Experience

Watson Ramsbottom
• United Kingdom
• Law Practice
• 1 - 100 Employee
• Software Development Manager

  • Jun 2016 - Present


FoundOnSearches.co.uk

• Account Manager

  • May 2016 - Jan 2017

  Advising and assisting firms to take advantage of their on line presence. Assisting with keywords, local searches and twitter marketing campaigns. Advising and assisting firms to take advantage of their on line presence. Assisting with keywords, local searches and twitter marketing campaigns.



BurtonCopeland Solicitors

• IT Manager

  • Jan 2008 - Apr 2016

  Currently working for one of the largest Criminal Defence Law firms in the Manchester area. Responsible for the business continuity,technical support and in house training for all users. Support of existing Hyper V environment. Support for Citrix servers. Support for Exchange 2010. Support for Office 2003/2010/2013. Support for backup and recovery of working files. Support for Ticket Partner 4 Windows legal software. Design of document workflows within Partner 4 Windows. SQL server 1st line support. Windows Active Directory administration on server 2008 R2. Shoretel telephone administration and support. Bighand digital dictation. Symantec message labs email system. Polycom video conference setup and support. IPhone and Blackberry Mobile user support Administration for users using the courts secure cjsm network and online submissions for the LAA. Responsible for identifying issues and escalating to third party suppliers within current SLA.s. Delivery and testing of upgrades and new applications. Delivering in house training designed specifically to users needs. Delivery of bespoke power point presentations for equity partners. Ms Access data analysis and management report writing. Resolve Hardware issues on client PC's,


Easthams Solicitors
• United Kingdom
• Law Practice
• IT Projects Manager

  • Sep 2000 - Sep 2005