Experience

InTandem Capital Partners

• United States
• Financial Services
• 1 - 100 Employee

• Board of Managers of Paradigm Oral Surgery

  • Jul 2019 - Present

  InTandem Capital is a private equity firm that invests in and helps accelerate the growth of small to mid-sized companies in select health care and insurance services sectors. Its goal is to build excellent businesses of significant value working collaboratively with its management team partners. InTandem Capital is a private equity firm that invests in and helps accelerate the growth of small to mid-sized companies in select health care and insurance services sectors. Its goal is to build excellent businesses of significant value working collaboratively with its management team partners.



Delta Dental of New Jersey and Connecticut

• United States
• Insurance
• 200 - 300 Employee

• President & Chief Executive Officer

  • 2013 - Present

  -Works collaboratively and effectively with the Board of Trustees. -Directs all operations of the company and its subsidiaries. Achieved net income, revenue and other key metrics along with critical strategic and operating objectives in each year since joining the company. -Partnered with other Delta Plans throughout the country to implement joint ventures, infrastructure and technology initiatives, investment opportunities, and other collaborations. -Chartered a comprehensive… Show more -Works collaboratively and effectively with the Board of Trustees. -Directs all operations of the company and its subsidiaries. Achieved net income, revenue and other key metrics along with critical strategic and operating objectives in each year since joining the company. -Partnered with other Delta Plans throughout the country to implement joint ventures, infrastructure and technology initiatives, investment opportunities, and other collaborations. -Chartered a comprehensive operations, provider cost, and technology gap analysis. Commissioned and worked along with outside consultants to perform the assessment and develop recommended actions. Implemented the path forward based on the critical elements of the assessment and alignment with the global strategic plan. -Drove the necessary cultural, leadership, operational and other transformations to assure the company's market leadership position. -Championed the entry or expansion into new lines of business and related acquisition activities. -Ensures the adequacy and integrity of the plan's financial structure, the accuracy of financial reports and compliance with regulatory requirements. -Instituted management development, mentorship and succession planning programs. -Highly active and effective in legislative, political, and regulatory affairs. -Maintains a strong market facing presence through important interactions with large prospects, customers, the broker and consultant community, dentists, and other key stakeholders coupled with other high profile activities related to enhancing Delta Dental's positive image. -Strong participant on the Delta Dental Plans Association (National) Board of Trustees including membership on the Audit/Finance, and Compliance Committees. -Serves as Chair of the Board of DeltaUSA Board, a subsidiary of the Delta Dental Plans Association (DDPA), which enables Delta Dental to centrally administer national or multi-state dental insurance programs Show less -Works collaboratively and effectively with the Board of Trustees. -Directs all operations of the company and its subsidiaries. Achieved net income, revenue and other key metrics along with critical strategic and operating objectives in each year since joining the company. -Partnered with other Delta Plans throughout the country to implement joint ventures, infrastructure and technology initiatives, investment opportunities, and other collaborations. -Chartered a comprehensive… Show more -Works collaboratively and effectively with the Board of Trustees. -Directs all operations of the company and its subsidiaries. Achieved net income, revenue and other key metrics along with critical strategic and operating objectives in each year since joining the company. -Partnered with other Delta Plans throughout the country to implement joint ventures, infrastructure and technology initiatives, investment opportunities, and other collaborations. -Chartered a comprehensive operations, provider cost, and technology gap analysis. Commissioned and worked along with outside consultants to perform the assessment and develop recommended actions. Implemented the path forward based on the critical elements of the assessment and alignment with the global strategic plan. -Drove the necessary cultural, leadership, operational and other transformations to assure the company's market leadership position. -Championed the entry or expansion into new lines of business and related acquisition activities. -Ensures the adequacy and integrity of the plan's financial structure, the accuracy of financial reports and compliance with regulatory requirements. -Instituted management development, mentorship and succession planning programs. -Highly active and effective in legislative, political, and regulatory affairs. -Maintains a strong market facing presence through important interactions with large prospects, customers, the broker and consultant community, dentists, and other key stakeholders coupled with other high profile activities related to enhancing Delta Dental's positive image. -Strong participant on the Delta Dental Plans Association (National) Board of Trustees including membership on the Audit/Finance, and Compliance Committees. -Serves as Chair of the Board of DeltaUSA Board, a subsidiary of the Delta Dental Plans Association (DDPA), which enables Delta Dental to centrally administer national or multi-state dental insurance programs Show less



