Experience

Unnamed

• Software Development
• 200 - 300 Employee

• Product Owner/Scrum Master (Supervisor)

  • Jun 2020 - Present

  Lead two UI/UX software development teams of more than a dozen developers and QAs. Organizational Internship Coordinator, and Supervisor of QA and BA interns. Prioritize and manage backlog Organize and manage bi-weekly maintenance releases Develop epics and write user stories Develop and propose Sprint Plans Organize and conduct various Agile Scrum ceremonies Lead release planning for major platform releases Review and close sprint tickets Plan features Report on, live present and demo features to the broader business Design and lead projects such as my Early Adopters Feedback Program Develop sprint documentation, feature documentation and release notes Design and develop release cycle development planning Gather, distill and analyze client feedback for feature improvements, and experience enhancements Coordinating the development of an internship program as part of an outreach committee Show less



Onlife Health®

• United States
• Wellness and Fitness Services
• 100 - 200 Employee

• Product Owner

  • Jul 2019 - Jun 2020

  I lead product planning in consultation with business leaders and accounts managers to craft the vision and direction of health-based products delivered via web application, and other healthcare services. In conjunction, I manage multiple software development projects, where I liaison between the business and a dedicated scrum team of developers. I groom and prioritize a multi-project scrum team backlog, daily, to achieve production efficiency; delivering the greatest product value to customers. Meanwhile, I engage in long-term project planning, product road mapping and new product development. This is all done with an eye on meeting fiscal goals, and staying to budget guidelines for CapEx vs OpEx delivery. Specific functional activities include gathering business requirements and writing epics, user stories and acceptance criteria for developers' understanding and for business stakeholders to follow project status. I provide project plans and provide status reports and product demos to keep business and account leaders abreast of project direction and progress. I deliver on release functionality and features with in planned time frames, while satisfying or exceeding MVP and expectations. Show less



Decision Resources Group, part of Clarivate

• United States
• Hospitals and Health Care
• 200 - 300 Employee

• Principal Analyst / Product Manager

  • Mar 2016 - Jul 2019

  • Product Management and product marketing; successfully managing multiple product life cycles • Design product roadmaps, Agile artifacts and marketing content • Develop data business rules and administer healthcare Databases • Client Consultation in developing digital products and customized sales • Provide Employee Mentoring, Knowledge Sharing and Skills Training • Provide Product Pricing and Financial Modeling Accomplishments: 1. Successfully conduct product marketing, and pitch custom engagements to clients to make heath-analysis product sales 2. Expanded legacy product from data lookup tool only, to include client desired analysis features 3. Recognized for primary or significant direct contributions to more than 3 million dollars in product sale to pharmaceutical and health insurance clients, annually, through demonstration of value-added product feature development 4. I complete multiple annual web-product launches, on time or early 5. Organize and document the process of data development, data validation, and create standard protocols for producing analytical output 6. Developed a statistical based methodology to create Employer Lives Estimates data by industry and geography, meeting a client requirement for a 2.5-million-dollar contract, and providing significant new value 7. Expanded the job role to include supervision of staff in completing a new data development project, which has added approximately 7 million additional health plan specific lives detail for market analysis. Tools: Jira, SQL Server, Confluence, SmartSheets, Salesforce, Tableau, SPSS, Access, Snowflake, Excel (nested formulas, pivot tables, data analysis and Developer tab functions, etc.) Show less



Aetna, a CVS Health Company

• United States
• Wellness and Fitness Services
• 700 & Above Employee

• Product Research Consultant

  • Jul 2015 - Mar 2016

  • Provided consulting to marketing and sales managers for various insurance product sales channels • Researched competitive product data and information in healthcare markets • Programed success modeling and statistical analysis • Conducted data retrieval and metric reporting primarily using SQL Job Narrative: I consulted with sales managers and marketing on competitive product data towards developing non-traditional product marketing channels; including providing product research and data support. Further I conducted competitive analysis of affinity partners and healthcare exchanges; ad hoc reports of sales, customer data, claims, and market analysis. I then worked with IT and Project Managers to develop product outputs. More significantly I modeled program implementation success and monitored outcomes. I primarily supported Medicare Supplement products, but also Medicare Advantage and Medicare Prescription Drug Plans. Key Accomplishments: 1. Developed database to track and analyze marketing seminar success rates to determine sales team effectiveness and opportunities, which was used for strategic marketing. 2. Designed analytical protocol to determine "stick rate" of major employer group auto-enrollment into Aetna Medicare products, and tracked movement over many months. I also provided comparative profile analysis of retained enrollees vs dis-enrollees. 3. Created analytical dashboard of two major sales channels, providing for performance review and strategic marketing assessments to sales and marketing directors. Software most used includes SQL Server coding, Excel formulas and pivot tables, Access queries, SAS on Unix and Tableau mapping. Show less



