Experience

University Gastroenterology, LLC

• United States
• Medical Practices
• 1 - 100 Employee

• IT Analyst

  • Aug 2020 - Present

  I help to provide direct support for over 25 doctors, with all of their supporting administrators and medical staff in a hybrid Azure environment. This includes two VOIP phone systems and multiple MySQL databases powering analytics between the phones and medical records, plus a custom built fax system as a backup to the EMR. I help to provide direct support for over 25 doctors, with all of their supporting administrators and medical staff in a hybrid Azure environment. This includes two VOIP phone systems and multiple MySQL databases powering analytics between the phones and medical records, plus a custom built fax system as a backup to the EMR.



Freelance IT Support

• Providence, Rhode Island Area

• Technician / System Administrator / Programmer

  • Jan 2012 - Aug 2020

  I provide hardware, software and basic networking support for home and businesses on a small scale. Accurate diagnostics, thorough repairs and careful handling of important data are my approach, while easing my clients through stressful or confusing situations. An understanding of operating systems and applications on a fundamental level also lends to efficient troubleshooting and creative problem solving. I provide hardware, software and basic networking support for home and businesses on a small scale. Accurate diagnostics, thorough repairs and careful handling of important data are my approach, while easing my clients through stressful or confusing situations. An understanding of operating systems and applications on a fundamental level also lends to efficient troubleshooting and creative problem solving.



TCG Network Services | Boston's Managed IT Services Provider

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Help Desk Engineer

  • Apr 2011 - Sep 2011



Computer Network Specialists

• Warwick, RI

• IT Technician

  • 2007 - 2010



Burrillville School Department

• Burrillville, Rhode Island

• IT Technician

  • 2004 - 2007

  Responded to help desk calls from faculty in the High School. Diagnosed and replaced failing desktop hardware. Assisted IT Director with server projects and maintaining the networks in each school. Prepared for each new school year by imaging, configuring and testing hundreds of systems in all schools. Responded to help desk calls from faculty in the High School. Diagnosed and replaced failing desktop hardware. Assisted IT Director with server projects and maintaining the networks in each school. Prepared for each new school year by imaging, configuring and testing hundreds of systems in all schools.