• Nov 2021 - Present

Seasoned and results-driven General Manager with a proven track record of successfully developing and executing strategic plans to drive business growth and operational excellence. With a comprehensive understanding of finance, operations, and team leadership, I consistently deliver outstanding results and foster a culture of innovation and collaboration.As a forward-thinking professional, I am adept at identifying new business opportunities, forging strategic partnerships, and implementing marketing strategies to expand the company's customer base and revenue. With a hands-on approach, I actively oversee day-to-day operations, ensuring efficiency, compliance, and superior customer service. Through effective financial management, I optimize performance, maximize profitability, and align operational goals with broader organizational objectives.Key Skills:➤ Strategic Planning: I excel in developing and executing comprehensive strategic plans, setting goals and objectives, and establishing actionable plans to achieve them. By leveraging market insights and business intelligence, I identify growth opportunities and drive organizational success.➤ Operational Excellence: I am experienced in overseeing day-to-day operations, managing teams, and ensuring operational efficiency. By implementing streamlined processes and adhering to regulatory requirements, I create an environment of excellence and continuous improvement.➤ Business Development: Through market analysis and relationship building, I identify new business opportunities and establish strategic partnerships to drive growth. Collaborating with the marketing team, I develop and implement innovative marketing strategies aligned with organizational goals.➤ Team Leadership: I lead and motivate diverse teams, empowering individuals to reach their full potential. By fostering a positive company culture centered around teamwork, innovation, and growth, I drive employee engagement and overall performance. Show less

• Aug 2019 - Oct 2021

Detail-oriented and highly skilled IT Manager with a proven track record in maintaining network infrastructure, enhancing security measures, and optimizing system performance. With expertise in LAN, WAN, and server architecture, I am dedicated to upholding the integrity of hardware and software while implementing robust security protocols to safeguard against vulnerabilities and threats.I excel in analyzing existing security issues, troubleshooting hardware malfunctions, and developing effective solutions to protect critical systems and data. By leveraging my strong knowledge of virtual private networks, firewalls, and email/web protocols, I create and maintain secure environments that align with regulatory requirements.Key Skills:➤ Network Infrastructure: Proficient in maintaining and optimizing LAN, WAN, and server architecture to ensure reliable and efficient network performance.➤ Security Management: Skilled in identifying and resolving security issues, such as viruses and hardware malfunctions, through comprehensive analysis and targeted solutions.➤ Vulnerability Testing: Experienced in conducting thorough hardware and software testing to identify potential vulnerabilities and proactively implement appropriate measures.➤ Security Protocols: Proficient in configuring and maintaining virtual private networks, firewalls, email security, and web protocols to protect sensitive information and prevent unauthorized access.➤ System Integrity: Committed to maintaining the integrity of hardware and software by implementing necessary updates, patches, and maintenance procedures.➤ Policy Development: Experienced in creating and enforcing security policies to ensure compliance with industry regulations and best practices.➤ Team Leadership: Skilled in supervising installation processes, providing guidance and support to IT teams, and fostering a collaborative environment. Show less

• Jan 2019 - Present

• Jan 2019 - Jul 2019

ICT Assistant

• Nov 2012 - Apr 2013

During the mass voter registration, I was responsible for troubleshooting and repairing faulty computers to ensure a smooth registration process. Additionally, I conducted training sessions for ICT clerks, presiding officers, and deputy presiding officers to enhance their skills and knowledge in using computer systems effectively. In the role of an IT professional, I successfully facilitated the transmission of poll results from various polling stations to the tallying centers across the counties. This involved configuring and managing the Result Transmission Systems (RTS), which served as the primary channel for transmitting results during the 2013 general elections. Show less

ICT Technician (intern)

• Apr 2012 - Aug 2012

Key Skills: ➤ Technical Aptitude: Possess a solid foundation in computer hardware, software, and networking concepts, coupled with a strong ability to troubleshoot and resolve technical issues. ➤ Problem Solving: Skilled in identifying problems, analyzing root causes, and developing effective solutions in a fast-paced environment. ➤ Team Collaboration: Thrive in a collaborative setting and enjoy working with diverse teams to achieve shared objectives and deliver high-quality results. ➤ Communication Skills: Excellent verbal and written communication skills, with the ability to convey complex technical information to both technical and non-technical audiences. ➤ Eagerness to Learn: Proactive and curious attitude towards acquiring new skills, keeping up with the latest industry trends, and embracing new technologies. ➤ Time Management: Strong organizational skills, ability to prioritize tasks, and meet deadlines in a dynamic work environment. Show less