Experience

Family and Medical Counseling Service Inc.

• United States
• Medical Practices
• 1 - 100 Employee

• Non medical case manager

  • Oct 2022 - Present



United Planning Organization

• United States
• Non-profit Organizations
• 100 - 200 Employee

• Senior Case Manager

  • Jun 2021 - Present

  • Conduct initial intake, interviews, and assessments, develop individual service plan, documentation related to accessing and obtaining housing, benefits, and other services, documentation of legal issues and all correspondences and notices, documentation of client housing stability status and retention in permanent housing. • Experience working with diverse populations, including those who are symptomatic in their mental health and/or substance use. • Conducts enrollment with participants that consist of distribution of documents and understanding of the program's policies, procedures and rules during their participation. • Provides all necessary referrals related to employment, mainstream benefits, and housing, and continuously follows up on needs with all participants. • Ensures clients are linked to and accessing health, mental health and substance use disorder services as needed including assisting clients with establishing permanent housing. •Act as subject matter expert (SME) regarding labor laws, disability benefits, and process improvement projects. Show less



Hope Village Recovery Services

• United States
• Mental Health Care
• 1 - 100 Employee

• Case Manager

  • Aug 2019 - May 2020

  Facilitates the connection to, and monitors constituents’ progress with, resources and services available to District residents returning from State Prison, or Federal Bureau of Prisons custody. The Case Manager provides wrap-around services inclusive of the administration of a comprehensive reentry assessment and the creation of an individualized reentry roadmap plan, utilizing the many support services available to returning citizens in the District. The Case Manager works with program participants to address critical needs as identified by the risk and needs assessments and to ensure successful reentry by strategic connection to the resources that will help the residents meet their reentry goals. Show less



Strategic Therapy Associates

• United States
• Mental Health Care
• 1 - 100 Employee

• In-Home Therapist

  • Apr 2018 - Jun 2019

  Provide community-based therapeutic mental health services to children, adolescents, adults, and families. This is done by empower clients to resolve the issues that can lead to out-of-home and/or out-of-community placements, or that may result in institutionalization if not effectively remedied via lesser restrictive measures. Establish rapport quickly and employ creative, appropriate therapeutic techniques to best meet the needs of the individual client. Be hopeful, optimistic, flexible open-minded, and willing to adjust practice for the betterment of their clients. Show less



Greensboro Housing Authority

• Greensboro, North Carolina, United States

• Lead Case Manager

  • Aug 2017 - May 2018

  • Assisted clients with finding safe and affordable housing while transitioning from homelessness. • Conducted weekly in-house wellness checks to help monitor productivity and support. • Developed and amended effective case plans to help educate clients on their rights to equal housing. • Provided specialized consultations and trainings on client relations, performance improvement and complaints. • Conducted assessments and investigations for all clients and assisted during periods of crisis and life transitions. • Coordinated referrals, to community resources and to internal resources for financial coaching and home ownership counseling. • Accurately recorded case notes, updated plans and recertifications as required. • Provided specialized, professional consultation and training on client relations, performance improvement, and client disciplinary issues to program director. • Maintained and filed confidential documents and records. • Organized events and partnered with organizations within the community to increase client involvement. Show less