Director Of Institutional Research

• Aug 2021 - Present

Institutional Research Analyst

• Sep 2018 - May 2021

Institutional Research Analyst

• Jan 2016 - Mar 2021

• Utilize college databases and data management techniques to facilitate strategic planning and data-driven decision-making by administrators, academic departments, service divisions and external groups. • Complete analyses as required and assist in the completion of recurring requests including federal IPEDS submissions and state-required data submissions. • Contributed to a zero recommendation on-site SACSCOC visit. • Able to clean, debug, and analyze complex datasets using the… Show more • Utilize college databases and data management techniques to facilitate strategic planning and data-driven decision-making by administrators, academic departments, service divisions and external groups. • Complete analyses as required and assist in the completion of recurring requests including federal IPEDS submissions and state-required data submissions. • Contributed to a zero recommendation on-site SACSCOC visit. • Able to clean, debug, and analyze complex datasets using the database management tools SAS, SQL, and Excel. • Experience communicating complex information effectively to technical and non-technical audiences, including presentations to President’s Counsel and Institutional Research professionals. • Data analytics and research design support of a $9.2 million, First in the World grant executing a ten community college, randomized controlled trial on the effectiveness of success coaching. • Developed a return on investment model based on the funding system in North Carolina to demonstrate the college-specific, cost-neutral sustainability of success coaching after the expiration of grant funds. Show less • Utilize college databases and data management techniques to facilitate strategic planning and data-driven decision-making by administrators, academic departments, service divisions and external groups. • Complete analyses as required and assist in the completion of recurring requests including federal IPEDS submissions and state-required data submissions. • Contributed to a zero recommendation on-site SACSCOC visit. • Able to clean, debug, and analyze complex datasets using the… Show more • Utilize college databases and data management techniques to facilitate strategic planning and data-driven decision-making by administrators, academic departments, service divisions and external groups. • Complete analyses as required and assist in the completion of recurring requests including federal IPEDS submissions and state-required data submissions. • Contributed to a zero recommendation on-site SACSCOC visit. • Able to clean, debug, and analyze complex datasets using the database management tools SAS, SQL, and Excel. • Experience communicating complex information effectively to technical and non-technical audiences, including presentations to President’s Counsel and Institutional Research professionals. • Data analytics and research design support of a $9.2 million, First in the World grant executing a ten community college, randomized controlled trial on the effectiveness of success coaching. • Developed a return on investment model based on the funding system in North Carolina to demonstrate the college-specific, cost-neutral sustainability of success coaching after the expiration of grant funds. Show less

Success Coach

• Aug 2014 - May 2015

• Provided services and programs that are designed to enhance all undergraduate students’ academic performances and promote successful completion of their academic careers. • Contributed to a successful $2 million Title III grant proposal to extend operations of the student success center, including the onboarding of a full-time social worker and the development of new technology to better track student outcomes. • Designed a supplemental instruction style system for English and Math… Show more • Provided services and programs that are designed to enhance all undergraduate students’ academic performances and promote successful completion of their academic careers. • Contributed to a successful $2 million Title III grant proposal to extend operations of the student success center, including the onboarding of a full-time social worker and the development of new technology to better track student outcomes. • Designed a supplemental instruction style system for English and Math courses to provide support to students that may have been typically tracked into developmental courses.

Adjunct Professor

• Jun 2012 - May 2015

• Taught four semesters of college algebra and two semesters of freshman seminar. • Co-authored the complete reconstruction of the math department course offerings. This transition diversified the entry points based on program of study and adopted the supplemental instruction support model.

General manager

• Dec 2006 - Mar 2012

• Managed an award-winning, million dollar location with 25 employees across 3 service types. • Introduced a predictive ordering model to minimize stock on hand and product losses. • Managed an award-winning, million dollar location with 25 employees across 3 service types. • Introduced a predictive ordering model to minimize stock on hand and product losses.