Experience

Ross Medical

• Brazil
• Pharmaceutical Manufacturing
• 1 - 100 Employee

• Student

  • Mar 2019 - Present



Kelly

• United States
• Staffing and Recruiting
• 700 & Above Employee

• Customer Service Representative

  • Feb 2019 - Present



Verizon Wireless

• Tech Support Technician

  • Jun 2014 - Nov 2018



DIRECTV

• United States
• Entertainment
• 700 & Above Employee

• Customer Service Representative

  • Dec 2011 - Jun 2014

  At Directv my job is to assist customers with whatever their needs may be such as, resolving any technical concerns, retaining customers, rebuilding the trust for the company and sales. General customer service to make sure that the customer has the best experience possible and that I have resolved all concerns and answered all questions on the first call. At Directv my job is to assist customers with whatever their needs may be such as, resolving any technical concerns, retaining customers, rebuilding the trust for the company and sales. General customer service to make sure that the customer has the best experience possible and that I have resolved all concerns and answered all questions on the first call.



West Corporation

• IT Services and IT Consulting
• 700 & Above Employee

• Customer Service

  • Feb 2006 - Dec 2008

  At West my responsibilities were to assist doctors offices and patients with prescription refills and questions, changing the doctor and assisting with any complaints from the doctors offices, patients and pharmacies. And, to provide all customers who called in with the best experience possible. At West my responsibilities were to assist doctors offices and patients with prescription refills and questions, changing the doctor and assisting with any complaints from the doctors offices, patients and pharmacies. And, to provide all customers who called in with the best experience possible.