Medicine AI

• United Kingdom
• Software Development
• 400 - 500 Employee

• President

  • Sep 2011 - 2013

  -Drove the positive results for a $2.2B Commercial business lines P&L in the Mid-Atlantic region. -Responsible for a five-state geography, which represented the highest total contribution to earnings among all Coventry regions nationwide. Region-wide scale exceeded 410,000 Commercial members and $2.2B in annual revenues. Developed new Commercial segment strategies, and executed key business initiatives in response to Health Care Reform. -Served as National Executive Lead for… Show more -Drove the positive results for a $2.2B Commercial business lines P&L in the Mid-Atlantic region. -Responsible for a five-state geography, which represented the highest total contribution to earnings among all Coventry regions nationwide. Region-wide scale exceeded 410,000 Commercial members and $2.2B in annual revenues. Developed new Commercial segment strategies, and executed key business initiatives in response to Health Care Reform. -Served as National Executive Lead for Coventry’s Health Insurance Exchange Strategy and Implementation. -Direct reporting or matrixed relationships included all functional areas of Health Plan operations, including marketing, finance, clinical, service, and legislative.

• National Lead for High Performance Network/ACO Business Development

  • Jul 2011 - Nov 2012

  -Developed and implemented high performance network arrangements with market leading health care delivery systems in new geographies across the United States to position Coventry to compete in an Exchange environment. -Co-led the building or acquisition of health plans centered on High Performance Networks in selected strategically important new or emerging markets. -Negotiated agreements and function as the key business lead for Coventry’s relationships with all national health care… Show more -Developed and implemented high performance network arrangements with market leading health care delivery systems in new geographies across the United States to position Coventry to compete in an Exchange environment. -Co-led the building or acquisition of health plans centered on High Performance Networks in selected strategically important new or emerging markets. -Negotiated agreements and function as the key business lead for Coventry’s relationships with all national health care delivery systems and ancillary service providers. -Served as key member of Coventry’s Mergers and Acquisitions team, accountable for the accurate assessment of targeted organizations’ health care delivery network scope and cost structure.



Lovelace Health Plan

• Albuquerque, New Mexico Area

• President and Chief Executive Officer

  • 2007 - 2010

  -Exceeded all critical performance targets, including earnings, revenues, and marketshare/membership growth. -Achieved NCQA’s rating of the state’s top Health Plan, and improved LHP’s national ranking. -Rebuilt the organization’s leadership team, including the retention of top performers and recruitment of upgraded senior and mid-level management talent. -Led the development and successful execution of the strategic and operating plans. Refocused the organization on metric-driven… Show more -Exceeded all critical performance targets, including earnings, revenues, and marketshare/membership growth. -Achieved NCQA’s rating of the state’s top Health Plan, and improved LHP’s national ranking. -Rebuilt the organization’s leadership team, including the retention of top performers and recruitment of upgraded senior and mid-level management talent. -Led the development and successful execution of the strategic and operating plans. Refocused the organization on metric-driven financial and operational performance, profitable marketshare expansion, and aggressive product development. -Transformed LHP’s culture to one oriented to high-performance, results, collaboration, and accountability. -Successfully restructured LHP’s clinical care management efforts to achieve effective integrated care management, measureable outcomes, high quality, and improved medical spend efficiency within and outside of an Integrated Delivery System environment. -Drove the comprehensive transformation of all internal and outsourced operating systems. Executed the decision to contract with a new operations infrastructure partner. Results included a significant upgrade to customer facing capabilities, overall service performance, internal operating efficiency, and near-term ROI. -Led the enterprise’s legislative affairs strategies and management of all lobbying efforts. Show less -Exceeded all critical performance targets, including earnings, revenues, and marketshare/membership growth. -Achieved NCQA’s rating of the state’s top Health Plan, and improved LHP’s national ranking. -Rebuilt the organization’s leadership team, including the retention of top performers and recruitment of upgraded senior and mid-level management talent. -Led the development and successful execution of the strategic and operating plans. Refocused the organization on metric-driven… Show more -Exceeded all critical performance targets, including earnings, revenues, and marketshare/membership growth. -Achieved NCQA’s rating of the state’s top Health Plan, and improved LHP’s national ranking. -Rebuilt the organization’s leadership team, including the retention of top performers and recruitment of upgraded senior and mid-level management talent. -Led the development and successful execution of the strategic and operating plans. Refocused the organization on metric-driven financial and operational performance, profitable marketshare expansion, and aggressive product development. -Transformed LHP’s culture to one oriented to high-performance, results, collaboration, and accountability. -Successfully restructured LHP’s clinical care management efforts to achieve effective integrated care management, measureable outcomes, high quality, and improved medical spend efficiency within and outside of an Integrated Delivery System environment. -Drove the comprehensive transformation of all internal and outsourced operating systems. Executed the decision to contract with a new operations infrastructure partner. Results included a significant upgrade to customer facing capabilities, overall service performance, internal operating efficiency, and near-term ROI. -Led the enterprise’s legislative affairs strategies and management of all lobbying efforts. Show less



