Experience

BP Agencies

• Canada
• Financial Services
• 1 - 100 Employee

• Life and Living Benefits Advisor

  • Feb 2021 - Present



Access Ltd.

• Hamilton, Bermuda

• Managing Director

  • Jan 2004 - Sep 2020

  Directing a team of up to 12 staff and contractors, I control plans, design specifications, steering contract and facilities activities. I preside over the entire project management lifecycle, including design, proposals, delivery, stakeholder management, post implementation review, and handover. Overseeing the execution of tasks defined by the project plan, I manage changes to scope / schedules, and monitor financial controls for all major projects. Devising and issuing reports, I provide feedback at all project stages. Providing oversight across property maintenance, management, and refurbishment, I ensure the highest of standards. I identify, source, and secure new business opportunities. Here are some of the highlights of my achievements: ● Drove the successful completion of facilities and refurbishment projects; delivered alterations to a high specification. ● Chaired client meetings, surveyed properties, inspected work and identified problems, analysed and rectified issues; consistently met customer expectations. ● Effectively accomplished risk assessments and equipment checks; ensured safety, efficiency, and compliance with engineering and building regulations. ● Imparted knowledge to explain issues to clients and colleagues; improved working practices, relationships, and customer satisfaction. ● Acted as a point of escalation for complex customer queries and complaints; resolved issues to the satisfaction of all parties. ● Effectively launched a new line of ‘Safe’ cleaning product; increased sources of revenue, leading to an increase in profits. Show less



Small Jobs

• Hamilton Bermuda

• Director

  • Jan 2004 - 2010

  Provided home, restaurant and business services; Plumbing, electrical, masonry, tiling, carpentry, odd jobs and small renovations. Provided home, restaurant and business services; Plumbing, electrical, masonry, tiling, carpentry, odd jobs and small renovations.



Total Home Ltd.

• Bermuda

• Kitchen Designer / Shipping Manager

  • 1998 - 2004

  Starting as the Warehouse Manager I was quickly promoted to take control of all shipping, customs clearance, receiving, stock taking and deliveries. In addition to this responsibility, I trained to design and install kitchen layouts complete with cabinets, surface coverings and major appliances. Starting as the Warehouse Manager I was quickly promoted to take control of all shipping, customs clearance, receiving, stock taking and deliveries. In addition to this responsibility, I trained to design and install kitchen layouts complete with cabinets, surface coverings and major appliances.



Marriott International

• United States
• Hospitality
• 700 & Above Employee

• Restaurant Manager

  • 1995 - 1998

  Starting as Banquet Beverage Manager, I was able to bring the spiraling liquor costs back to a very respectable level with the implementation of new standards and procedures. While keeping these responsibilities, I was also promoted to Manager in The View Restaurant. Starting as Banquet Beverage Manager, I was able to bring the spiraling liquor costs back to a very respectable level with the implementation of new standards and procedures. While keeping these responsibilities, I was also promoted to Manager in The View Restaurant.