Business Development Manager

• Jan 2023 - Present

As business development manager for the north of Scotland my role is to develop new business and maintain our current accounts in my area. I carry out site surveys for any customer who is unsure of what powered access product they may need to complete there project. We currently have a fleet of near 500 machines that range from boom lifts, scissor lifts, Tele-handlers and spider lift booms. Active Access is a family run business, with a dedicated team who offer first class service to the customer each and every time.

Business Development Manager

• Jan 2020 - Jan 2023

Area Sales Manager

• Sep 2014 - Jan 2020

As area sales manager for nationwide Platforms I perform a number of duties each day to achieve my target. My post is field based ( company car, IPAD and I phone to complement my role). Each day I visit my portfolio customers, new customer and undertake construction site visits, where I discuss possible opportunities with subcontractors. Part of my role covers surveying upcoming projects to make sure the correct machine is used by measuring height required and reach required. I then report this information back to my hire desk, with a survey report and machine required for project. I am IPAF trained ( 1B - 3A - 3B ),hold a MEWPS for managers certificate and certified IPAF demonstrator. . Part of my role is to increase IPAF training in the Dundee depot, where we train customers on how to use the machines. Customer focus + Customer service + Positive attitude = Strong Sales

Branch Sales Manager

• Nov 2013 - Sep 2014

In my previous role of Branch Sales Manager I dealt with all types of products from plumbing, heating and renewable sector. This role was store and field based as with a company car I made daily appointments with current customers and new customers to increase sales. In this position I controlled all aspects of the store, from stock management, money handling, health & safety issues, sales, man management, epos system, staff training, office management, recruitment of staff and HR issues. I dealt with all aspects of procurement as I source most parts from numerous suppliers. I controlled a staff of 5 employees and used my experience of excellent customer service, warehouse/ inventory management and man management skills to lead an effective target driven environment, which in turn boosts team moral and sales. Customer focus – Customer service – Positive attitude = Strong Sales

Sales Operations Manager

• Jan 2007 - Jul 2013

In this position of Store Operation Manager I divided my time between 3 stores in the Tayside area (Dundee Kirkcaldy and Falkirk) and I controlled a staff of up to 6 to 20 employees, which includes a territory manager. As operation Manager I dealt with the day-to-day running of the stores banking procedures, stock ordering, inventory management, merchandising, sales activities, receivables procedures, purchasing requirements and liaising with existing customers and potential new customers. As these procedures were store bases, I now have excellent knowledge in the procurement aspect as I liaised with all suppliers needed to stock the store. I also looked after all aspects of personnel (HR) duties in stores and training needs of each employee. I made it clear to my team each day that customer service is of the highest priorities in the store each day and that includes internal customer service between team colleagues. I have gained excellent all round office management skills, which I could now utilise in any business environment. (Diploma in office management) This position has now bolstered the previous experience (office based management) I have gained and I am confident in my ability to undertake any duties asked of me, which include positions outside of the retail environment. Customer focus – Customer service – Positive attitude = Strong Sales

Branch Manager

• May 2006 - Jan 2007

In this full time position as branch manager I was responsible for 4 staff members in my team. I dealt with the everyday running of the branch including banking, liaising with existing customers, potential new customers and with the other branches. The computer system I used in the branch is the SAP system. In this full time position as branch manager I was responsible for 4 staff members in my team. I dealt with the everyday running of the branch including banking, liaising with existing customers, potential new customers and with the other branches. The computer system I used in the branch is the SAP system.

Stock / Quality Coordinator

• Jul 1993 - Jul 2004

In this position I was responsible for maintenance and Management of Stock Control and Quality prior to dispatch of product to the worldwide customer base, Liaising with various departments in house to ensure smooth running of warehouse stock. The stock system used in order to provide the adequate service level is the TX system and various Databases, complimented by Ms Excel and Ms Word. I am computer literate in these packages. In this position I was responsible for maintenance and Management of Stock Control and Quality prior to dispatch of product to the worldwide customer base, Liaising with various departments in house to ensure smooth running of warehouse stock. The stock system used in order to provide the adequate service level is the TX system and various Databases, complimented by Ms Excel and Ms Word. I am computer literate in these packages.