-vs.-build decisions. Influenced senior leaders in purchasing a web-based back-office application in lieu of costly and lengthy development — shaving years of time and hundreds of thousands of labor dollars and delivering a more scalable solution. ► Improved employee time and attendance tracking, eliminating manual processes. The priority-1 initiative leveraged state-of-the-art biometrics technology, and MVP was launched in <1 month.► Built growth-enabling business infrastructure, including launch of an ERP HR solution, working in close collaboration with HR to select and implement a future-focused tool that would deliver high ROI.EXPERTISE HONED:Application Development / Software Development Life Cycle / QA/ 24-7 Operations / Business Case Development / HR Technologies / Team Leadership / Innovation Cultures / Large-Scale Project Management Show less



Windsor Group

• Australia
• Staffing and Recruiting
• 1 - 100 Employee

• Software Developer / Consultant

  • Jan 2000 - Jan 2002

  ✦ Created a suite of insurance solutions related to claim management. Key in aligning IT contractors with business cases and business strategy. Collaborated with QA, Development, and multiple business stakeholders. EXPERTISE HONED: Software Development / Project Management / Business Case Development / Customer Service / Quality Assurance / Stakeholder Management / Cross-Functional Collaboration ✦ Created a suite of insurance solutions related to claim management. Key in aligning IT contractors with business cases and business strategy. Collaborated with QA, Development, and multiple business stakeholders. EXPERTISE HONED: Software Development / Project Management / Business Case Development / Customer Service / Quality Assurance / Stakeholder Management / Cross-Functional Collaboration



RaceTrac

• United States
• Retail
• 700 & Above Employee

• Application Developer

  • Jan 1998 - Jan 2000

  ✦ Created a series of solutions for transportation and fuel distribution. ✦ Built a solid technical foundation. ✦Developed a spirit of innovation and strong ability to collaborate. EXPERTISE HONED: Computer Science / Technology Solution Design / Product Development / Platform Engineering / Application Design / Software Design / Product Innovation / UX / API / QA Testing / Customer Management / Customer Experience ✦ Created a series of solutions for transportation and fuel distribution. ✦ Built a solid technical foundation. ✦Developed a spirit of innovation and strong ability to collaborate. EXPERTISE HONED: Computer Science / Technology Solution Design / Product Development / Platform Engineering / Application Design / Software Design / Product Innovation / UX / API / QA Testing / Customer Management / Customer Experience



United States Army Reserve

• United States
• Armed Forces
• 700 & Above Employee

• Supply Specialist/Veteran status

  • Jun 1988 - May 1996