Cigna Healthcare

• Hospitals and Health Care
• 700 & Above Employee

• Market Segment President

  • 2004 - 2007

  -National P&L, strategic, and operational responsibility for the <300 employee commercial market segment. -Successful execution and implementation of key initiatives resulted in profitable enrollment growth of 40% over two years to 500,000 members. -Increased annualized revenues to $1.43 billion and $41 million in annual earnings. -Developed / implemented the five-year strategic business plan. -Drove significant levels of change across the enterprise, which was imperative to… Show more -National P&L, strategic, and operational responsibility for the <300 employee commercial market segment. -Successful execution and implementation of key initiatives resulted in profitable enrollment growth of 40% over two years to 500,000 members. -Increased annualized revenues to $1.43 billion and $41 million in annual earnings. -Developed / implemented the five-year strategic business plan. -Drove significant levels of change across the enterprise, which was imperative to the positive results experienced by the market segment. -Successfully executed all mission critical initiatives in the areas of sales/distribution, marketing and communications, product portfolio rebuild (including the introduction of Consumer Directed plans), service operations, and expense efficiency. -Led focused efforts to identify, forge a joint venture, and plan the acquisition of an external organization, which significantly upgraded CIGNA's value proposition operating platform and infrastructure in the Individual and Small (2-50) employer market segment. Show less -National P&L, strategic, and operational responsibility for the <300 employee commercial market segment. -Successful execution and implementation of key initiatives resulted in profitable enrollment growth of 40% over two years to 500,000 members. -Increased annualized revenues to $1.43 billion and $41 million in annual earnings. -Developed / implemented the five-year strategic business plan. -Drove significant levels of change across the enterprise, which was imperative to… Show more -National P&L, strategic, and operational responsibility for the <300 employee commercial market segment. -Successful execution and implementation of key initiatives resulted in profitable enrollment growth of 40% over two years to 500,000 members. -Increased annualized revenues to $1.43 billion and $41 million in annual earnings. -Developed / implemented the five-year strategic business plan. -Drove significant levels of change across the enterprise, which was imperative to the positive results experienced by the market segment. -Successfully executed all mission critical initiatives in the areas of sales/distribution, marketing and communications, product portfolio rebuild (including the introduction of Consumer Directed plans), service operations, and expense efficiency. -Led focused efforts to identify, forge a joint venture, and plan the acquisition of an external organization, which significantly upgraded CIGNA's value proposition operating platform and infrastructure in the Individual and Small (2-50) employer market segment. Show less



Partners in Care, Corp.

• Somerset, NJ

• President and Chief Executive Officer

  • 1999 - 2004

  -Increased corporate profitability from $168,000 to $3 million, and annual revenues from $16 million to $78 million within the first three years. Consistently improved year-over-year profit margins. -Along with the organization’s clinical leadership, drove development of the coordinated medical management system, including the facilitation of comprehensive care coordination and disease management programs. -Worked effectively with the Board and senior management to build the strategic and… Show more -Increased corporate profitability from $168,000 to $3 million, and annual revenues from $16 million to $78 million within the first three years. Consistently improved year-over-year profit margins. -Along with the organization’s clinical leadership, drove development of the coordinated medical management system, including the facilitation of comprehensive care coordination and disease management programs. -Worked effectively with the Board and senior management to build the strategic and operating plans. Guided the enterprise to consistently surpass all key financial targets and qualitative objectives. -Substantially improved market share, operating results, and fair market value. Facilitated a full SEC registration and implemented a limited public offering. Show less -Increased corporate profitability from $168,000 to $3 million, and annual revenues from $16 million to $78 million within the first three years. Consistently improved year-over-year profit margins. -Along with the organization’s clinical leadership, drove development of the coordinated medical management system, including the facilitation of comprehensive care coordination and disease management programs. -Worked effectively with the Board and senior management to build the strategic and… Show more -Increased corporate profitability from $168,000 to $3 million, and annual revenues from $16 million to $78 million within the first three years. Consistently improved year-over-year profit margins. -Along with the organization’s clinical leadership, drove development of the coordinated medical management system, including the facilitation of comprehensive care coordination and disease management programs. -Worked effectively with the Board and senior management to build the strategic and operating plans. Guided the enterprise to consistently surpass all key financial targets and qualitative objectives. -Substantially improved market share, operating results, and fair market value. Facilitated a full SEC registration and implemented a limited public offering. Show less



Lovelace Health System

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Vice President of Northeast Sales

  • 1995 - 1999

  Physicians Health Services, MD Health Plan, First Option Health Plan (1.2 million members).

