Experience

Sherbet Agency

• South Africa
• Advertising Services
• 1 - 100 Employee

• Support: Community Manager

  • Sep 2022 - Present

  Responding to comments, messages, and reviews on social media platforms in a timely and professional manner. Monitoring social media platforms for trends, feedback, and opportunities to engage with the community. Analysing and reporting on social media performance metrics and using the data to make informed decisions. Staying up-to-date on the latest social media trends and best practices to continuously improve strategies and tactics. Scheduling social media content. Show less



South African Civil Aviation Authority

• Support: External Communications Specialist

  • Aug 2019 - Jul 2021

  Assisted in coordinating information and writing media statements. Coordinated social media platforms, including regular updates and timely responses to queries. Assisted in compiling information for media queries and writing appropriate media responses. Arranged, prepared, and coordinated planned media interviews and meet-and-greets. Coordinated relevant coverage, mentions, and clips across all media platforms. Analyzed and compiled reports on media activities monthly or as requested. Compiled a media contact list and updated it regularly. Provided external communication support for departmental projects with a focus on social media. Developed and implemented project-based media strategies. Show less



Vaal University of Technology Corporate Department

• Support: Industrial Liaison Officer

  • Mar 2015 - Aug 2019

  Liaised with external stakeholders (e.g. Sasol, Eskom, Gijima, Accenture, etc.) to arrange and coordinate career-based presentations for students in various career fields. Liaised with external organisations and arranged work-based training for students. Coordinated social media platforms, including timely responses to queries and promotions of future events. Assisted in coordinating campaigns for career exhibitions and sports events. Arranged, prepared, and coordinated radio interviews and print media publications. Provided external communication support, focusing on SETA funds, particularly HWSETA, GDARD, CATHSSETA, and CHIETA. Engaged new potential organisations for future collaborations, such as career exhibitions and offering students work-based training. Invited local media to events such as career exhibitions, sports events, and campaigns. Coordinated social media platforms. Assisted in running campaigns such as cancer awareness campaigns. Coordinated both internal and external SETA and work placement queries and the overall administration. Show less