Business Analyst

• Sep 2022 - Present

Junior Business Analyst

• May 2022 - Sep 2022

Marketing Coordinator

• Jul 2021 - May 2022

Researched clients and competitors to develop well positioned marketingsolutions. (Integrated Marketing Communication Planning)Manage social media platforms, posting content and engaging with followers.Led information-gathering consultation meetings, presented robust marketing plans to communicate research findings, target market analysis, strategy andbudget breakdown.Facilitated growth and brand awareness.Completed analytical research and prepared reports to strengthen marketing andsales strategies.

Sales Associate

• Jul 2020 - Sep 2021

Ability to understand customer needs and work alongside them to come up withpractical yet beautiful designs to create their dream space.Experience with designing custom sofas and upholstered beds, helping clients with picking furniture, accents and themes for their space.In addition; SAP training, stocking inventory, organizing, and staging in a demanding environment.Engaged positively with each customer, providing professional, authentic and polite support for sales and service needs.Learned to respond to rapid changes and dealing with challenging projects, and offered assistance to build favorable first impression and positive experience

Western University Vice President of Marketing and Communications

• Jan 2020 - Feb 2021

Entrepreneur

• May 2020 - Sep 2020

Tru-Dye Clothing is a Covid-19 fundraising initiative to expand my knowledge and gain work experience as an entrepreneur. Tru-Dye wants to give back to our community by helping support families who have children with disabilities suffering financial loss due to COVID-19. For every item sold, we will be donating $2 to our charity of choice. We believe in sustainable practices and that is why all of our adult hoodies and crewnecks are eco-friendly and made with recycled polyester from plastic bottles. Here at Tru-Dye we also use recycled fabrics for our scrunchies and deliver our local deliveries in recyclable paper bags. We are working towards having all of our products be eco-friendly or made from recycled items. We also hope in the future to have all products delivered using recycled materials

Customer Service Representative

• 2015 - 2017

Demonstrated strong interpersonal skills (written, verbal, listening) while effectively serving customers.Professionalism and problem solving skills honed as customer complaints were resolved in a calm and professional manner.Great attention to detail by creating and amending customer contracts, and completing other legal documents.Took necessary steps to meet customer needs and effectively resolve food or service issues promptly while monitored supply inventory.Maintained exceptional standards of customer service during high-volume, fast-paced operations.