Derek Nelson

Payroll/Implementation Specialist at SimcoHR
  • Claim this Profile
Contact Information
us****@****om
(386) 825-5501
Location
Rochester, New York Metropolitan Area

Topline Score

Topline score feature will be out soon.

Bio

Generated by
Topline AI

You need to have a working account to view this content.
Join now
You need to have a working account to view this content.
Join now

Experience

  • Simco
    • United States
    • Business Consulting and Services
    • 1 - 100 Employee
    • Payroll/Implementation Specialist
      • Apr 2023 - Present

  • MP
    • United States
    • Human Resources
    • 100 - 200 Employee
    • Account Manager
      • Feb 2022 - Apr 2023

      Research, troubleshoot and resolve client inquiries as part of ongoing support for approximately 200 assigned clients. Educate customers on how to use iSolved to process payroll. Assist clients with payroll support and general inquires. Take incoming customer phone calls from the support queue. Accurately and completely document all customer interactions in our CRM system. Facilitate cross departmental interaction with other teams at MP to ensure open communication for the benefit of our client's success. Show less

  • Paychex
    • United States
    • Human Resources Services
    • 700 & Above Employee
    • Customer Service Representative
      • Jan 2021 - Feb 2022

    • ESR Processor
      • Oct 2020 - Feb 2021

  • Heritage Christian Services
    • Individual and Family Services
    • 500 - 600 Employee
    • Human Resources Intern
      • Jan 2020 - May 2020

  • Price Chopper Supermarkets-Market 32
    • United States
    • Retail Groceries
    • 700 & Above Employee
    • Customer Service Representative
      • May 2018 - Jan 2020

Education

  • State University of New York College at Brockport
    Bachelor's degree, Psychology
    2016 - 2020

Community

You need to have a working account to view this content. Click here to join now