Experience

Nucleus Financial

• United Kingdom
• Financial Services
• 300 - 400 Employee

• Project and Programme Management - Business Change

  • Jun 2023 - Present



Valentia Partners

• United Kingdom
• Business Consulting and Services
• 1 - 100 Employee

• Consulting Manager

  • Aug 2022 - Mar 2023

  Roles and Responsibilities: • FS consulting for global tier 1 institutions • Strategy and Delivery • Programme Management • Business Change • Stakeholder Management to Exec/C Suite • Account and Client Management • Sales, Growth and BD - RFP, Sales, Recruitment Roles and Responsibilities: • FS consulting for global tier 1 institutions • Strategy and Delivery • Programme Management • Business Change • Stakeholder Management to Exec/C Suite • Account and Client Management • Sales, Growth and BD - RFP, Sales, Recruitment



Capco

• United Kingdom
• Financial Services
• 700 & Above Employee

• Senior Management Consultant

  • Feb 2021 - Aug 2022

  Roles and Responsibilities: • FS consulting for global institutions • Strategy and Delivery • Business Change • Programme Management • Stakeholder Management to Exec/C Suite • Account and Client Management • Business Development • Sales and Growth Roles and Responsibilities: • FS consulting for global institutions • Strategy and Delivery • Business Change • Programme Management • Stakeholder Management to Exec/C Suite • Account and Client Management • Business Development • Sales and Growth



Lloyds Banking Group

• United Kingdom
• Financial Services
• 700 & Above Employee

• Programme Delivery Manager

  • Jul 2018 - Dec 2020

  Roles and Responsibilities: • Programme Delivery Manager on a Large Scale Change and Rectification Programme • Delivered 20+ projects in the Programme • Continuous Improvement and Change • Managed Change and Project colleagues including Change Analysts, Senior Change Analysts and Change Managers • Member of Senior Leadership Team and supported Head of Function • Exec Stakeholder Management Roles and Responsibilities: • Programme Delivery Manager on a Large Scale Change and Rectification Programme • Delivered 20+ projects in the Programme • Continuous Improvement and Change • Managed Change and Project colleagues including Change Analysts, Senior Change Analysts and Change Managers • Member of Senior Leadership Team and supported Head of Function • Exec Stakeholder Management



NatWest Group

• United Kingdom
• Banking
• 700 & Above Employee

• Digital Project Manager

  • May 2017 - Jul 2018

  Roles and Responsibilities: • Lead Project Manager aligned to a strategic Digital Programme • Agile Methodology and Delivery • Apps and eBanking platform enhancement • Stakeholder Management – Internal and 3rd party vendors • Budget Management – £6m budget • Managed and maintained Delivery Roadmap • E2E Project Management • Project Governance • Matrix Management – Managed teams in Edinburgh, London and India. 40+ People • Risk Management • Exec Reporting

• Project Manager - Corporate Change

  • May 2016 - May 2017

  Role and Responsibilities: • Commercial and Private Banking • End to End Change Management and Delivery • Microsoft Dynamics CRM 2011 and 2015 • Customer Journey and Process Improvement • UX and UI • End to End Project Management • Requirement gathering/elicitation • Workshop facilitation • Process Modelling/Mapping - Blueworks and MS Visio • Waterfall and Agile methodology • Risk Management - RAID and Governance • Stakeholder Management and Engagement



Barclays

• United Kingdom
• Financial Services
• 700 & Above Employee

• Business Manager

  • Jan 2015 - Apr 2016

  Roles and Responsibilities: • Client Portfolio Management • Managing sales pipeline • Customer acquisiton, customer retention and growth • Involved in product development around unsecured lending (Cards) •Business and Corporate Banking Change Management • Using project and process improvement methodology • Risk Management • Stakeholder management and engagement up to ExCo Roles and Responsibilities: • Client Portfolio Management • Managing sales pipeline • Customer acquisiton, customer retention and growth • Involved in product development around unsecured lending (Cards) •Business and Corporate Banking Change Management • Using project and process improvement methodology • Risk Management • Stakeholder management and engagement up to ExCo



NatWest Group

• United Kingdom
• Banking
• 700 & Above Employee

• Project Lead

  • Apr 2013 - Dec 2014

  Roles and Responsibilities: • Manager in different functions (risk, projects, provisioning, risk assesment and collections) • Part of the management team implementing an effective Collections and Recoveries strategy • Reduction in an arrears portfolio of £1.5bn • My management roles involved project management, leadership, strategy, coaching and also project delivery • Transformational Change and Process Improvement • Risk Management • Stakeholder management and… Show more Roles and Responsibilities: • Manager in different functions (risk, projects, provisioning, risk assesment and collections) • Part of the management team implementing an effective Collections and Recoveries strategy • Reduction in an arrears portfolio of £1.5bn • My management roles involved project management, leadership, strategy, coaching and also project delivery • Transformational Change and Process Improvement • Risk Management • Stakeholder management and engagement

• Business Operations Manager

  • Nov 2012 - Apr 2013

  Roles and Responsibilities: • Collections and Recoveries within Mortgage arrears and Unsecured Lending • Operations Management and accountable for Change and project delivery • Exec reporting • Risk Management • Continuous Improvement oversight • Stakeholder management and engagement at ExCo Level