Experience

Generations Bank

• United States
• Banking

• SVP - Chief Information Officer

  • Apr 2022 - Present

  Seneca Falls, New York, United States • Research and implement new technology with respect to the Bank’s strategic plan by managing internal resources as well as external service providers. • Supervision of the Bank's Technology Advancement; Marketing; Facilities; and Compliance teams. • Manage multiple projects covering various topics simultaneously. • Administration and oversight of e-commerce products, including but not limited to ATMs, Internet Banking, and Mobile Banking. • Oversee and provide… Show more • Research and implement new technology with respect to the Bank’s strategic plan by managing internal resources as well as external service providers. • Supervision of the Bank's Technology Advancement; Marketing; Facilities; and Compliance teams. • Manage multiple projects covering various topics simultaneously. • Administration and oversight of e-commerce products, including but not limited to ATMs, Internet Banking, and Mobile Banking. • Oversee and provide support for all IT related Bank systems, including but not limited to PCs, Patch Management, User Profiles, Citrix environments, Cisco TelePresence, and Cisco Call Manager. • Maintain and assess vendor financials, audit reports, policies, and contracts to ensure that service providers are reasonably suited to support the operations the Bank requires. • Research and update risk assessments as required to assess any potential new threats, and revise, if necessary, any risk mitigation tactics deemed necessary. • Perform due diligence in regards to potential service providers to ensure their information systems are suitably constructed to meet regulatory requirements. • On-going maintenance of the Bank’s business recovery plan, as well as planning and implementing annual testing scenarios. • All other duties as assigned.

• Vice President - Support Services Officer

  • Jul 2018 - Apr 2022

  United States • Research and implement new technology with respect to the Bank’s strategic plan by managing internal resources as well as external service providers. • Supervision of the Bank's Support Services Department, spanning Information Technology, Operations, Facilities, as well as retail staff. • Manage multiple projects covering various topics simultaneously. • Administration and oversight of e-commerce products, including but not limited to ATMs, Internet Banking, and Mobile… Show more • Research and implement new technology with respect to the Bank’s strategic plan by managing internal resources as well as external service providers. • Supervision of the Bank's Support Services Department, spanning Information Technology, Operations, Facilities, as well as retail staff. • Manage multiple projects covering various topics simultaneously. • Administration and oversight of e-commerce products, including but not limited to ATMs, Internet Banking, and Mobile Banking. • Oversee and provide support for all IT related Bank systems, including but not limited to PCs, Patch Management, User Profiles, Citrix environments, Cisco TelePresence, and Cisco Call Manager. • Maintain and assess vendor financials, audit reports, policies, and contracts to ensure that service providers are reasonably suited to support the operations the Bank requires. • Research and update risk assessments as required to assess any potential new threats, and revise, if necessary, any risk mitigation tactics deemed necessary. • Perform due diligence in regards to potential service providers to ensure their information systems are suitably constructed to meet regulatory requirements. • On-going maintenance of the Bank’s business recovery plan, as well as planning and implementing annual testing scenarios. • All other duties as assigned.

• Assistant Vice President - Support Services Officer

  • Jun 2012 - Apr 2022

  seneca falls, ny • Research new technology with respect to the Bank’s strategic plan. • Coordinate and implement new technologies through internal resources as well as external vendors. • Supervision of the Bank's Support Services Department, spanning from Information Technology to e-commerce. • Manage multiple projects covering various topics simultaneously. • Administration and oversight of e-commerce products, including but not limited to ATMs, Internet Banking, and Mobile… Show more • Research new technology with respect to the Bank’s strategic plan. • Coordinate and implement new technologies through internal resources as well as external vendors. • Supervision of the Bank's Support Services Department, spanning from Information Technology to e-commerce. • Manage multiple projects covering various topics simultaneously. • Administration and oversight of e-commerce products, including but not limited to ATMs, Internet Banking, and Mobile Banking. • Oversee and provide support for all IT related Bank systems, including but not limited to PCs, Patch Management, User Profiles, Citrix environments, Cisco TelePresence, and Cisco Call Manager. • Maintain and assess vendor financials, audit reports, policies, and contracts to ensure that service providers are reasonably suited to support the operations the Bank requires. • Research and update risk assessments as required to assess any potential new threats, and revise, if necessary, any risk mitigation tactics deemed necessary. • Perform due diligence in regards to potential service providers to ensure their information systems are suitably constructed to meet regulatory requirements. • On-going maintenance of the Bank’s business recovery plan, as well as planning and implementing annual testing scenarios. • All other duties as assigned.

• Vice President - Support Services Officer @ Generations Bank / Agency

  • Jun 2011 - Apr 2022

  Seneca Falls, NY



CL King & Associates

• United States
• Financial Services
• 1 - 100 Employee

• Compliance Intern

  • Aug 2011 - May 2012

  Albany, New York Area • Conducted monthly reviews of trade information, internal trading and customer pricing. • Generated reports requested by FINRA to ensure compliance with all governing rules and regulations.



Seneca Falls Savings Bank

• United States
• Banking

• Compliance / Operations Intern

  • May 2011 - Aug 2011

  Seneca Falls, NY • Conducted audits regarding the security of non-public customer information, as well as ensuring compliance with Federal lending/banking regulations. • Researched and developed risk assessments to determine the company’s exposure and risk mitigation tactics. • Scripted compliance and security policies based on results from internal auditing. • Performed legal research concerning Federal regulations as well as contract law.



University at Albany

• United States

• Undergraduate Teaching Assistant

  • Aug 2010 - Dec 2010

  Albany, New York Area • Held office hours for students who required additional assistance. • Taught students how to utilize Adobe Dreamweaver for web design. • Trained students in scripting HTML code, as well as UNIX system commands. • Demonstrates communication skills to explain difficult material in a related, meaningful manner.