Derek O'Neill

IT Manager at H.J. POIST GAS COMPANY
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Contact Information
Location
Baltimore City County, Maryland, United States, US

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Experience

    • United States
    • Oil and Gas
    • 1 - 100 Employee
    • IT Manager
      • Sep 2021 - Present

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Clinical Application Analyst III
      • Mar 2013 - Oct 2021

      Provided systems analysis with use of informatics to support functions between clinical and technical applications. Worked independently to maintain and design databases and assisted with system design during and following software implementations. Responsible for managing multiple projects including the planning, implementation and support for the ongoing development of, maintenance, and data integrity for both clinical and business systems, providing non-production and production maintenance.

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Application System Analyst
      • Aug 2010 - Mar 2013

      Provided 24-hour, on-call technical support for all clinical software and hardware problems, working closely with doctors, nurses and other hospital administrative staff to triage issues in a fast-paced, customer service-intensive environment. Successfully obtained a passing grade after preparing Information Technology department for Cerner audit with KPMG. Began transitioning department from Cerner EMR to Epic. Provided 24-hour, on-call technical support for all clinical software and hardware problems, working closely with doctors, nurses and other hospital administrative staff to triage issues in a fast-paced, customer service-intensive environment. Successfully obtained a passing grade after preparing Information Technology department for Cerner audit with KPMG. Began transitioning department from Cerner EMR to Epic.

    • Clinical Support Specialist
      • Sep 2008 - Feb 2010

      Built and maintained Cerner user database, modifying position-level access, gave presentations to new hires and completed draft of new user manual pertaining to the department policy, procedures and workflow. Built and maintained Cerner user database, modifying position-level access, gave presentations to new hires and completed draft of new user manual pertaining to the department policy, procedures and workflow.

Education

  • Washington College
    Bachelor of Arts - BA, English
    2008 - 2011
  • Emerson College
    English
    2005 - 2006

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