System Validation Engineer

• Aug 2023 - Present

SAP SuccessFactors Validation Consultant

• Dec 2016 - Sep 2023

System Validation Engineer

• Dec 2016 - Sep 2023

Consultant on behalf of Sequence, Inc Confidential Client

• 2016 - Sep 2023

Sequence, Inc. is a leader in providing validation, quality, and compliance consulting services for industries regulated by the FDA. By uniting with our clients, we provide the end consumer with products of the highest quality. Through our knowledge, experience, and integrity, we offer a level of service that is unsurpassed industry-wide.

SuccessFactors LMS Validation Specialist

• Dec 2016 - Dec 2016

Computer Systems Validation project leader, currently overseeing the Validation efforts of a Fortune 500 company Learning Management System. In charge of Validation efforts to ensure company meets FDA21 CFR Part 11 standards. Just a few of the responsibilities include ensuring control of system configurations through a Change Control process, creating and executing test scripts to show system requirements are me, creating & driving project plans, as well as creating validation documentation… Show more Computer Systems Validation project leader, currently overseeing the Validation efforts of a Fortune 500 company Learning Management System. In charge of Validation efforts to ensure company meets FDA21 CFR Part 11 standards. Just a few of the responsibilities include ensuring control of system configurations through a Change Control process, creating and executing test scripts to show system requirements are me, creating & driving project plans, as well as creating validation documentation (including Validation Plans, ERES, Relevance Assessments, IQ/OQ protocols, and accompanying summaries). Recently completed SAP SuccessFactors BizX Integration Validation efforts.

Agency Account Manager

• 2007 - 2016

• Management of over 500 independent business owners in a territory that spans across three states. • Training and mentoring new team members through reviews of best practices, planning strategies and performance. • Scheduling and attending at a minimum of 25 business to business calls per week. As well as completing meeting notes, action plans from feedback, and ensuring follow up within an agreed upon timeline. • Excels when working independently or with direct supervision… Show more • Management of over 500 independent business owners in a territory that spans across three states. • Training and mentoring new team members through reviews of best practices, planning strategies and performance. • Scheduling and attending at a minimum of 25 business to business calls per week. As well as completing meeting notes, action plans from feedback, and ensuring follow up within an agreed upon timeline. • Excels when working independently or with direct supervision. • Primary point of contact, representing company at annual trade shows, and continuing education events. • Collaborating directly with members of other regions, to ensure that goals and objectives are met. • Partnering with a diverse range of business owners to influence decision-making, and help them achieve personal and professional goals. • Guaranteeing that all customer complaints and concerns are resolved in a quick and timely manner. • Ensuring all incoming agency appointment documents are completed to meet standards and free of errors. Show less • Management of over 500 independent business owners in a territory that spans across three states. • Training and mentoring new team members through reviews of best practices, planning strategies and performance. • Scheduling and attending at a minimum of 25 business to business calls per week. As well as completing meeting notes, action plans from feedback, and ensuring follow up within an agreed upon timeline. • Excels when working independently or with direct supervision… Show more • Management of over 500 independent business owners in a territory that spans across three states. • Training and mentoring new team members through reviews of best practices, planning strategies and performance. • Scheduling and attending at a minimum of 25 business to business calls per week. As well as completing meeting notes, action plans from feedback, and ensuring follow up within an agreed upon timeline. • Excels when working independently or with direct supervision. • Primary point of contact, representing company at annual trade shows, and continuing education events. • Collaborating directly with members of other regions, to ensure that goals and objectives are met. • Partnering with a diverse range of business owners to influence decision-making, and help them achieve personal and professional goals. • Guaranteeing that all customer complaints and concerns are resolved in a quick and timely manner. • Ensuring all incoming agency appointment documents are completed to meet standards and free of errors. Show less

Assistant Manager

• Sep 2004 - Apr 2007

Contributed to the management of overall daily operations of a Top 500 retail store. Engaged in face to face retail sales and customer education. Consistently hit weekly goals for store brand focus products. Managed and trained a team of four sales associates. Ensured the setup and preparation of monthly in store advertising and marketing efforts. Completed weekly sales reports and finalized cash handling procedures. Contributed to the management of overall daily operations of a Top 500 retail store. Engaged in face to face retail sales and customer education. Consistently hit weekly goals for store brand focus products. Managed and trained a team of four sales associates. Ensured the setup and preparation of monthly in store advertising and marketing efforts. Completed weekly sales reports and finalized cash handling procedures.