Derek Zhao

Senior Project Manager at M1 Limited
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Contact Information
us****@****om
(386) 825-5501
Location
Singapore, SG
Languages
  • English -
  • Chinese -

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Credentials

  • Agile Project Leadership
    LinkedIn
    Jun, 2023
    - Nov, 2024
  • Cisco Networking Foundations: Fundamentals of Cisco Networking
    LinkedIn
    Jun, 2023
    - Nov, 2024
  • Agile Fundamentals
    ICAgile
    Sep, 2022
    - Nov, 2024
  • 5G Technology Strategy: Next-Generation Mobile Networking
    LinkedIn
    Mar, 2021
    - Nov, 2024
  • ITIL ®
    -

Experience

    • Singapore
    • Telecommunications
    • 700 & Above Employee
    • Senior Project Manager
      • Jan 2021 - Present

    • Project Manager
      • Jun 2018 - Jan 2021

      • Lead the planning and implementation of project.• Facilitate the definition of the project scope, goals and deliverables.• Manage project budget.• Manage project resources allocation.• Manage project schedule & time line. o Tracking of project schedule using the Microsoft Project.• Manage sub-contractors. o Sub-contractors like the civil contractors, backend equipment vendors, etc. o Managing and approving their invoices for work done.• Liaise with sub-contractors on detail of site works and technical design.• Coach, mentor, motivate and supervise project team members and contractors, and influence them to take positive action and accountability for their assigned work. Show less

    • Singapore
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Engineering Project Manager
      • Jun 2016 - Jun 2018

      • Managing a $50m Outdoor Video Surveillance System • Lead the planning and implementation of project. • Monitor and control project scope, schedule and budget. • Planning and directing the information activities of the team and co-ordinate the effective design, implementation, and operation of the system. • Ensure the project is Profitable. • Ensure project budget are utilized in order and prevent over run into loss. • Ensure all administrative documentations are done and properly kept for auditing. • Proactively manage changes in project scope, identify potential crisis and devise contingency plans. • Effectively communicate project expectations to team members and stakeholders timely. • Liaise with sub-contractors on detail of site works and technical design. • Produce project documentations such as submission of claims, progress reports, O&M manuals, etc. • Plan, schedule and track project timelines and milestones using Microsoft Project. • Coach, mentor, motivate and supervise project team members and contractors, and influence them to take positive action and accountability for their assigned work. Show less

    • Senior Engineer / Deputy Project Manager
      • Oct 2012 - May 2016

      • Managing EMAS Enhancement project on Traffic Management System • Lead the planning and implementation of project. • Facilitate the definition of the project scope, goals and deliverables. • Manage project budget. • Manage project resources allocation. • Manage project schedule & time line. • Manage sub-contractors. • Reporting progress monthly to all stakeholders. • Keep track of project status and progress and ensure timely completion of all project milestones using tools like S-Curve. • Billing for project deliverables on a progress billing basis monthly. • Providing project team with direction and support. • Monitor and control all project activities, schedule and cost. • Select and manage third party equipment, supplies and sub-contractors. • Liaise and co-ordinate with project stakeholders on project matters and activities. • Handle project risk management and issues escalation. Show less

    • Singapore
    • Business Intelligence Platforms
    • 1 - 100 Employee
    • Project Manager
      • Dec 2010 - Oct 2012

      • Managing BPO projects on document & data processing, presentation & preservation • Key liaison personnel between clients and internal business units • Coordinate & manage requirements from overseas partners • Management and assurance of meeting customers' requirements and expectations (SLA, KPI, etc) by coordinating all required tasks within the company's internal operations • Monitor, review and report on project progress • Billing for project deliverables • Provide pre-sales consultation • Reviewing the "As-Is processes" and recommending "To-Be" processes to improve process effectiveness and efficiency for clients Show less

    • Consultant (System) – Team Lead
      • May 2009 - Dec 2010

      • Administer & Support Windows 2000 Servers, Windows 2003 Servers and Windows 2008 Server. (Domain Controllers and Member Servers) • Setup, Configure & Implementation of a Secondary WSUS Server, using Windows 2003 Server, at a remote site. • Setup, Configure & Implementation of a Secondary DC, using Windows 2000 Server, at a remote site. • Setup, Configure & Testing of Symantec Endpoint, using Windows 2008 Server, for future implementation. • Responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure. • Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements. • Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system logs, application logs, and security logs. • Supporting Critical Live Servers. (Such as: Domain Controller, DNS, etc) • Create, change, and delete user accounts per request. • Provide Tier III/other support per request from various constituencies. Investigate and troubleshoot issues. • Apply OS patches and upgrades on a regular basis. • Deployment of Desktops / Notebooks for customers. • Double up as Desktop engineer when my Engineers are over loaded. • Double up as backup for network engineer when he is on leave or MC. • Maintaining and updating of the Asset Lists. • Lead, train and support the work of other staffs engaged in similar or different functions. • Delegate team tasks as needed. • Manage team conflicts so that problems are resolved constructively. • To manage the day–to-day operation and problem-solving of a team of engineers. • Providing 24/7 Standby support to customers. • Projects Managed: • Roll out of different applications: o Zone Alarm o SAP GUI o SAP BAX o SAP SSO o Assets Verification Exercise Show less

    • System Engineer (Project Manager)
      • Sep 2007 - May 2009

      • Gather requirements for IT equipment, perform IT purchasing, manage IT assets, liaise with vendors or technical support to provide quick solutions to end users as well as maintaining system documentation and assisting in ad-hoc duties. • Diagnose, analyse and troubleshoot systems and networking issues. • Troubleshooting for any PC’s, Laptop’s or Printer’s errors, email issues, Network issues. • Desktop support in Microsoft Windows / Windows XP, Microsoft Office, Lotus Notes,etc • Provide timely and efficient technical support to customers. • Maintain IT infrastructure at customer’s site. (Doing Monthly or Quarterly checks on the servers) • Setup and maintain computer-networking system. • Setup of new servers and configuring of the Domain Controller (Win 2k3 Server), Exchange Server (Win2k3 Server), etc. • Staging of IBM servers for customers. • Co-ordinate and conduct site survey and arrangements • Project Management : o To Co-ordinate and Manage Projects such as PC Migration Project at Customer’s Site, Infrastructure refreshment project management. o To plan and participate in test events and technical rehearsals. o Manage project personnel responsible for implementation of the project tasks. (Hold and chair regular work meetings, motivate staff, manage conflicts and crises) o Monitor project progress and success. (Assess risks and hazards to the success of the project and take appropriate measures for avoidance) o Deployment of Desktop for customers on site. • Projects managed: o Severs refresh. o Servers Migration (From Linux Servers to Wintel Server) o Desktops, Laptops & Macintosh refresh o Maintenance projects Show less

Education

  • University of Bradford
    Bachelor of Science (B.Sc.), Business Computing
    2002 - 2005

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