Denson Kalonga

ICT Manager at Lion Finance Zimbabwe
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Contact Information
us****@****om
(386) 825-5501
Location
Zimbabwe, ZW
Languages
  • English Native or bilingual proficiency
Skills

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Credentials

  • 100W Cybersecurity Practices for Industrial Control Systems
    Cybersecurity and Infrastructure Security Agency
    Aug, 2020
    - Sep, 2024
  • Attack Methodologies in IT & ICS
    Cybersecurity and Infrastructure Security Agency
    Aug, 2020
    - Sep, 2024
  • CNSS Certified Network Security Specialist
    ICSI (International CyberSecurity Institute), UK
    Jul, 2020
    - Sep, 2024
  • Cisco Certified Network Associate (CCNA)
    Cisco
    Mar, 2012
    - Sep, 2024

Experience

  • Lion Finance Zimbabwe
    • Zimbabwe
    • Banking
    • 1 - 100 Employee
    • ICT Manager
      • Dec 2020 - Present

      plan, organise, direct, control and coordinate the acquisition, development, maintenance and use of computer and telecommunication systems within the bank. plan, organise, direct, control and coordinate the acquisition, development, maintenance and use of computer and telecommunication systems within the bank.

  • Microhub Financial Services (Pvt) Ltd
    • Zimbabwe
    • Financial Services
    • 1 - 100 Employee
    • IT Manager
      • Oct 2019 - Oct 2020

      Responsible and accountable for the smooth running of the organization’s computer systems within the limits of requirements, specifications, costs and timelines. Supervising the implementation and maintenance of the company’s computing needs by:  Managing Service Level Agreements (SLAs) between vendors and the Organization. Managing I.T staff Completing projects by coordinating resources and timetables with user departments. Preserving assets by implementing disaster recovery, back-up procedures, information security and control structures. Formulation of information technology strategies, policies and procedures. Accomplishing financial objectives of the IT department by forecasting requirements, preparing an annual budget and scheduling expenditures. Maintaining quality service by establishing and enforcing organization IT usage standards. Ensuring the Core Applications are available for use. Implementing security improvements by assessing current situation; evaluating trends; anticipating requirements. Keeping I.T systems users informed by preparing performance reports and communicating system status. Maintaining quality service by following organization standards. Show less

    • Systems Support Analyst
      • Jan 2016 - Oct 2019

      Responsible for monitoring and maintaining the computer systems and networks of an organization, by: Installing and configuring computer systems,  Diagnosing and solving hardware and software faults  Solving technical and applications problems. Providing user support 2nd line Helpdesk support Maintaining quality service by following organization standards. Enrolling users and maintaining system security. Providing training and technical support to end users Allocating system storage and planning future storage requirements for the database system Developing of various system reports. Optimization of Core Systems. Verification of applications results by conducting system audits of technologies implemented. Designing, planning, implementing and expanding company’s networking Infrastructure. Show less

  • AfrAsia Bank Limited
    • Mauritius
    • Banking
    • 300 - 400 Employee
    • Systems Administrator
      • Jan 2013 - Dec 2015

      Responsible for the smooth, timely configuration and maintenance of the organisation’s computer systems and administration of core Banking Systems by: Daily verification of available resources by reviewing system and application logs and verifying completion of scheduled jobs. Providing training and technical support to end users. Administration of Nationwide ATM’s and POS devices via the Postilion platform. Perform user creation, change and deletion in line with group policy. Perform daily backup and restore operations ensuring all required system files and data are backed up to the appropriate media. Transaction Query Resolution on the Core Systems. Maintain Data Center environment and monitor equipment. Network Monitoring, Analysis and Troubleshooting. Applying Operating System patches and upgrades on regular basis.  Blade Center Management and VMware Administration. Show less

    • Graduate Trainee
      • Jun 2011 - Dec 2012

      IT HelpdeskIT SecurityNetworks and Infrastructure SupportIT Operations

Education

  • University of Zimbabwe
    Bsc Honors Computer Science, Computer/Information Technology Administration and Management
    2007 - 2010

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