American National University

• United States
• Higher Education
• 500 - 600 Employee

• Adjunct Professor of Marketing

  • Jul 2015 - Sep 2015

  Adjunct instructor in marketing for a 10 week term: • Instructed course in Strategic Marketing • Prepared curriculum • I graded, provide feedback and trained students in marketing techniques Adjunct instructor in marketing for a 10 week term: • Instructed course in Strategic Marketing • Prepared curriculum • I graded, provide feedback and trained students in marketing techniques



Nissan Motor Corporation

• Japan
• Motor Vehicle Manufacturing
• 700 & Above Employee

• Project Analyst

  • Oct 2014 - May 2015

  • Market Research and statistical analysis • Data transformation using VBA and SQL • Developing business processes and documentation Job Narrative: I researched economic questions and market driven factors for strategic analysis, determining and applying economic and statistically relevant procedures to produce useful findings; executed data reporting for senior management and executive sales and strategic planning teams; and developed research analysis procedures, constructed project databases and effected process documentation. Show less



State of Tennessee

• Government Administration
• 700 & Above Employee

• Statistical Programmer 2/Project Manager

  • Feb 2012 - Sep 2014

  • Project management and research coordination • Statistical programming and analysis• Fulfilled internal and external data requests• Supervised statistical staff, and evaluated and hired staff• Project requirements, evaluations and assessments• Served on policy committeesJob Narrative: My work consisted of meeting with both executive and other staff to develop business requirements for data collection tools and analytical reports; project managing initiatives; designing and fulfilling data requests on various health topics from public health registries, including reviewing request for IRB referrals; statistical programming for analysis, querying data, and entry form and database development. Further, I conducted public health worker training in, and evaluation of community health assessments for nearly all Tennessee Counties. I engaged in cross-agency research for the TN Department of Education (childhood diabetes) and TN Department of Corrections (parolee death file matching) for a couple of examples. My work also included developing requirements for contracts, and data research for grant proposals. I provided analytical and data support for the commissioner’s office in support of policy decisions. Show less

• Statistical Programmer

  • Oct 2010 - Feb 2012

  • Researched data and program criteria for database querying • Programmed success modeling and evaluation • Data support for grant proposals and workload budget allocationJob Narrative: I was primarily charged with analyzing business processes and evaluating the success of offender programs, as well as with developing data retrieval processes for the extraction of data from a mainframe database and developing business intelligence (BI) metrics. I worked with records maintenance related to incident reporting. I advised program leaders and executive staff on business processes and project evaluation, as well as data interpretation. Finally, I provided data support for grant proposals, fiscal notes and allocations. Show less

• Statistical Analyst 1, 2 and 3

  • May 2001 - Oct 2010

  • Led project team as coordinator of a federal research program • Conducted economic research and analysis of employment data• Developed promotional materials and survey response methodsJob Narrative: Working in an economic research unit, I coordinated with the Bureau of Labor Statistics in running the State-Fed Occupational Employment Statistics program for the state of Tennessee. In this capacity I evaluated and monitored program progress, and advised management; I fielded and distributed work to other staff; I executed and delivered all deliverables to BLS, performed economic data studies and narrative writing, conducted data suppression analysis, led staff in data refinement and quality control tasks, and I conducted a large portion of the surveying, processing and coding work of the OES program. Show less



Vanderbilt University

• United States
• Higher Education
• 700 & Above Employee

• Graduate Research Assistant

  • May 2014 - Aug 2014

  Conducted research in the Institute for Medicine and Public Health where my work included helping to facilitate focus groups, qualitative analysis of response data, conducting secondary quantitative data research, and executing systematic review queries for research studies. Conducted research in the Institute for Medicine and Public Health where my work included helping to facilitate focus groups, qualitative analysis of response data, conducting secondary quantitative data research, and executing systematic review queries for research studies.