Dermot Gleeson

Owner & Manager at Damp & Mould Control
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Contact Information
us****@****om
(386) 825-5501
Location
Officer, Victoria, Australia, AU

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Kaylee Chirichiello

My team and I worked with Dermot to implement LEAP Cloud for Duffy & Simon. This was one of many successful implementations, due to Dermot's effective project management, ability to communicate all changes to staff & have all IT systems in place and up to specification, ready to go. Thank you Dermot for allowing this project to run seamlessly. I would definitely work with Dermot again. Highly recommend.

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Credentials

  • FLIR Thermal imaging camera Cx basics
    Infrared Training Center
    Aug, 2021
    - Nov, 2024
  • Mould Testing Technician
    Australian College of Environmental Studies
    Jun, 2021
    - Nov, 2024
  • Certificate III in Construction Waterproofing
    Chisholm Institute
    Oct, 2020
    - Nov, 2024
  • Certificate IV in Building and Construction (3 units completed)
    Chisholm Institute
    Oct, 2020
    - Nov, 2024
  • Manage Small Business Finance
    Chisholm Institute
    Oct, 2020
    - Nov, 2024
  • Open Systems Interconnection model (OSI model)
    Cybrary
    Jan, 2017
    - Nov, 2024
  • Organizational Data Security Fundamentals
    Cybrary
    Jan, 2017
    - Nov, 2024

Experience

  • Damp & Mould Control
    • Australia
    • Construction
    • 1 - 100 Employee
    • Owner & Manager
      • Jun 2020 - Present

  • Waterproofing Victoria
    • Greater Melbourne Area
    • Certified Waterproofer
      • Sep 2019 - Jun 2020

  • Southern Migrant & Refugee Centre
    • Australia
    • Non-profit Organizations
    • 1 - 100 Employee
    • ICT, Infrastructure & Facilities Manager
      • Sep 2018 - Sep 2019

  • Duffy & Simon
    • Australia
    • Legal Services
    • 1 - 100 Employee
    • IT Manager
      • Jul 2017 - Sep 2018

    • IT Consultant
      • Apr 2017 - Jun 2017

  • Twinings
    • United Kingdom
    • Food and Beverage Services
    • 400 - 500 Employee
    • Infrastructure & Project Manager
      • May 2015 - Nov 2016

      • Responsible for Incident, Request, Change and Problem Management for Tier 1 & 2 core business Infrastructure• Project Manager for key business improvement projects such as VMWare migration, cloud-based Disaster Recovery & VOIP upgrade• Technical Lead for key business improvement projects such as IT Roadmap & Data Security Roadmap• Technical Lead for Disaster Recovery and the Business Continuity Review team• Data security audits, compliance, roadmap & management in line with Group policies, UK legislation & audit requirements• Develop an ITIL-based IT Service Management framework for the department• Operational duties such as server & system management, capacity management, Veeam backup & DR data replication, patch management (server, applications & client PCs) Show less

    • IT Manager
      • May 2014 - May 2015

      • Aligning departmental goals & objectives with business financial performance targets• Resource planning for support, operational & project requirements• Build, track & report on the annual IT budget & other expenditure• Recruitment and development of new team members• Senior Management reporting including both local & international management teams • Managing support contracts & relationships with external 3rd-party support partners• Design & implement an ITIL-based IT Service Management framework for the department Show less

    • Senior Network Administrator
      • Aug 2009 - May 2014

      • Responsible for Incident, Request, Change and Problem Management for Tier 2 & 3 business systems and Infrastructure• Manage Backup, Restore & Onsite Resilience processes• Technical Lead on key business improvement projects such as Global MPLS WAN migration, Factory Production Systems upgrades, Windows 7 migration, Office 2007& 2010 upgrade• Design, implement, test & document the Disaster Recovery plan• Technical Lead for Disaster Recovery and the Business Continuity Review team• Operational duties such as server & system management, capacity management, BackupExec backup, patch management (server, applications & client PCs)• Provide systems support & consultation to IS Manager• Create & Maintain suitable documented procedures that conform to ITIL standards• Manage & Improve customer support & service Show less

Education

  • Australian College of Environmental Studies
    Mould Testing Technician, Distinction
    2021 - 2021
  • Chisholm Institute
    Certificate III in Construction Waterproofing, Construction Waterproofing
    2020 - 2020
  • University of Southampton
    Bachelor's degree, History
    1993 - 1996

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