Experience

FSG - Facility Services Group

• South Africa
• Facilities Services
• 1 - 100 Employee

• Regional Manager

  • Jan 2023 - Present

• Branch Manager

  • Mar 2022 - Feb 2023

  Direct all operational aspects including distribution operations, customer service, human resources, administration and sales.Assess local market conditions and identify current and prospective sales opportunitiesDevelop forecasts, financial objectives and business plansMeet goals and metricsManage budget and allocate funds appropriatelyBring out the best of branch’s personnel by providing training, coaching, development and motivationLocate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunitiesShare knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needsAddress customer and employee satisfaction issues promptlyAdhere to high ethical standards, and comply with all regulations / applicable lawsNetwork to improve the presence and reputation of the branch and companyStay abreast of competing markets and provide reports on market movement and penetration Show less

• Operations Manager (WC Region)

  • Aug 2018 - Mar 2022

  Provide inspired leadership for the organizationMake important policy, planning, and strategy decisionsDevelop, implement, and review operational policies and proceduresAssist HR with recruiting when necessary Help promote a company culture that encourages top performance and high moraleOversee budgeting, reporting, planning, and auditingWork with senior stakeholdersEnsure all legal and regulatory documents are filed and monitor compliance with laws and regulationsWork with the board of directors to determine values and mission, andplan for short and long-term goalsIdentify and address problems and opportunities for the companyBuild alliances and partnerships with other organizationsSupport worker communication with the management team Show less



SSG Cleaning

• South Africa
• 1 - 100 Employee

• Regional Manager - Cleaning & Hygiene

  • Jun 2017 - Sep 2017

  Achieving business goals and revenue targets Overseeing daily operations, managing budgets, and setting performance objectives Recruiting, training, and supporting general managers as well as conducting regular performance appraisals Developing and implementing business, marketing, and advertising plans Managing internal and external stakeholder relations and negotiating contracts Planning, evaluating, and optimizing operations to be efficient and cost-effective Ensuring products and services comply with regulatory and quality standards Ensuring company standards and procedures are followed Preparing and presenting monthly, quarterly, and annual statements, analyses, and reports of operations and finances Dealing with escalated customer issues, incident reports, and legal actions Show less



Henning & Harvey (Pty)LTD Construction and Project Management

• Project Manager

  • Sep 2016 - Dec 2016

  Construction of roads at Mandlakazi Coordinate internal resources and third parties/vendors for the flawless execution of multiple projects Ensure that all projects are delivered on-time, within scope and within budget Assist in the definition of project scope and objectives, involving all relevant internal stakeholders and ensuring technical feasibility Ensure resource availability and allocation Develop a detailed project plan to monitor and track progress Manage changes to the project scope, project schedule, and project costs using appropriate verification techniques Measure performance using appropriate project management tools and techniques Report and escalate to management as needed Manage the relationship with the client and relevant stakeholders Perform risk management to minimize potential risks Establish and maintain relationships with third parties / vendors Create and maintain comprehensive project documentation Meet with clients to take detailed ordering briefs and clarify specific requirements of each project Delegate project tasks based on junior staff members' individual strengths, skill sets, and experience levels Track project performance, specifically to analyse the successful completion of short and long-term goals Meet budgetary objectives and make adjustments to project constraints based on financial analysis Develop comprehensive project plans to be shared with clients as well as other staff members Use and continually develop leadership skills Attend conferences and training as required to maintain proficiency Perform other related duties as assigned Develop spreadsheets, diagrams and process maps to document needs Show less



Genesis Marketing & Management

• India
• Events Services

• Labour Consultant (Owner)

  • Sep 2015 - Aug 2016

  Consulting on all aspects of the Labour Law, Disciplinary Hearings, CCMA, Skills Development, Employment Equity. Employment law compliance audits Discipline management, including designing/editing of policies, guidance on counselling, the issuing of warnings, chairing of disciplinary enquiries, appeals, etc. Dispute resolution, including representation at conciliation, arbitration preparation, etc. at bargaining councils and the CCMA Drafting of policies Employment contracts Retrenchments and restructuring Employment equity committees, plans and reports Interpretation of collective agreements Completion of exemption applications Collective bargaining and wage negotiations Plant level negotiations Strike management Management of trade union organizational rights Sick leave and absenteeism management Temporary Employment Service (labour broker) utilization Show less



