Experience

amfAR, The Foundation for AIDS Research

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Administrative Assistant

  • Nov 2021 - Present



The American Society of Appraisers

• Member Service Representative

  • May 2019 - Nov 2021

  Serving both our members and the general public by consulting our members and prospect members on the process and benefits of becoming accredited with the American Society of Appraisers. Serving both our members and the general public by consulting our members and prospect members on the process and benefits of becoming accredited with the American Society of Appraisers.



AMT - The Association For Manufacturing Technology

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Business Solutions Coordinator

  • Jul 2018 - Apr 2019

  Building trusted relationships with members and customers throughout the sales and membership process is the core of my position at AMT. I provide outstanding customer service through a high touch, white-glove approach to both internal and external audiences. As Business Solutions Coordinator, I wear many hats during the day while helping to allocate resources and organizing the functions of the sales and member services teams. My responsibilities also include providing pertinent and accurate data in both customer reporting and research, including Salesforce and Association Management Systems. I am also the direct line to customers and troubleshoot and track their service issues, while communicating and escalating pertinent cases to management and other affiliated vendors.



Atlantic Services Group, Inc.

• United States
• Facilities Services
• 1 - 100 Employee

• Valet Attendant

  • Apr 2017 - Jul 2018

  I parked and retrieved cars for clientele for two to seven hour stints, while interacting with clients as their car was being retrieved if I wasn't actively retrieving cars at a given moment. I parked and retrieved cars for clientele for two to seven hour stints, while interacting with clients as their car was being retrieved if I wasn't actively retrieving cars at a given moment.



David Blair for Montgomery County Executive

• Digital Outreach Fellow

  • Apr 2018 - Jun 2018

  As a Digital Outreach Fellow, I worked within a fellowship set up by David Blair's campaign to get elected as Montgomery County Executive. Such responsibilities included providing informative brochures regarding any policy platforms and inputting data based on constituents voting preferences. During the last month of the campaign I was responsible for training seven new fellows on our field team. As a Digital Outreach Fellow, I worked within a fellowship set up by David Blair's campaign to get elected as Montgomery County Executive. Such responsibilities included providing informative brochures regarding any policy platforms and inputting data based on constituents voting preferences. During the last month of the campaign I was responsible for training seven new fellows on our field team.



CSRA Inc

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• FEMA Call Center Technician

  • Oct 2017 - Dec 2017

  Customer Service Agent for FEMA during Hurricanes Harvey, Irma, and Maria. Served Texas, Florida, the U.S. Virgin Islands, and Puerto Rico by providing prompt information regarding the status of individual aid being given to victims. I worked within the FEMA intranet to check on the status of aid being given to callers and simultaneously logged details of the call and any action that needed to be taken on my end. Customer Service Agent for FEMA during Hurricanes Harvey, Irma, and Maria. Served Texas, Florida, the U.S. Virgin Islands, and Puerto Rico by providing prompt information regarding the status of individual aid being given to victims. I worked within the FEMA intranet to check on the status of aid being given to callers and simultaneously logged details of the call and any action that needed to be taken on my end.