Derek Isemonger

IT Airport Delivery Manager & Administrator at Wise IT, part of Wise People Group
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Contact Information
us****@****om
(386) 825-5501
Location
Helsinki, Uusimaa, Finland, FI
Languages
  • Afrikaans Professional working proficiency
  • English Native or bilingual proficiency

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Charles Rogier

I had the opportunity to work with Derek on several occasions: first when he was one of customers (being responsible for the Amadeus competency centre for South African Airways) and, later, when he joined Amadeus to work in my team in Bad Homburg, Germany. In these two positions, Derek was highly respected for his expertise in the travel industry and for his professional attitude. It was noticeable that he was equally comfortable in a vendor management role as he was in a client facing position. His very reliable, transparent and trustable attitude was one of his best assets. Derek has a very international profile, having worked in South Africa, Germany and the USA. During his time with Amadeus Germany, he was supporting customers from yet more countries (Israel, Greece) and he was always quite comfortable working with diverse international Amadeus teams. He would most probably adapt very easily in a new environment. Derek's very broad experience and his impressive expertise in the travel industry are quite unique. I would strongly recommend considering his profile. Charles Rogier, Senior Vice President, Airlines, Air France-KLM Group and SkyTeam at Amadeus

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Credentials

  • The Amadeus Helpdesk Course
    Amadeus
    Jan, 2006
    - Nov, 2024
  • Certificate in Business Analysis
    Faculty Training Institute

Experience

    • Finland
    • Staffing and Recruiting
    • 1 - 100 Employee
    • IT Airport Delivery Manager & Administrator
      • Jun 2021 - Present

    • Spain
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Airport IT Delivery Manager
      • Apr 2021 - May 2021

    • Spain
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Senior Customer Solutions Manager
      • Sep 2019 - Oct 2020

    • IT Solutions Manager
      • Mar 2017 - Aug 2019

    • South Africa
    • Airlines and Aviation
    • 700 & Above Employee
    • IT Systems Manager Reservations/ Departure Control System
      • 2007 - 2017

    • Senior Business Analyst
      • 2004 - 2007

      Facilitates internal relations and marketing for products and services. Leads business projects; implementations and pursuits. Amending specification and use cases for software development Brush, User Acceptance and Regression testing Support resources and activities through implementation and final sign off Problem Solving as 1st Level Support Desk

  • EDS Atraxis Africa
    • Johannesburg Metropolitan Area
    • Information Technology Business Analyst
      • 2000 - 2004

      Produce Business Requirement Document Prepare test plans as specified in ITPM Updating and control of airline control tables Training new functionality to business users Produce Business Requirement Document Prepare test plans as specified in ITPM Updating and control of airline control tables Training new functionality to business users

  • Atraxis Africa
    • Johannesburg Metropolitan Area
    • Analyst Programmer
      • 1998 - 2000

      Development and Maintenance Galileo Core, Seamless Ticketing, Loyalty Ticketing and Fare areas Development and Maintenance Galileo Core, Seamless Ticketing, Loyalty Ticketing and Fare areas

Education

  • University of Stellenbosch Business School
    Management Development Program, Business Administration and Management

Community

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