Experience

MNsure

• United States
• Government Administration
• 1 - 100 Employee

• State Program Administrator Intermediate - Operations Specialist

  • Mar 2016 - Present



GameStop

• United States
• Retail
• 700 & Above Employee

• Senior Game Advisor

  • Oct 2012 - Mar 2016

  ~Performed keyholder duties confidently and energetically to ensure store and staff operated effectively and increased customer satisfaction.~Trained and supervised staff while encouraging employee competence and growth, thus leading to increased productivity and profits.~Educated customers about new, current, and past video game technologies whilst providing them excellent customer service both in person and over the phone.~Trusted by management to contribute and integrate new standards of store operations in order to attract more business and achieve higher levels of efficiency. Show less

• Senior Game Advisor

  • Nov 2007 - Sep 2012

  ~Performed keyholder duties confidently and energetically to ensure store and staff operated effectively and increased customer satisfaction.~Trained and supervised staff while encouraging employee competence and growth, thus leading to increased productivity and profits.~Educated customers about new, current, and past video game technologies whilst providing them excellent customer service both in person and over the phone.~Trusted by management to contribute and integrate new standards of store operations in order to attract more business and achieve higher levels of efficiency.~Prepared, cleaned, and organized store for upcoming sales and promotions and day-to-day operations. Show less



LearningRx

• United States
• Education Administration Programs
• 200 - 300 Employee

• Cognitive Skills Trainer

  • Feb 2013 - May 2014

  ~Established rapport and engaged students one-on-one in specially designed procedures and activities meant to challenge them cognitively. ~Documented and kept daily records of students’ performance and progress throughout their individual programs. ~Maintained communication with client families regarding student progress and created reports for program midterms and final reviews. ~Have had seven out of seven students successfully complete their individual brain training programs with multiple significant gains in cognitive skill and ability as shown by the use of the Woodcock-Johnson III Tests of Cognitive Abilities and Tests of Achievement. Show less



Herberger's

• United States
• Retail
• 100 - 200 Employee

• Sales Associate

  • Jun 2010 - Nov 2010

  ~Thoughtfully assisted customers in making product selections and processed their transactions quickly and accurately. ~Coordinated with other store departments to ensure all customer inquiries and requests were answered and fulfilled, which increased overall satisfaction. ~Prepared, cleaned, and organized store for upcoming sales and promotions and day-to-day operations. ~Thoughtfully assisted customers in making product selections and processed their transactions quickly and accurately. ~Coordinated with other store departments to ensure all customer inquiries and requests were answered and fulfilled, which increased overall satisfaction. ~Prepared, cleaned, and organized store for upcoming sales and promotions and day-to-day operations.



Norbord

• Canada
• Wholesale Building Materials
• 400 - 500 Employee

• Process Support

  • Jun 2006 - Aug 2010

  ~Operated diverse industry-related equipment and machinery whilst performing duties safely, effectively, and efficiently in a team-based environment. ~Utilized on-the-spot problem solving and equipment maintenance to adapt quickly to various work station assignments. ~Kept work areas clean and organized in order to fulfill OSHA safety standards and regulations. ~Operated diverse industry-related equipment and machinery whilst performing duties safely, effectively, and efficiently in a team-based environment. ~Utilized on-the-spot problem solving and equipment maintenance to adapt quickly to various work station assignments. ~Kept work areas clean and organized in order to fulfill OSHA safety standards and regulations.



Herberger's

• United States
• Retail
• 100 - 200 Employee

• Sales Associate

  • Aug 2005 - May 2006

  ~Thoughtfully assisted customers in making product selections and processed their transactions quickly and accurately. ~Coordinated with other store departments to ensure all customer inquiries and requests were answered and fulfilled, which increased overall satisfaction. ~Prepared, cleaned, and organized store for upcoming sales and promotions and day-to-day operations. ~Thoughtfully assisted customers in making product selections and processed their transactions quickly and accurately. ~Coordinated with other store departments to ensure all customer inquiries and requests were answered and fulfilled, which increased overall satisfaction. ~Prepared, cleaned, and organized store for upcoming sales and promotions and day-to-day operations.