Network Specialist

• Mar 2019 - Present

Network Engineer

• Dec 2017 - Mar 2019

Information Systems Security Engineer (HBSS)

• May 2016 - Dec 2017

•Primary responsibility include configuring, operating, and maintaining DISA mandated Host Based Security System (HBSS), its components (ePolicy Orchestrator, McAfee Agent, Data Loss Prevention, Host Intrusion Prevention System, Policy Auditor, Asset Baseline Monitor, Virus Scan Enterprise) on Windows, Solaris, and Linux systems.•Perform system administration on HBSS servers, including ePolicy Orchestrator upgrades and client product patches•Deploy and sustain the full capabilities of the HBSS to all enterprise-wide managed systems including, but not limited to agent deployments, policy enforcement, reporting and compliance•Maintain the HBSS with DISA, U.S. Cyber Command, U. S. Navy Fleet Cyber Command OPORDs, FRAGOs, and CTOs, and all other DOD configuration compliance requirements•Provide expert level guidance in all aspects of HBSS support to include account setups, port enabling, deploy and load agents, deploy and load policies, deploy and load modules and overall monitoring•Work independently to troubleshoot, isolate and identify problems with the HBSS•Monitors HBSS for alerts and assess/modify the HBSS operational parameters (filters, signatures, rules, etc.) when requested•Monitor for and ensure Security Technical Implementation Guides (STIG) compliance, security, and performance•Perform vulnerability scans as well as troubleshoot and fix scan issues•Review scan results and provide recommendations to System Administrators and IA team•Stay up-to-date with industry current issues with respect to IT vulnerabilities including researching latest findings, industry trends, and vendor-specific issues and resolutions•Research and test configurations in order to determine the best solution to meet customer goals and objectives•Support Information Assurance (IA) personnel to assure security architecture, design, and implementation is in accordance with DOD Regulations•Perform other System Administrator duties as required

System Administrator

• Apr 2015 - May 2016

•Provide Service Desk customer support to Navy Business and Engineering systems.•Provide phone and Tier 1 / 2 support, and training for systems as needed.•Perform account maintenance including; allowing access to systems, disabling of dormant accounts and troubleshooting user logon problems on system within the command area of responsibility.•Manage correspondence with end users; respond to requests for assistance in person, via phone, electronically.•Track problems and resolutions; follow standard help desk procedures, research questions using available information resources, redirect problems to appropriate resource, identify and escalate situations requiring urgent attention, track and route problems and requests and document resolutions and log all help desk interactions in designated trouble ticket system (Currently BMC Remedy).•Monitor systems for proper operation such as Antivirus, Backup Jobs and all critical processes during the work day.•Monitor logging systems for critical events that need to be escalated to SMEs for interpretation and resolution.•Provide/Develop/Update user documentation as needed.•Provide minor desk side user support, PC troubleshooting, PC builds, moves, adds and changes.•Assist SMEs with projects as needed.•Provide input to Service Desk process as part of a continual process improvement.•Track assets; Workstations, Servers and other hardware items.•Stay current with system information, changes and updates. •Maintain software inventory and licensing insuring media and licenses are available for all core applications and operating systems. •Maintain electronic patch repository for operations group; requires routine research of available patches and notifications to the operations group and affected customers.

Sergeant

• May 2014 - Jan 2015

Data systems specialist

• Nov 2010 - Jan 2015

Responsible for the installation, configuration, and management of data network systems in both a stand-alone and client-server environment, including MS Exchange, Defense Message Systems, and other authorized data network systems. I install, configure, and maintain network services, both hardware and software. I also plan and execute the integration of multiple information systems in a network environment, evaluate and resolve customer system problems, and effect required hardware upgrades and repair to maintain mission capability.

LAN NCO

• 2013 - 2015

Corporal

• Jun 2013 - May 2014