Experience

Capstone Financial Planning

• Australia
• Financial Services
• 1 - 100 Employee

• Licensing & Education Co-Ordinator

  • Apr 2023 - Present

  • Actively communicating with prospective advisers before the onboarding and offboarding commences to explain what Capstone’s requirements and due diligence obligations to complete the process. • Preparing and issuing all contractual agreements to advisers coming into the licensee and leaving Capstone. • Completing Continual Professional Development annually to maintain technical knowledge to answer various enquiries from advice businesses under the Capstone licensee. • Arrange and conduct meetings for partial or full client transfers and outline the options available to complete this process. • Educating advisers on legislative/statutory updates and providing guidance on how these affect their licensee obligations. • Appoint, revoke, and vary authorised representatives on ASIC Connect, ASIC Financial Adviser Register and other professional registers. • Implementing adviser revenue details individually through setting up adviser details, account details and adviser codes and linking to advice business in CommPay. • Creating new initiatives to improve policies and procedures to mitigate risk making the business more effective and efficient in its operations. Show less



Epacris Securities

• Australia
• Investment Management
• 1 - 100 Employee

• Senior Paraplanner

  • Jan 2022 - Mar 2023

  • Correlating all information gathered by financial adviser at initial appointment or review meeting and enter information into Xplan financial software system. • Retrieving information to fully understand the product features and costs associated with the client/s superannuation, investment, pension and insurance product/s. • Completing insurance needs analysis, investment comparisons and scenario projections to determine what products and advice strategies best match their circumstances. • Preparing Best Interest Duty paperwork outlining why the existing strategies will or will not achieve client or clients’ objectives, how chosen advice strategies will put the client/s in a better position and rationale behind discounting alternative strategies. • Accurate compliant advice documentation across numerous advice strategies exceeding licensee standards. • Assisting all financial planners by implementing quality checking compliance on all files ensuring that the business goodwill & reputation are maintained by meeting licensee audit requirements. Show less



Mercer Financial Group

• Financial Services
• 1 - 100 Employee

• Client Services Officer

  • Dec 2019 - Sep 2021

  • Organising multiple financial 'advisers' calendars by booking appointments for existing clients or initial meetings for new clients. • Developing and maintaining complex documentation on asset allocation, portfolio returns, investment performance, and portfolio valuation for designated portfolios. • Streamline end-to-end administrative operations by completing documentation like binding nominations, fee changes, investment trades, contributions, withdrawals, applications, and salary sacrifices. • Completing medium and straightforward complexity level statement of advice. • Maintaining high levels of technical knowledge to ensure that members are provided appropriate solutions to their queries Show less



Keady Formwork

• Melbourne, Australia

• Career Break - Construction

  • Jan 2018 - Nov 2019

  • Cleaning and preparing construction sites, unloading of materials, and other general duties. • Erection of framework & formwork structures for the completion of the concrete building structure and stripping of formwork once the building concrete structure has completely dried. • Completion of relevant tickets to work on construction sites around Australia. • Cleaning and preparing construction sites, unloading of materials, and other general duties. • Erection of framework & formwork structures for the completion of the concrete building structure and stripping of formwork once the building concrete structure has completely dried. • Completion of relevant tickets to work on construction sites around Australia.



Direct My Wealth, State Trustees & Logic Financial Services

• Melbourne, Victoria, Australia

• Senior Paraplanner

  • Feb 2017 - Dec 2017

  • Collaborative communication with internal departments and conducting extensive research to gain a comprehensive understanding of client’s circumstances before providing financial advice. • Safeguarding internal & external based compliance standards by improving product and technical knowledge. • Expansive negotiation skills in managing client expectations and resolving complaints to the satisfaction of the client and company. • Attained quality customer service by guiding clients on investment goals, plans, and strategies while conducting extensive research to provide advice recommendations. Show less



Oak Financial, Financial Affairs & Complete Financial Group

• Melbourne, Victoria, Australia

• Senior Paraplanner / Operations Manager

  • Feb 2013 - Feb 2017

  • Allow financial planners to focus on client-facing activities, high-level planning and analysis, business marketing and networking for client & business referral. • Supporting financial planners by completing all pre-advice responsibilities which allows advisers to focus on client-facing activities, high-level planning and analysis, business marketing and networking for client & business referral. • Monitoring the complexity of all workflows prior to allocating statement of advice requests to the paraplanners. • Training & development of team members across all aspects associated with the paraplanning position, quality checking of statements of advice and mentoring junior staff. • Discussing with financial adviser and gaining a comprehensive understanding of the strategies before commencing the statement of advice. • Completion of statements of advice across different financial planning strategies adhering to different licensee standards. • Assisting all financial planners by implementing quality checking compliance on all files ensuring that the business goodwill & reputation are maintained by meeting licensee audit requirements. Show less