• Chief Marketing Officer

  • 1995 - 1999

  -Managed the Commercial and Medicare sales/marketing initiatives for multiple segments of the 1.2 million member Managed Care Organization, resulting in substantial revenue increases in aggressive time frame. -Effectively integrated the sales and marketing organizations (450 FTE’s) of three regional MCO’s acquired by FHS in 1997 and 1998 into a single enterprise. -Achieved 20% profitable revenue growth, increased market share by 10%, and 92% membership retention, while reducing staffing… Show more -Managed the Commercial and Medicare sales/marketing initiatives for multiple segments of the 1.2 million member Managed Care Organization, resulting in substantial revenue increases in aggressive time frame. -Effectively integrated the sales and marketing organizations (450 FTE’s) of three regional MCO’s acquired by FHS in 1997 and 1998 into a single enterprise. -Achieved 20% profitable revenue growth, increased market share by 10%, and 92% membership retention, while reducing staffing costs by 50% during the integration. -Directed all marketing, sales, account management, public relations, and member services functions for First Option Health Plan’s Commercial and Government Programs sectors. Achieved 250% growth rate over 3 years. Responsible for FOHP’s legislative affairs, lobbying, and regulatory efforts.



Independence Blue Cross

• United States
• Insurance
• 700 & Above Employee

• Senior Director of Broker and Consultant Relations

  • 1992 - 1995

  -Significantly expanded and improved the Broker / Consultant program at the parent company, along with its HMO and Third Party Administrator subsidiaries. -Developed, implemented and refined all marketing initiatives, sales efforts, compensation programs, and administrative support systems for the Broker / Consultant distribution systems. -Produced 35,000 net new members in each of three consecutive years, representing 80% of corporate-wide net new sales. -Significantly expanded and improved the Broker / Consultant program at the parent company, along with its HMO and Third Party Administrator subsidiaries. -Developed, implemented and refined all marketing initiatives, sales efforts, compensation programs, and administrative support systems for the Broker / Consultant distribution systems. -Produced 35,000 net new members in each of three consecutive years, representing 80% of corporate-wide net new sales.



Investors Life Group

• Greater Philadelphia Area

• Vice President

  • 1989 - 1992

  -General Manager of the Securities Firm, two Credit Insurance subsidiaries, and ILG Sales Corporation. These divisions accounted for 45% of corporate revenues. -Pursued and negotiated joint ventures with other insurers to provide a portfolio of private label products for the company’s captive and independent agency systems. -General Manager of the Securities Firm, two Credit Insurance subsidiaries, and ILG Sales Corporation. These divisions accounted for 45% of corporate revenues. -Pursued and negotiated joint ventures with other insurers to provide a portfolio of private label products for the company’s captive and independent agency systems.



Preferred Group, Inc.

• Fort Washington, PA

• President and Chief Operating Officer

  • 1986 - 1989

  -Implemented the business plan and grew the company to one of Pennsylvania’s largest PPO’s and Third Party Administrators covering 150,000 member lives. Achieved 100% of revenue and profit objectives each year. -Actively participated in negotiating the sale of the company. -Implemented the business plan and grew the company to one of Pennsylvania’s largest PPO’s and Third Party Administrators covering 150,000 member lives. Achieved 100% of revenue and profit objectives each year. -Actively participated in negotiating the sale of the company.



Pilgrim Health Applications / Arthur D. Little

• Cambridge, MA

• National Sales and Marketing Director

  • 1983 - 1986

  -Constructed and managed from start-up the TPA’s national distribution network of 60 MGA’s and 1,900 independent brokers. Directed all marketing, sales and underwriting activities. -Constructed and managed from start-up the TPA’s national distribution network of 60 MGA’s and 1,900 independent brokers. Directed all marketing, sales and underwriting activities.



New England Life and Equity Services Company

• Pittsfield, MA

• Manager/Producing Agent

  • 1978 - 1983