Experience

YES Contracting Services, LLC

• United States
• Construction
• 1 - 100 Employee

• Production Manager

  • Aug 2021 - Present

  * Review and manage all general construction trades and roof installations * Manage the Roof Production Queue, Repair Queue, and Additional Trades Que * Predict resources/materials needed to reach objectives and manage resources in an effective and efficient manner * Track project costs/job profitability * Monitor material costs and develop effective working relationships with company suppliers * Manage contracts with vendors and suppliers * Provide project updates on a consistent basis to other departments within the company * Conduct weekly production meetings with other management staff involved in the projects in the queue * Utilize industry best practices, techniques, and standards throughout entire project execution * Monitor departmental progress and make adjustments as needed * Measure project performance/quality assurance to identify areas for improvement * Provide support, guidance, and motivation for all production staff * Hire production staff and subcontractors and allocate responsibilities * Manage a team of project supervisors, subcontractors/installation crews and production staff * Assist in developing workflow policies and procedures that improve efficiency without compromising safety of quality * Ensure adequate scheduling of all production staff * Maintain daily and weekly communication via the CRM in regards to roof installations, job updates, customer service needs, and interoffice * Visit job sites for hands on management of production staff and installation crews/subcontractors. * Teach, train, and mentor employees to continuously improve quality and encourage growth within the company * Maintain a high level of professionalism and represent YES Contracting as an industry leader to competitors, customers, suppliers, professional colleagues and employees.



The Honey Do Service, Inc.

• United States
• Construction
• 1 - 100 Employee

• Project Manager

  • Jan 2020 - Aug 2021

  Prepare cost estimates utilizing proprietary software that address every part of a customer's project taking into consideration all relevant factors in the plan such as: types and amounts of materials, labor, and equipment. Communicate clearly and effectively with customers up until the time a job is complete. Maintain all necessary sales and marketing products, monitoring vendor pricing changes, and following up on quotes given. Communicate and Manage craftsman and sub-contractors on new and current projects for scheduling and deadlines. Build relationships with clients, contractors, inspectors, city and county officials. • Knowledge of the multiple areas of home improvement: roofing, carpentry, painting, drywall, plumbing and electrical, etc. • Familiarity with local and state building codes • Exceed sales and P&L goals (600k sales in 6 months, 42% closing ratio) • Diverse interpersonal skills (finesse, tact, negotiation, confidentiality) • Self-Starter with ability to work independent of direct supervision



Lowe's Companies, Inc.

• United States
• Retail
• 700 & Above Employee

• General Manager

  • Jan 2007 - Nov 2018

  Serving as Store Manager directing store operations, sales, and margin performance and management of 200 associates growing store through 2 sales tiers in 4 years. Execute a business strategy by leading teams and developing key relationships with customers, workforce and the community to improve business results. Focused on empowering teams to deliver superior customer service that produces positive business results. Manage expenses, merchandising standards, policy compliance, safety, security, and personnel training. Mentored and oversaw promotion of 35 internal candidates within the greater Tri-Cities market. • Boosted gross annual sales from $27.2M to 34.7M in under 42 months by leveraging latent sales platforms • Increased annual gross sales $1.85M by implementing an expansion strategy of in-home selling mediums • Returned 12 of 14 sales and service incentive awards exceeding $450k+ in profit-sharing to associates • Developed and executed managerial staffing restructure processes scaling operational salaries by 30% • Collaborated with Employee Relations & Leadership Teams to achieve best in region employee satisfaction • Reduced and controlled company expenses 8% through creation and direction of Expense Control Committee • Led team to unprecedented 4 consecutive positive inventory results by implementing industry best practices • Implemented effective safety initiative resulting in achieving markets first 365 days’ accident free