Experience

Irish Life Corporate Business

• Ireland
• Financial Services
• 100 - 200 Employee

• Operational Risk and Compliance Manager

  • Mar 2021 - Present

• Technical Risk Specialist

  • Jun 2019 - Mar 2021



Irish Life

• Ireland
• Insurance
• 700 & Above Employee

• Risk Specialist

  • Aug 2016 - Jun 2019

  Irish Life Centre , Lower Abbey Street, Dublin 1 In conjunction with with the Senior Manager of Irish Life Operational Risk, preparing the aggregate Irish Life Group risk appetite reporting and Key Risk Indicator Analysis for the Group Operational Risk Committee quarterly. Providing advice and support to the business on operational risk as required. Providing support and input into operational risk projects. Maintaining the Operational Risk management system which records the risks and controls of the Irish Life… Show more In conjunction with with the Senior Manager of Irish Life Operational Risk, preparing the aggregate Irish Life Group risk appetite reporting and Key Risk Indicator Analysis for the Group Operational Risk Committee quarterly. Providing advice and support to the business on operational risk as required. Providing support and input into operational risk projects. Maintaining the Operational Risk management system which records the risks and controls of the Irish Life Group. Building effective business relationships with operational risk managers and teams within the business unit risk functions to ensure appropriate collaboration. Show less



Canada Life

• Canada
• Insurance
• 700 & Above Employee

• Client Services Consultant

  • Jun 2015 - Aug 2016

  Irish Life Centre , Lower Abbey Street, Dublin 1 Involved in account management on new and existing business including the building and fostering of relationships with new and existing clients. Working within a team dealing primarily with the UK international bond market. Liaising and engaging with internal funds, finance, legal and compliance departments and external investment companies and banks. Adhering to anti-money laundering procedures and engaging in discussions to amend processes where… Show more Involved in account management on new and existing business including the building and fostering of relationships with new and existing clients. Working within a team dealing primarily with the UK international bond market. Liaising and engaging with internal funds, finance, legal and compliance departments and external investment companies and banks. Adhering to anti-money laundering procedures and engaging in discussions to amend processes where necessary. Processing fund switching, assignments and numerous other complex and technical tasks. Travel to the UK to discuss business processes and anti-money laundering requirements with various external investment companies. Actively training new employees and ensuring their familiarity with risk management processes. Progressed within a short period of time to authorising the release of large money transfers. Show less



Legal & General

• United Kingdom
• Financial Services
• 700 & Above Employee

• Client Services Consultant

  • Dec 2014 - Jun 2015

  Beaux Lane House , Lower Mercer Street , Dublin Involved in account management on new and existing business including the building and fostering of relationships with new and existing clients. Working within a team dealing primarily with the UK international bond market. Liaising and engaging with internal funds, finance, legal and compliance departments and external investment companies and banks. Legal and General International was acquired by Canada Life in July 2015.



Vhi

• Ireland
• Insurance
• 700 & Above Employee

• Insurance Advisor

  • Feb 2011 - Jul 2013

  Dublin Road , Purcellsinch, Kilkenny Worked within a team providing information and assistance on products and services and responding to procedure coverage and financial enquirers. Worked on the retention of potential policy cancellations and participated in premium management and allocation. Prepared reports and summaries for key events and meetings with my manager and team. Complaints handling. Showed initiative in the training of new recruits and in the development of projects and products.



Zurich Insurance

• Switzerland
• Insurance
• 700 & Above Employee

• Pension Support and Data Management Teams

  • Jan 2009 - Aug 2009

  Frascati Road , Blackrock, Dublin Worked within a Support Team providing information and advice to customers on pensions, PRSA accounts, investments and other available products and services. Followed up on customer queries as referred by existing team members and management. Undertook office administrative duties including extensive data management and report preparation. Progressed from providing basic services to providing a full range of existing services to customers. Attended numerous… Show more Worked within a Support Team providing information and advice to customers on pensions, PRSA accounts, investments and other available products and services. Followed up on customer queries as referred by existing team members and management. Undertook office administrative duties including extensive data management and report preparation. Progressed from providing basic services to providing a full range of existing services to customers. Attended numerous department team meetings and frequently contributed to discussions on projects. Show less



Ragget and Moore Contractors

• General Operative

  • May 2007 - Sep 2007

  Freshford Road, Kilkenny Assistant to the scaffolding team on site. Position held from May to September 2007/2008/2009.