Experience

Harri

• United States
• Software Development
• 400 - 500 Employee

• Customer Success Manager Team Lead, McDonalds

  • Aug 2022 - Present

• Customer Success Manager

  • Mar 2022 - Sep 2022

• Implementation Consultant

  • Nov 2021 - Mar 2022

• Pilot Solutions Consultant

  • Mar 2021 - Nov 2021



Portland Timbers & Thorns FC

• United States
• Spectator Sports
• 100 - 200 Employee

• Operations Consultant

  • Jan 2020 - Present

  Portland, Oregon Metropolitan Area



Concept Entertainment Group, LTD.

• United States
• Hospitality
• 1 - 100 Employee

• Management Operations

  • Aug 2020 - Mar 2021

  Portland, Oregon Metropolitan Area



Henrys Tavern

• United States
• Restaurants
• 1 - 100 Employee

• General Manager

  • Apr 2018 - Sep 2019

  Portland, Oregon General Manager at one of Downtown Portland’s most iconic locations, Henry’s 12th Street Tavern. While at Henry’s I have focused on growing the location to a more profitable location by hitting Sales, EBITDA, and EBITDAR Target flow through. Increased Social Media platforms and online presence. Implemented over a dozen new marketing initiatives including Lunch Grab and Go Programs, Late Night Events, Live Music Showcases, and reoccurring events supporting many different groups of the community.… Show more General Manager at one of Downtown Portland’s most iconic locations, Henry’s 12th Street Tavern. While at Henry’s I have focused on growing the location to a more profitable location by hitting Sales, EBITDA, and EBITDAR Target flow through. Increased Social Media platforms and online presence. Implemented over a dozen new marketing initiatives including Lunch Grab and Go Programs, Late Night Events, Live Music Showcases, and reoccurring events supporting many different groups of the community. Held extremely high standards which included receiving three out of three 100% Health Inspections, increasing guest feedback from all online platforms by over 35%, and focused on retention and team member productivity levels. Location closed on September 29th, 2019 from Parent Company filing Chapter 11 Bankruptcy. Show less



Portland Trail Blazers @ the Rose Quarter

• United States
• Entertainment Providers
• 300 - 400 Employee

• General Manager of Restaurants & Beverage Director

  • Jan 2015 - Apr 2018

  Portland, Oregon, United States During my four NBA seasons with Levy at the Rose Quarter, I was the GM of 5 Restaurants and Premium Bars at the Rose Quarter, I oversaw day to day operations of 2 major Sports and Entertainment Venues in areas surrounding Restaurants. Responsible for managing leaders in each location and teams to provide world class service each event. Was also in charge of working with Partnership on Beverage Operations to ensure Sponsors were taken care of and had high visibility in the arena. Worked with the… Show more During my four NBA seasons with Levy at the Rose Quarter, I was the GM of 5 Restaurants and Premium Bars at the Rose Quarter, I oversaw day to day operations of 2 major Sports and Entertainment Venues in areas surrounding Restaurants. Responsible for managing leaders in each location and teams to provide world class service each event. Was also in charge of working with Partnership on Beverage Operations to ensure Sponsors were taken care of and had high visibility in the arena. Worked with the Catering Team and provided support beyond game days from everything to catering sets to backstage concert needs as needed. Built and fostered relationships with team members and partners that helped deliver great experiences to every guest. Supported projects and venues outside of the Rose Quarter, to the MLS Timbers & Thorns Teams, Oregon State University Athletics Department, and the PGA Championship Tours. Show less



Henrys Tavern

• United States
• Restaurants
• 1 - 100 Employee

• Beverage & Events Manager

  • May 2012 - Jan 2015

  Portland, Oregon Metropolitan Area *Supported Bacardi Spirits for the Portland Cocktail Week 2014 *Supported & Branded with El Jimador for the 2014 Major League All Star Game in Downtown Portland at Providence Park



Buffalo Wild Wings

• United States
• Restaurants
• 700 & Above Employee

• Franchisee Operations Manager

  • Jun 2011 - May 2012

  Portland, Oregon Area



Red Robin

• United States
• Restaurants
• 700 & Above Employee

• Regional Training Specialist - West Coast

  • Jul 1999 - Jan 2011

  West Coast, US While at Red Robin I was a part of many areas of the company/brand: 1999 - Began working as an hourly team member and soon would be promoted to all hourly positions over the next few years. Became a Restaurant Trainer after 6 months of working. 2001 - promoted to New Restaurant Opening Trainer, traveled across the United States and Canada opening new restaurants, training the new team members. 2002 - Trained and became Certified as Regional Point Manager for the… Show more While at Red Robin I was a part of many areas of the company/brand: 1999 - Began working as an hourly team member and soon would be promoted to all hourly positions over the next few years. Became a Restaurant Trainer after 6 months of working. 2001 - promoted to New Restaurant Opening Trainer, traveled across the United States and Canada opening new restaurants, training the new team members. 2002 - Trained and became Certified as Regional Point Manager for the Northwest, this included conducting Train the Trainer Seminars and other functions. 2005 - Became certified as a New Restaurant Opening Team Leader. I would be on site at New Restaurant Openings, overseeing, supporting, developing the Front of House Operations/Teams to open a solid standing location. 2006 - Promoted to the Corporate Office as a Regional Training Specialist for the West Coast. Duties included, Developing National New Restaurant Opening Training Teams, Opening New Restaurant Locations as a Team Leader across the United States and Canada, Developing and Supporting Operations Teams, Assisting in Leadership Classes, Designing Materials, Editing Materials, Event Planning, Project Management, HR Support, Assisting Regional Vice Presidents/Regional Operations Directors/General Managers as needed _______________________________ Highlights at Red Robin: * Regional Hourly Team Member of the Year in 2001 & 2003 * Opened 10 Restaurants as a Trainer * Opened 35 (additional) Restaurants as a Team Leader (45 total) * Conducted over 125 Train the Trainer Seminars * Voted MVP as a Trainer for New Restaurant Openings in 2006 (last year as a Trainer, voted by peers) * Voted Team Leader MVP for New Restaurant Openings in 2009 & 2010 * Oversaw the Program/Edits/Design of the Train the Trainer Seminars for the Company. Show less