Derek Ivy

Customer Service Representative at Domino's
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Contact Information
us****@****om
(386) 825-5501
Location
Union City, Tennessee, United States, US

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Experience

  • Domino's
    • United States
    • Customer Service Representative
      • Jun 2022 - Present

  • Self Employed
    • Tennessee, United States
    • English Tutor
      • May 2017 - Present

    • Media Technician
      • Nov 2008 - May 2017

      Opening/closing the Media Center. Handling opening and closeout reports. Customer service to our students, patrons, and faculty. Live streaming and/or filming academic events upon request. Maintaining and designing ads for the library’s informational cable channel, which was shown across campus. Performing inventory. Equipment maintenance and repair. Transferring older media formats (i.e. videotapes, audio cassettes, vinyl records) to digital formats (i.e. DVDs, CDs, video files, audio files, picture files). Assisted in other library departments as needed. Show less

  • Walmart
    • Union City, Tennessee
    • Sales Associate
      • Jun 2005 - Mar 2008

      Customer service. Cashier. Answering the telephone and providing customer service, transferring calls, paging fellow coworkers as needed. Zoning shelves and restocking merchandise as time/availability of stock allowed. Began as cashier, moved to Service Desk, and finally to Electronics. Maintained a balanced cash drawer. Customer service. Cashier. Answering the telephone and providing customer service, transferring calls, paging fellow coworkers as needed. Zoning shelves and restocking merchandise as time/availability of stock allowed. Began as cashier, moved to Service Desk, and finally to Electronics. Maintained a balanced cash drawer.

  • Sam Goody
    • Union City, Tennessee
    • Assistant Manager
      • Sep 1999 - May 2005

      Customer service. Opening/closing procedures. Preparing nightly deposits and balancing cash drawers. Dropping deposits at bank after closing at night. Receiving/checking in weekly freight (merchandise) and daily drop shipments from UPS and FedEx. Preparing weekly schedules. Special ordering merchandise as requested by our patrons. Merchandising with promotional materials as needed. Customer service. Opening/closing procedures. Preparing nightly deposits and balancing cash drawers. Dropping deposits at bank after closing at night. Receiving/checking in weekly freight (merchandise) and daily drop shipments from UPS and FedEx. Preparing weekly schedules. Special ordering merchandise as requested by our patrons. Merchandising with promotional materials as needed.

Education

  • University of Tennessee at Martin
    Bachelor of Arts - BA, English
    2003 - 2008

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