Experience

CSUN Volunteer Income Tax Assistance Clinic

• United States
• Individual and Family Services
• 1 - 100 Employee

• Operation Supervisor

  • Jul 2023 - Present

  • Reviewing training students' tax returns for completeness and accuracy to inspect for possible errors and reduce the chance of returns being rejected from the IRS. • Conducting comprehensive inventory reports with a focus on equipment tracking and management. • Regularly preparing monthly and weekly reports and effectively communicating findings to the designated Director of the VITA program. • Gathering data with 13 partner sites to facilitate the preparation of the CSU5+… Show more • Reviewing training students' tax returns for completeness and accuracy to inspect for possible errors and reduce the chance of returns being rejected from the IRS. • Conducting comprehensive inventory reports with a focus on equipment tracking and management. • Regularly preparing monthly and weekly reports and effectively communicating findings to the designated Director of the VITA program. • Gathering data with 13 partner sites to facilitate the preparation of the CSU5+ Annual Report. • Assisted in the successful establishment of three new sites that recently joined CSU5+. • Identified new partner to provide services to the Deaf community.

• Tax Preparer

  • Jan 2023 - Jun 2023

  • Prepared over 125 Federal, State, and Amended individual tax returns using Tax Slayer Pro at multiple locations across Los Angeles and the San Fernando Valley. • Contributed to taxpayers’ financial well-being by facilitating savings on tax preparation fees, with an average savings of $22,650 for over 151 tax returns. • Successfully assisted taxpayers in obtaining a total of over $200,000 in refunds, both federal and state returns. • Earned IRS Advanced and Foreign Student… Show more • Prepared over 125 Federal, State, and Amended individual tax returns using Tax Slayer Pro at multiple locations across Los Angeles and the San Fernando Valley. • Contributed to taxpayers’ financial well-being by facilitating savings on tax preparation fees, with an average savings of $22,650 for over 151 tax returns. • Successfully assisted taxpayers in obtaining a total of over $200,000 in refunds, both federal and state returns. • Earned IRS Advanced and Foreign Student Certification to assist low-income taxpayers. • Achieved an acceptance rate of 91%.



Insomniac Events

• United States
• Entertainment Providers
• 500 - 600 Employee

• Aquatech

  • Feb 2022 - Oct 2022

  • Examined or reviewed the supply and demand of glassware for patrons. • Ensured timely production of kitchen supplies. • Maintained kitchen equipment and monitored adequate use of machinery. • Examined or reviewed the supply and demand of glassware for patrons. • Ensured timely production of kitchen supplies. • Maintained kitchen equipment and monitored adequate use of machinery.



Amazon

• Bangladesh
• Advertising Services
• 1 - 100 Employee

• Warehouse Associate

  • May 2021 - Dec 2021

  • Fulfill basic warehousing and stock order duties • Offload merchandise trucks and locate necessary stock • Decipher work orders and pack items for shipment • Ensure accurate and timely order fulfillment • Maintain a clean and organized workspace • Optimize efficiency and productivity in work processes. • Fulfill basic warehousing and stock order duties • Offload merchandise trucks and locate necessary stock • Decipher work orders and pack items for shipment • Ensure accurate and timely order fulfillment • Maintain a clean and organized workspace • Optimize efficiency and productivity in work processes.



Sorenson Communications

• United States
• Telecommunications
• 700 & Above Employee

• Communications Technician

  • Sep 2017 - Aug 2021

  • Provide effective videophone training to users • Troubleshoot any technical issues and set up modems when needed • Ensure a positive and seamless user experience • Achieve high customer satisfaction rates • Provide effective videophone training to users • Troubleshoot any technical issues and set up modems when needed • Ensure a positive and seamless user experience • Achieve high customer satisfaction rates



Homejoy

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Cleaning Specialist

  • Oct 2013 - Jul 2016

  • Committed to maintaining homes to a high standard by carrying out various cleaning tasks, including dusting, washing, disinfecting, and restocking. • Follows employer standards to ensure homes are clean and comfortable for everyone. • Finds great fulfillment in providing a clean and welcoming environment for clients. • Committed to maintaining homes to a high standard by carrying out various cleaning tasks, including dusting, washing, disinfecting, and restocking. • Follows employer standards to ensure homes are clean and comfortable for everyone. • Finds great fulfillment in providing a clean and welcoming environment for clients.



SeaWorld San Diego

• United States
• Entertainment Providers
• 400 - 500 Employee

• Ground Keeper (Aquatica)

  • Mar 2015 - Sep 2015

  I am responsible for maintaining the attractiveness of the grounds area/s and pools, ensuring that all required equipment is available, protecting against erosion, and preparing the grounds for assemblies, recreational activities, and events. It is my top priority to complete all assignments in a safe, proper, and timely manner. I am responsible for maintaining the attractiveness of the grounds area/s and pools, ensuring that all required equipment is available, protecting against erosion, and preparing the grounds for assemblies, recreational activities, and events. It is my top priority to complete all assignments in a safe, proper, and timely manner.