Vizual Property Care

• Facilities Services
• 1 - 100 Employee

• Area Manager

  • Jun 2013 - Aug 2015

  General management experience in the Cleaning Industry, which includes operational and administrative functions. Evaluating existing operations and developing appropriate strategies Training store managers in effective sales and supervisory techniques Creating and communicating sales targets at regular intervals Monitoring sales across stores to check that quotas are met Detecting, investigating, and remedying discrepancies in sales across stores, if required Setting and implementing performance standards across all stores Ensuring that employees observe company protocols Collaborating with other Area Managers to ensure that operations are consistent across the board Traveling to stores to conduct my duties on-site, as needed Show less



Enigma Cleaning Services

• United Kingdom
• Facilities Services

• Area Manager

  • Nov 2011 - May 2013

  General management experience in the Cleaning Industry, which includes operational and administrative functions. Evaluating existing operations and developing appropriate strategies Training store managers in effective sales and supervisory techniques Creating and communicating sales targets at regular intervals Monitoring sales across stores to check that quotas are met Detecting, investigating, and remedying discrepancies in sales across stores, if required Setting and implementing performance standards across all stores Ensuring that employees observe company protocols Collaborating with other Area Managers to ensure that operations are consistent across the board Traveling to stores to conduct my duties on-site, as needed Show less



GETRA

• Construction
• 1 - 100 Employee

• Partner

  • Jul 2010 - Oct 2011

  Project costings Site establishment Management of sub- contractor' s progress payments Client liaison Material orders Project costings Site establishment Management of sub- contractor' s progress payments Client liaison Material orders



Wit Deep Sand & Stone

• Key Account Manager

  • Apr 2008 - Jun 2010

  Calling on clients both new and existing, to maintain and grow client base. Develop trust relationships with a portfolio of major clients Acquire a thorough understanding of key customer needs and requirements Expand the relationships with existing customers by continuously proposing solutions that meet their objectives Ensure the correct products and services are delivered in a timely manner Serve as the link of communication between key customers and internal teams Resolve any issues and problems faced by customers and deal with complaints to maintain trust Generating new sales and prepare regular reports of progress Show less



RTC Control Systems

• Project Manager

  • Jun 2004 - Mar 2008

  Managed two large projects, one in Hammanskraal, a platinum leaching plant, and a huge chiller system in Rosslyn. Managing the production of the required deliverables Planning and monitoring the project Adopting any delegation and use of project assurance roles within agreed reporting structures Preparing and maintaining project, stage and exception plans as required Managed two large projects, one in Hammanskraal, a platinum leaching plant, and a huge chiller system in Rosslyn. Managing the production of the required deliverables Planning and monitoring the project Adopting any delegation and use of project assurance roles within agreed reporting structures Preparing and maintaining project, stage and exception plans as required


Landmark Cleaning & Biz Africa
• Operations Director

  • Feb 2001 - Nov 2003


Fidelity Cleaning Services

• South Africa
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Operations Manager

  • Apr 1998 - Jan 2001

  Drawing up and managing the financial budget. Implemented and maintained ISO. Drawing up and managing the financial budget. Implemented and maintained ISO.


UBUNYE CLEANING SERVICES AND EVENTS
• South Africa
• 1 - 100 Employee
• Operations Manager

  • Jan 1997 - Mar 1998

Steamatic
• Germany
• Food & Beverages
• Operations & Sales Area Manager

  • Feb 1992 - Dec 1996

Bidvest Prestige
• South Africa
• Facilities Services
• 500 - 600 Employee
• Area Manager

  • Feb 1990 - Jan 1992

Self Employed
• Real Estate
• 1 - 100 Employee
• Owner

  • Jan 1987 - Jan 1990