Experience

Southwestern Adventist University

• United States
• Higher Education
• 100 - 200 Employee

• Assistant to the Director Write-Spot

  • Dec 2022 - Present

• English Tutor

  • Sep 2021 - Present



Opportunity Resource Services, Inc.

• United States
• Education Administration Programs
• 1 - 100 Employee

• Education Mentor

  • Oct 2021 - Jul 2023



Big Lots

• United States
• Retail
• 700 & Above Employee

• Service Team Lead

  • May 2018 - Mar 2019

  Primarily responsible for leading the service team including cashiering, and recovery-related functions. I was accountable for customer service and operational front-end standards ensuring company goals were met. Provided leadership and clear direction to a team of twenty associates and management to actively participate in customer-facing and service of the store. I worked collaboratively with store leadership to accomplish customer service and front-end operational goals and tasks to help drive overall store performance up. Overall in my year long position, I held the standard in the region for store-facing procedures and communication with corporate leadership. Show less