Grossmont College

• United States
• Higher Education
• 500 - 600 Employee

• Tutor (American Sign Language)

  • Oct 2013 - Apr 2015

  As a tutor for ASL, I am responsible for helping my peers improve their grades and skills in understanding American Sign Language. It has been a fulfilling experience for me because I have had the chance to meet new people and aid them in learning the language. Additionally, I believe that a more inclusive world for the Deaf community is possible when more individuals, including those who are hearing, possess knowledge of sign language. As a tutor for ASL, I am responsible for helping my peers improve their grades and skills in understanding American Sign Language. It has been a fulfilling experience for me because I have had the chance to meet new people and aid them in learning the language. Additionally, I believe that a more inclusive world for the Deaf community is possible when more individuals, including those who are hearing, possess knowledge of sign language.



Sea World inc.

• United States
• Food and Beverage Services

• Sea Pixels - Seasonal

  • Mar 2014 - Aug 2014

  As a photographer for the Sea Pixels, I am responsible for providing exceptional customer service to guests visiting the park by taking high-quality photographs, printing and providing photo frames, offering printing sizes choices, and holding signs for guests. With excellent communication skills and a friendly demeanor, I interact with guests on a daily basis and ensure that each guest is satisfied with their experience and receives prompt and efficient service. In addition to using my skills… Show more As a photographer for the Sea Pixels, I am responsible for providing exceptional customer service to guests visiting the park by taking high-quality photographs, printing and providing photo frames, offering printing sizes choices, and holding signs for guests. With excellent communication skills and a friendly demeanor, I interact with guests on a daily basis and ensure that each guest is satisfied with their experience and receives prompt and efficient service. In addition to using my skills in photo editing to produce top-quality pictures that meet our guests' expectations, I am also required to maintain an organized and clean workspace at all times, ensuring that equipment is properly cared for and stored after use. Show less As a photographer for the Sea Pixels, I am responsible for providing exceptional customer service to guests visiting the park by taking high-quality photographs, printing and providing photo frames, offering printing sizes choices, and holding signs for guests. With excellent communication skills and a friendly demeanor, I interact with guests on a daily basis and ensure that each guest is satisfied with their experience and receives prompt and efficient service. In addition to using my skills… Show more As a photographer for the Sea Pixels, I am responsible for providing exceptional customer service to guests visiting the park by taking high-quality photographs, printing and providing photo frames, offering printing sizes choices, and holding signs for guests. With excellent communication skills and a friendly demeanor, I interact with guests on a daily basis and ensure that each guest is satisfied with their experience and receives prompt and efficient service. In addition to using my skills in photo editing to produce top-quality pictures that meet our guests' expectations, I am also required to maintain an organized and clean workspace at all times, ensuring that equipment is properly cared for and stored after use. Show less



Real Volleyball

• United States
• Wellness and Fitness Services

• Shipping and Received

  • Jan 2011 - Sep 2012

  As a shipping and receiving warehouse associate, I am responsible for the timely receipt and processing of incoming shipments and preparing outgoing orders for shipment. In addition to accurately packing orders, I also ensure that inventory is properly restocked and conduct regular inventory checks. Maintaining a clean and organized work environment is also a part of my duties, which includes tasks such as cleaning the bathrooms, vacuuming, and taking out the trash. As a shipping and receiving warehouse associate, I am responsible for the timely receipt and processing of incoming shipments and preparing outgoing orders for shipment. In addition to accurately packing orders, I also ensure that inventory is properly restocked and conduct regular inventory checks. Maintaining a clean and organized work environment is also a part of my duties, which includes tasks such as cleaning the bathrooms, vacuuming, and taking out the trash.



UC San Diego Health System

• United States
• Medical Practices

• Office (Moore's Cancer Center)

  • Jun 2010 - Sep 2010

  As a summer volunteer, I dedicated my time to enhancing my office skills and working with couples of Deaf RIT (Rochester Institute of Technology) students. My role involved teaching basic ASL to office staff to help improve their communication skills with Deaf RIT students. Additionally, I would make calls on VP (videophone) to obtain clients' information for the database. I also organized and purged old files, as well as made copies when necessary, to ensure a well-maintained and efficient… Show more As a summer volunteer, I dedicated my time to enhancing my office skills and working with couples of Deaf RIT (Rochester Institute of Technology) students. My role involved teaching basic ASL to office staff to help improve their communication skills with Deaf RIT students. Additionally, I would make calls on VP (videophone) to obtain clients' information for the database. I also organized and purged old files, as well as made copies when necessary, to ensure a well-maintained and efficient office environment. Show less As a summer volunteer, I dedicated my time to enhancing my office skills and working with couples of Deaf RIT (Rochester Institute of Technology) students. My role involved teaching basic ASL to office staff to help improve their communication skills with Deaf RIT students. Additionally, I would make calls on VP (videophone) to obtain clients' information for the database. I also organized and purged old files, as well as made copies when necessary, to ensure a well-maintained and efficient… Show more As a summer volunteer, I dedicated my time to enhancing my office skills and working with couples of Deaf RIT (Rochester Institute of Technology) students. My role involved teaching basic ASL to office staff to help improve their communication skills with Deaf RIT students. Additionally, I would make calls on VP (videophone) to obtain clients' information for the database. I also organized and purged old files, as well as made copies when necessary, to ensure a well-maintained and efficient office environment. Show less