Experience

SCN - Search Consulting Network

• United States
• Staffing and Recruiting
• 1 - 100 Employee

• Search Consultant / Practice Leader - IT

  • Jan 2020 - Present



Miracle Software Systems, Inc

• United States
• Information Technology & Services
• 700 & Above Employee

• Manager Of Information Technology: PMO

  • Aug 2015 - Oct 2019

  • Focused on building executive level reporting, developing an onsite team, guiding and mentoring an offshore team of 11 project management resources, assisting directors develop practice plans for digital cloud transformations, improving project portfolio content, documenting project successes, mentoring new resources, and recruiting project managers, business analysts, and scrum masters for customer staff augmentations• Implemented Agile as a project delivery methodology and filled Product Owner/Scrum Master role for internal teams. Also utilized Jira to manage the stories, tasks, and assignments.• Recommended and implemented changes to operational processes for SOW's, RFP's, and offshore resource allocation as well as the internal professional services application• Started a completely new recruiting process, bench sales process, and State of Michigan grant acquisition process as requested by the CEO. • Created strategic partnerships with a cloud portfolio and project management Magic Quadrant software provider (Changepoint) and helped achieve IBM Partnership



DHL Supply Chain

• Germany
• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• Manager Of Information Technology: PMO/EDI

  • Aug 1999 - Aug 2015

  Director – IT PMO: Apr. 2013 – Sept. 2014• Coordinated the activities of a US based team of 1 program manager and 1 analyst to provide IT PMO administration, reports utilizing a globally strategic tool (Planview), maintaining Key Process Indicator reports, maintaining budget headcounts, and finance reports for strategic planning by the regional CIO, finance, and business leadership teams• Worked with IT leadership representing supply and demand to maintain IT capacity planning report for 126 project delivery resources• Acted as main contact for global IT leadership for all regional KPI and PMO requestsDirector – EDI: Mar. 2010 – Apr. 2013• Coordinated the activities of a US, Brazil, and Mexico based team of 8 integration analysts and 1 contractor to develop, implement, and maintain interfaces with customers and carriers• Managed team that successfully migrated 760 interfaces from various legacy integration systems to a regional hub (received team award)• Created quarterly IT 4 panel report specifically requested by the regional business executive team focusing on costs, execution, growth, and innovation• Supported various global requests for regional KPI data including site, application, user counts, and system downtime• Team implemented 79 customers/trading partners representing approximately $27m in total IT scopeSr. EDI Team Leader: May 2006 – Mar. 2010 • Coordinated the activities of a US, Brazil, and Mexico based team of 10 integration analysts and 2 contractors• Developed strategic relationship and preferred vendor agreement with integration resource supplier• Team implemented 85 customers representing approximately $17m in total IT scopeIntegration Team Leader: Apr. 2003 – May 2006• Coordinated the activities of a US based team of 7 integration analysts• Team implemented 67 customers/trading partners representing approximately $4m in total IT scopeEDI Coordinator: Aug. 1999 – April 2003



pmc America

• United States
• Business Consulting and Services
• 1 - 100 Employee

• EDI SAP Consultant

  • Mar 1998 - Aug 1999

  Worked as a consultant on SAP integrations using Websphere Transformation Extender Worked as a consultant on SAP integrations using Websphere Transformation Extender



Cofinity

• Hospitals and Health Care
• 1 - 100 Employee

• EDI Manager

  • Oct 1994 - Mar 1998

  Integration Manager (Nov. 1995 – Mar. 1998)• Created and managed an integration team to implement physicians and third party administrators on EDI.• Developed 3 associates in to integration analysts who were previously in operational departments• Worked with leadership from various departments to improve customer integration through on-site meetingsIntegration Analyst (Dec. 1994 – Nov. 1995)• Successfully selected and implemented the company’s first strategic translation tool • Implemented first X12 transaction as part of a project to outsource optical data capture and improve automated processingProgrammer (Oct. 1994 – Dec. 1994)• Responsible for maintenance of claims, payment status, and enrollment processing programs within a mainframe environment.